Konica Minolta bizhub 3602P bizhub 3602P User Guide - Page 91

Folded or wrinkled paper

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Troubleshooting 91 Action Yes Step 2 a Adjust the print quality settings. Contact customer support. 1 From the control panel, navigate to: Settings > Print > Quality > Pixel Boost > Fonts 2 Adjust Toner Darkness to 7. From the control panel, navigate to: Settings > Print > Quality b Print the document. No The problem is solved. Are fine lines not printed correctly? Folded or wrinkled paper Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press to navigate through the settings. Action Step 1 a Check if the printer is using a genuine and supported toner cartridge. Note: If the cartridge is not supported, then install a supported one. b Print the document. Yes Go to step 2. No The problem is solved. Is the paper folded or wrinkled? Step 2 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Go to step 3. The problem is solved. Is the paper folded or wrinkled?

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Action
Yes
No
Step 2
a
Adjust the print quality settings.
1
From the control panel, navigate to:
Settings
>
Print
>
Quality
>
Pixel Boost
>
Fonts
2
Adjust Toner Darkness to 7. From the control panel, navigate
to:
Settings
>
Print
>
Quality
b
Print the document.
Are fine lines not printed correctly?
Contact
customer
support
.
The problem is
solved.
Folded or wrinkled paper
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note:
If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the paper folded or wrinkled?
Go to step 2.
The problem is
solved.
Step 2
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the paper folded or wrinkled?
Go to step 3.
The problem is
solved.
Troubleshooting
91