Lexmark 2380 Service Manual - Page 38

Service Checks, Abnormal Noise Service Check

Page 38 highlights

Service Checks Abnormal Noise Service Check Check the entire printer for loose parts. FRU 1 Ribbon Cartridge 2 Printhead 3 Carrier Motor Ribbon Drive Mechanism 4 Paper Feed Mechanism Action Remove and reinstall the ribbon cartridge. Disconnect the printhead cables. Run the print test (do not fold or damage the cables during the test). Replace the printhead if the noise is gone. Disconnect the carrier motor connector CN9 from the main logic board, and turn the printer off and then on. If the abnormal noise is gone, look for a problem with the carrier motor or ribbon drive mechanism. Disconnect the paper feed motor from CN10 from the main logic board. Perform the Print Test. If the abnormal noise is gone, look for the problem in the paper feed mechanism. 2-14

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2-14
Service Checks
Abnormal Noise Service Check
Check the entire printer for loose parts.
FRU
Action
1
Ribbon Cartridge
Remove and reinstall the ribbon cartridge.
2
Printhead
Disconnect the printhead cables.
Run the print test (do not fold or damage the
cables during the test).
Replace the printhead if the noise is gone.
3
Carrier Motor
Ribbon Drive
Mechanism
Disconnect the carrier motor connector CN9
from the main logic board, and turn the printer
off and then on.
If the abnormal noise is gone, look for a
problem with the carrier motor or ribbon drive
mechanism.
4
Paper Feed
Mechanism
Disconnect the paper feed motor from CN10
from the main logic board.
Perform the Print Test.
If the abnormal noise is gone, look for the
problem in the paper feed mechanism.