Konica Minolta bizhub 28e bizhub 28e Scan Fax Guide - Page 214

Troubleshooting, try making a copy.

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Error code Error message Countermeasure T.2.2 Confirm the remote fax. Transmit the document again. If this error continues to occur, contact your local technical representative. ID check Tx error. ID does not Check the settings on the other party's machine. 1 matched. ID check Tx error. No fax number stored on remote fax. 2 Transmission error. Remote fax is not compatible. Transmission error. No passcode 3 stored in remote fax. Transmission error. Passcode does not matched. 4 Confirm the remote fax. Transmit the document again. If this error continues to occur, contact your local technical representative. 5 T.2.3 Cannot send with minimum speed. Transmit the document again. If this error continues to occur, contact your local technical representative. 6 T.3.1 Scanning error. Transmit the document again. If you transmitted a document longer than 35.4" (900 mm), cut the document so that it is within 35.4" (900 mm) and transmit it again. 7 If the screen "Lamp error. Checkout error" is displayed after the error occurs, turn the power of the machine OFF and then ON again, and 8 try making a copy. If the screen disappears, transmit the document again. If the screen does not disappear, contact your local technical representative. Troubleshooting T.4.1 Confirm the remote fax. Transmit the document again. If this error continues to occur, contact your local technical representative. T.4.2 The remote machine could not receive document. The transmitted pages were received but some of them might have had poor image quality. Check the image quality of the document received on the other party's machine. T.5.1 T.5.2 T.5.3 Confirm the remote fax. Confirm the remote fax. Cannot send at minimum speed. Transmit the document again. If this error continues to occur, contact your local technical representative. T.8.1 T.8.10 Cannot send a fax in Super G3 mode. T.8.11 R.1.1 Confirm the remote fax. The sending party may have made an operational mistake. If you know who the sending party is, ask them to transmit the document again. Error messages 8-3

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1
2
3
4
5
6
7
8
Error messages
8-3
Troubleshooting
Error code
Error message
Countermeasure
T.2.2
Confirm the remote fax.
Transmit the document again.
If this error
continues to occur, contact your local technical
representative.
ID check Tx error.
ID does not
matched.
Check the settings on the other party’s machine.
ID check Tx error.
No fax number
stored on remote fax.
Transmission error.
Remote fax is
not compatible.
Transmission error.
No passcode
stored in remote fax.
Transmission error.
Passcode does
not matched.
Confirm the remote fax.
Transmit the document again.
If this error
continues to occur, contact your local technical
representative.
T.2.3
Cannot send with minimum speed.
Transmit the document again.
If this error
continues to occur, contact your local technical
representative.
T.3.1
Scanning error.
Transmit the document again.
If you transmitted a document longer than 35.4"
(900 mm), cut the document so that it is within
35.4" (900 mm) and transmit it again.
If the screen “Lamp error. Checkout error” is
displayed after the error occurs, turn the power
of the machine OFF and then ON again, and
try making a copy.
If the screen disappears,
transmit the document again.
If the screen
does not disappear, contact your local technical
representative.
T.4.1
Confirm the remote fax.
Transmit the document again.
If this error
continues to occur, contact your local technical
representative.
T.4.2
The remote machine could not
receive document.
The transmitted pages were received but some of
them might have had poor image quality.
Check
the image quality of the document received on
the other party’s machine.
T.5.1
Confirm the remote fax.
Transmit the document again.
If this error
continues to occur, contact your local technical
representative.
T.5.2
Confirm the remote fax.
T.5.3
Cannot send at minimum speed.
T.8.1
Cannot send a fax in Super G3
mode.
T.8.10
T.8.11
R.1.1
Confirm the remote fax.
The sending party may have made an operational
mistake.
If you know who the sending party is,
ask them to transmit the document again.