Konica Minolta bizhub 3602P bizhub 3602P User Guide - Page 84

Paper frequently jams, Jammed s are not reprinted, Step 1, Notes, Notifications

Get Konica Minolta bizhub 3602P PDF manuals and user guides View all Konica Minolta bizhub 3602P manuals
Add to My Manuals
Save this manual to your list of manuals

Page 84 highlights

Troubleshooting 84 Paper frequently jams Action Yes Step 1 a Pull out the tray. b Check if the paper is loaded correctly. Go to step 2. Notes: • Make sure that the paper guides are positioned correctly. • Make sure that the stack height is below the maximum paper fill indicator. • Make sure to print on recommended paper size and type. c Insert the tray. d Print the document. No The problem is solved. Do paper jams still occur frequently? Step 2 Go to step 3. a From the Paper menu on the control panel, check if the printer is detecting the correct paper size. b Resend the print job. The problem is solved. Do paper jams still occur frequently? Step 3 a Load paper from a fresh package. b Print the document. Contact customer The problem is support. solved. Do paper jams still occur frequently? Jammed pages are not reprinted Action Yes No 1 From the control panel, navigate to: The problem is solved. > Notifications > 2 From the Printer Jam Recovery menu, select On or Auto, and then press Contact customer support. . Are the jammed pages reprinted?

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
Paper frequently jams
Action
Yes
No
Step 1
a
Pull out the tray.
b
Check if the paper is loaded correctly.
Notes:
•
Make sure that the paper guides are positioned correctly.
•
Make sure that the stack height is below the maximum
paper fill indicator.
•
Make sure to print on recommended paper size and type.
c
Insert the tray.
d
Print the document.
Do paper jams still occur frequently?
Go to step 2.
The problem is
solved.
Step 2
a
From the Paper menu on the control panel, check if the printer
is detecting the correct paper size.
b
Resend the print job.
Do paper jams still occur frequently?
Go to step 3.
The problem is
solved.
Step 3
a
Load paper from a fresh package.
b
Print the document.
Do paper jams still occur frequently?
Contact
customer
support
.
The problem is
solved.
Jammed pages are not reprinted
Action
Yes
No
1
From the control panel, navigate to:
>
Notifications
>
2
From the Printer Jam Recovery menu, select
On
or
Auto
, and then press
.
Are the jammed pages reprinted?
The problem is
solved.
Contact
customer
support
.
Troubleshooting
84