Lexmark 2380 Service Manual - Page 30

Symptom/Check Table, Abnormal Indications, Abnormal Noise Problems - cartridge

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Symptom/Check Table 1. Select the symptom that best describes the problem. 2. Perform the appropriate action before you go to the indicated service check. Abnormal Indications Symptom 7 or more lights turn on but do not turn off. The Power light is on, but POST will not run. Action Disconnect the interface cable from the printer and turn the printer off and then on. If POST now runs correctly, the problem is in the computer or interface cable. Go to the "POST Service Check" on page 2-31. Abnormal Noise Problems Symptom During POST, abnormal noise comes from the carrier. During idling, abnormal noise comes from the printer. When feeding paper, abnormal noise is created. During printing or POST, abnormal noise is created. Action Check the ribbon cartridge for binds or damage. Go to the "Carrier Drive, Home Position Sensor, Ribbon Feed Service Check" on page 2-17. Go to "Abnormal Noise Service Check" on page 2-14. 2-6

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2-6
Symptom/Check Table
1.
Select the symptom that best describes the problem.
2.
Perform the appropriate action before you go to the indicated
service check.
Abnormal Indications
Abnormal Noise Problems
Symptom
Action
7 or more lights turn
on but do not turn
off.
The
Power
light is
on, but POST will
not run.
Disconnect the interface cable from the printer and
turn the printer off and then on. If POST now runs
correctly, the problem is in the computer or
interface cable.
Go to the
“POST Service Check” on page 2-31
.
Symptom
Action
During POST,
abnormal noise
comes from the
carrier.
Check the ribbon cartridge for binds or damage.
Go to the
“Carrier Drive, Home Position Sensor,
Ribbon Feed Service Check” on page 2-17
.
During idling,
abnormal noise
comes from the
printer.
When feeding paper,
abnormal noise is
created.
During printing or
POST, abnormal
noise is created.
Go to
“Abnormal Noise Service Check” on page
2-14
.