Konica Minolta bizhub 28e bizhub 28e Scan Fax Guide - Page 216

Scan to e-mail communication errors, Scan to folder, Scan to Printer and DocIndex communication errors

Get Konica Minolta bizhub 28e PDF manuals and user guides View all Konica Minolta bizhub 28e manuals
Add to My Manuals
Save this manual to your list of manuals

Page 216 highlights

„„ Scan to e-mail communication errors Error code Error message Countermeasure 980, 984, Not able to transmit. Transmit the document again. 985, 986, 991, 992, Please transmit the message again. 1 993, 996, 999 987, 988, Not able to transmit. Please In the mail settings, check whether the 2 990, 997 confirm setting. SMTP / POP settings are specified correctly. 989 Not able to transmit. Please Check whether the e-mail address specified confirm e-mail address. for the destination is entered correctly. 3 994 No reply from the e-mail server. Check the network connection. 995 Not able to transmit. Mail server Check the DNS settings. cannot be found. 4 1002 Not able to transmit. Stopped. The key was pressed during transmission. 5 „„ Scan to folder, Scan to Printer and DocIndex communication errors 6 Error code Error message Countermeasure 9999 System error occurred. An error occurred because the system memory was temporarily insufficient. Wait a 7 while, and perform the operation again. 1001, 1003, 1008, 1013, 1016, 1017, 1032, 1033, 1080, 1087, 1123, 1230, 1231, 1232, 1233, 1234, 2001 Cannot connect. Check whether there is a computer with the same name as the host name of the machine 8 on the network. Troubleshooting In the TCP/IP settings, check whether the DNS server address, DNS suffix, and WINS server address are set correctly. Check whether the destination computer name is registered in the DNS server. Check whether WINS is set correctly in the destination computer. 1002, 1004, 1006, 3019, 3021, 3022, 3023, 3024, 3026, 3027, 3031, 3034, 3035, 3039 Cannot read or write to the file. Check whether the shared folder on the destination computer has writing prohibited. 1005, 1012, 2002, 2004, 2006, 2007, 2049, 2050, 2051, 2052, 2065, 2067, 2069, 2088, 2089, 2090 Not able to log in. Check whether the user name and password for logging in to the shared folder specified as the destination are entered correctly. If you are using Windows 2003, enter the name and password of a user with write privileges for logging in. 1018 Not a shared folder. Check whether the file specified as the file to attach exists. Error messages 8-5

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
1
2
3
4
5
6
7
8
Error messages
8-5
Troubleshooting
±
Scan to e-mail communication errors
Error code
Error message
Countermeasure
980, 984,
985, 986,
991, 992,
993, 996,
999
Not able to transmit.
Please transmit the message
again.
Transmit the document again.
987, 988,
990, 997
Not able to transmit. Please
confirm setting.
In the mail settings, check whether the
SMTP / POP settings are specified correctly.
989
Not able to transmit. Please
confirm e-mail address.
Check whether the e-mail address specified
for the destination is entered correctly.
994
No reply from the e-mail server.
Check the network connection.
995
Not able to transmit. Mail server
cannot be found.
Check the DNS settings.
1002
Not able to transmit. Stopped.
The <Stop> key was pressed during
transmission.
±
Scan to folder, Scan to Printer and DocIndex communication errors
Error code
Error message
Countermeasure
9999
System error occurred.
An error occurred because the system
memory was temporarily insufficient. Wait a
while, and perform the operation again.
1001, 1003,
1008, 1013,
1016, 1017,
1032, 1033,
1080, 1087,
1123, 1230,
1231, 1232,
1233, 1234,
2001
Cannot connect.
Check whether there is a computer with the
same name as the host name of the machine
on the network.
In the TCP/IP settings, check whether the
DNS server address, DNS suffix, and WINS
server address are set correctly.
Check whether the destination computer
name is registered in the DNS server.
Check whether WINS is set correctly in the
destination computer.
1002, 1004,
1006, 3019,
3021, 3022,
3023, 3024,
3026, 3027,
3031, 3034,
3035, 3039
Cannot read or write to the file.
Check whether the shared folder on the
destination computer has writing prohibited.
1005, 1012,
2002, 2004,
2006, 2007,
2049, 2050,
2051, 2052,
2065, 2067,
2069, 2088,
2089, 2090
Not able to log in.
Check whether the user name and password
for logging in to the shared folder specified as
the destination are entered correctly.
If you are using Windows 2003, enter the
name and password of a user with write
privileges for logging in.
1018
Not a shared folder.
Check whether the file specified as the file to
attach exists.