Marantz SR5002 SR4002_Rear_Panel_Drawing - Page 54

Symptom, Cause, Remedy

Get Marantz SR5002 PDF manuals and user guides View all Marantz SR5002 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 54 highlights

HDMI SYMPTOM CAUSE REMEDY The display does not appear The connected monitor or projector does not support HDCP. over an HDMI connection. • Connect to equipment that supports HDCP. • Please change the method of connection. The HDMI input of on the TV is not on. Set HDMI input so that it turns on, as explained in the TV's instruction manual. The HDMI output on the source component (DVD, Set Top Box, Set HDMI output so that it turns on, as explained in the source component's instruction manual. etc.) is not on. The HDMI mode is not correctly set on the unit. Set HDMI input on the FUNC INPUT SETUP menu as explained on page 33. The HDMI output video resolution of the source component (DVD, Set the resolution so that it matches, as explained in the instruction manuals of both components. Set Top Box, etc.) does not match the TV specifications. The device is connected with a non-standard HDMI cable. A 5 m or shorter cable is recommended to ensure stable operation and prevent image quality deterioration. Power to the unit is off. (When the unit is on standby, HDMI Turn on the power to the unit. connections cannot be turned on.) The connection between HDMI components was not Shut off and then turn the power back on to the unit, TV and source component. authenticated. The SR4002/5002 OSD menu The unit SETUP menu does not support HDMI output. does not appear over an HDMI connection. Use the COMPONENT VIDEO, S-VIDEO or VIDEO output. Time is needed for the display of The connection is being authenticated between the HDMI There is nothing wrong with the system. Some HDMI devices require time for authentication. an HDMI connection to appear. devices. Audio is not played back over an The HDMI audio output of the source component (DVD, Set Top Set the HDMI audio output so that it turns on, as explained in the source component's instruction HDMI connection. Box, etc.) is not on. manual. The signal format of the source component (DVD, Set Top Box, Set the HDMI audio output so that it can connect to the unit, as explained in the source component's etc.) is not supported by the unit. instruction manual. The unit is set to the HDMI audio "THROUGH" mode. In the "THROUGH" mode, sound is not produced from the unit. Set it to "ENABLE". (see page 30) DVD-Audio is not played back The DVD player does not support CPPM, therefore it cannot • Use a DVD-Audio player that supports CPPM. over an HDMI connection. output HDMI audio. • Turn on PCM downsampling on the DVD player. • Use an analog connection. Super Audio CD is not played The current HDMI connection does not support Super Audio Use an analog connection. back over an HDMI connection. CDs. 51 ENGLISH

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
51
ENGLISH
HDMI
SYMPTOM
CAUSE
REMEDY
The display does not appear
over an HDMI connection.
The connected monitor or projector does not support HDCP.
• Connect to equipment that supports HDCP.
• Please change the method of connection.
The HDMI input of on the TV is not on.
Set HDMI input so that it turns on, as explained in the TV’s instruction manual.
The HDMI output on the source component (DVD, Set Top Box,
etc.) is not on.
Set HDMI output so that it turns on, as explained in the source component’s instruction manual.
The HDMI mode is not correctly set on the unit.
Set HDMI input on the FUNC INPUT SETUP menu as explained on page 33.
The HDMI output video resolution of the source component (DVD,
Set Top Box, etc.) does not match the TV specifications.
Set the resolution so that it matches, as explained in the instruction manuals of both components.
The device is connected with a non-standard HDMI cable.
A 5 m or shorter cable is recommended to ensure stable operation and prevent image quality
deterioration.
Power to the unit is off. (When the unit is on standby, HDMI
connections cannot be turned on.)
Turn on the power to the unit.
The connection between HDMI components was not
authenticated.
Shut off and then turn the power back on to the unit, TV and source component.
The SR4002/5002 OSD menu
does not appear over an HDMI
connection.
The unit SETUP menu does not support HDMI output.
Use the COMPONENT VIDEO, S-VIDEO or VIDEO output.
Time is needed for the display of
an HDMI connection to appear.
The connection is being authenticated between the HDMI
devices.
There is nothing wrong with the system. Some HDMI devices require time for authentication.
Audio is not played back over an
HDMI connection.
The HDMI audio output of the source component (DVD, Set Top
Box, etc.) is not on.
Set the HDMI audio output so that it turns on, as explained in the source component’s instruction
manual.
The signal format of the source component (DVD, Set Top Box,
etc.) is not supported by the unit.
Set the HDMI audio output so that it can connect to the unit, as explained in the source component’s
instruction manual.
The unit is set to the HDMI audio “THROUGH” mode.
In the “THROUGH” mode, sound is not produced from the unit. Set it to “ENABLE”. (see page 30)
DVD-Audio is not played back
over an HDMI connection.
The DVD player does not support CPPM, therefore it cannot
output HDMI audio.
• Use a DVD-Audio player that supports CPPM.
• Turn on PCM downsampling on the DVD player.
• Use an analog connection.
Super Audio CD is not played
back over an HDMI connection.
The current HDMI connection does not support Super Audio
CDs.
Use an analog connection.