Konica Minolta bizhub 3602P bizhub 3602P User Guide - Page 99

Step 2, Step 3, Notes, Step 4, Step 5, Step 6

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Troubleshooting 99 Action Yes Step 2 Go to step 3. a Adjust the guides in the tray to the correct position for the paper loaded. b Print the document. No The problem is solved. Is the paper curled? Step 3 Go to step 4. a Depending on your operating system, specify the paper size and paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded. • You can also change the settings from the printer control panel. b Print the document. The problem is solved. Is the paper curled? Step 4 a Remove paper from the tray, and then turn over the paper. b Print the document. Go to step 5. The problem is solved. Is the paper curled? Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Go to step 6. The problem is solved. Is the paper curled? Step 6 a Check if the paper loaded is supported. Note: If paper is not supported, then load a supported paper. b Print the document. Contact customer support. The problem is solved. Is the paper curled?

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Action
Yes
No
Step 2
a
Adjust the guides in the tray to the correct position for the paper
loaded.
b
Print the document.
Is the paper curled?
Go to step 3.
The problem is
solved.
Step 3
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded.
•
You can also change the settings from the printer control
panel.
b
Print the document.
Is the paper curled?
Go to step 4.
The problem is
solved.
Step 4
a
Remove paper from the tray, and then turn over the paper.
b
Print the document.
Is the paper curled?
Go to step 5.
The problem is
solved.
Step 5
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the paper curled?
Go to step 6.
The problem is
solved.
Step 6
a
Check if the paper loaded is supported.
Note:
If paper is not supported, then load a supported paper.
b
Print the document.
Is the paper curled?
Contact
customer
support
.
The problem is
solved.
Troubleshooting
99