Konica Minolta bizhub 3602P bizhub 3602P User Guide - Page 82

Checking the printer connectivity, Paper feed problems, Envelope seals when printing

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Troubleshooting 82 Action Step 6 Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes Go to step 7. No Contact your administrator. The problem is solved. Contact customer support. Checking the printer connectivity 1 From the control panel, navigate to: > Reports > > Network > 2 Select Network Setup Page, and then press . 3 Check the first section of the network setup page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance. Paper feed problems Envelope seals when printing Action Yes 1 Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. 2 Resend the print job. Does the envelope seal when printing? Contact customer support. No The problem is solved.

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Action
Yes
No
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Go to step 7.
Contact your
administrator.
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
The problem is
solved.
Contact
customer
support
.
Checking the printer connectivity
1
From the control panel, navigate to:
>
Reports
>
>
Network
>
2
Select
Network Setup Page
, and then press
.
3
Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.
Paper feed problems
Envelope seals when printing
Action
Yes
No
1
Use envelopes that have been stored in a dry environment.
Note:
Printing on envelopes with high moisture content can seal the
flaps.
2
Resend the print job.
Does the envelope seal when printing?
Contact
customer
support
.
The problem is
solved.
Troubleshooting
82