Konica Minolta bizhub 42 bizhub 36/42 Fax Operations User Guide - Page 173
PC-FAX
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13.1 Cannot send faxes 13 13.1.3 PC-FAX If you cannot send a fax even when you have completed the sending procedure, check the following items in order from beginning to end. Problem A message saying "Printer is not connected" or "Print Error" appears on the computer screen. Print processing on the computer finished, but transmission does not start. Cause Is the fax driver specified when sending supported by the printer controller? Is the network or USB cable connected correctly? In there an error occurred on this machine? Is the memory insufficient? Is the fax driver specified when sending supported by the printer controller? Is the network or USB cable connected correctly? In there an error occurred on this machine? Are there unprocessed jobs remain queued on this machine? Is there an unregistered account name or password has been entered when account track settings have been specified? Is there an unregistered user name or password has been entered when user authentication settings have been specified? Is the memory insufficient? Is a network connection with the printer controller established (when connecting via the network)? Is this machine in enhanced security mode? Remedy Check the specified printer name. Check that the cable is correctly connected. Check the Control Panel of this machine. Check whether a test page can be sent. Check the specified printer name. Check that the cable is correctly connected. Check the Control Panel of this machine. Check the processing order for the job using Job List on the Control Panel of this machine. Enter the correct account name and password. Enter the correct user name or password. Check whether a test page can be sent. Contact your network administrator. Configure authentication settings in the enhanced security mode. For details, contact your network administrator. bizhub 42/36 13-4