Panasonic KXFPG378 KXFPG378 User Guide - Page 86

10. Help

84

For Fax Advantage assistance, call 1-800-435-7329.

10.3.3 Cordless handset

The ink film runs out

quickly.

L

Even if there are only a few sentences, every page that comes out

of the machine is considered a full page.

L

Turn OFF the following features:

–

confirmation report: feature #04 on page 69.

–

journal report: feature #22 on page 70.

–

Caller ID list: feature #26 on page 71.

The unit beeps.

L

Recording paper/ink film has run out. Press

{

STOP

}

to stop the

beeps and install paper/ink film.

Whenever I try to retrieve

my voice mail messages, I

am interrupted by the fax

tone.

L

You are probably entering

{*}{#}{

9

}

. This is the default setting

for the fax activation code. If you use a voice mail service, turn the

fax activation feature OFF or reprogram the activation code

(feature #41 on page 72).

The speakerphone is not

working.

L

Use the speakerphone in a quiet room.

L

If you have difficulty hearing the other party, adjust the volume.

I cannot page the handset

or base unit.

L

The handset is too far from the base unit.

The unit does not display

the caller

’

s name and/or

telephone number.

L

You need to subscribe to a Caller ID service.

L

Other telephone equipment may be interfering with your phone.

Disconnect it and try again.

L

Other electrical appliances connected to the same outlet may be

interfering with the Caller ID information.

L

Telephone line noise may be affecting the Caller ID information.

L

The caller requested not to send his/her information (page 39).

L

If a call is being transferred to you, the caller information will not be

displayed.

The Caller ID list/incoming

phone numbers are not

edited automatically.

L

The Caller ID number auto edit feature is turned OFF. Turn it ON

and try again (page 42).

The display exits the

Caller ID List while

viewing caller

information.

L

Do not pause for over 1 minute on the handset or 3 minutes on the

base unit while searching.

Problem

Cause & Solution

The handset does not

work.

L

Make sure that the battery is installed correctly (page 17).

L

Fully charge the battery (page 20).

L

Clean the charge contacts and charge again (page 20).

L

Unplug the base unit

’

s power cord to reset. Plug in, and try again.

L

Re-install the battery (page 17) and fully charge it.

The handset does not

ring.

L

The ringer volume is set to OFF. Adjust it (page 27).

The display shows

“

No

link to base. Move

closer to base, try

again.

”

and an alarm

tone sounds.

L

The handset is too far from the base unit.

Move closer and try again.

L

Plug in the base unit

’

s power cord.

L

Raise the base unit antenna.

L

The handset may have lost communication with the base unit.

Register the handset again (page 78).

Problem

Cause & Solution

Section	Page
Cover	1
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For Best Performance	7
For best performance	7
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	11
Finding the Controls	11
1.3 Description of base unit buttons	11
1.4 Description of handset buttons	12
1.5 Overview	14
Installation (Base Unit)	15
1.6 Ink film	15
1.7 Paper tray	17
1.8 Recording paper	18
Installation (Handset)	18
1.9 Battery installation	19
1.10 Battery replacement	19
1.11 Belt clip	20
1.12 Headset (optional)	20
Preparation	21
Connections and Setup	21
2.1 Connections	21
2.2 Battery charge	22
2.3 Selecting the way to use your fax machine	23
2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax)	24
2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers)	25
2.6 Case 3: TEL ONLY	26
2.7 Case 4: FAX ONLY	28
Help Button	29
2.8 Base unit help function	29
Volume	29
2.9 Adjusting handset volume	29
2.10 Adjusting base unit volume	30
Initial Programming	31
2.11 Date and time	31
2.12 Your logo	32
2.13 Your fax number	33
Telephone	34
Making and Answering Calls	34
3.1 Making phone calls	34
3.2 Answering phone calls	36
Automatic Dialing	36
3.3 Storing names and telephone numbers into the phone book	37
3.4 Making a phone call using the phone book	38
3.5 Editing a stored item	39
3.6 Erasing a stored item	40
3.7 Copying phone book items from the base unit to the handset	40
Caller ID	41
3.8 Caller ID service	41
3.9 Viewing and calling back using caller information	42
3.10 Caller ID number auto edit feature	44
3.11 Erasing caller information	45
3.12 Storing caller information into the phone book	46
Other Features	47
3.13 Intercom	47
3.14 Transferring a call	47
Fax	49
Sending Faxes	49
4.1 Sending a fax manually	49
4.2 Documents you can send	50
4.3 Sending a fax using the phone book	51
4.4 Broadcast transmission	51
Receiving Faxes	53
4.5 Receiving a fax manually – Auto answer OFF	53
4.6 Receiving a fax automatically – Auto answer ON	54
4.7 Junk fax prohibitor (preventing fax reception from undesired callers)	56
Distinctive Ring	57
Distinctive Ring	57
5.1 Distinctive Ring service from your phone company	57
5.2 Using two or more phone numbers on a single telephone line	57
5.3 Using three or more phone numbers on a single telephone line	57
5.4 Programming the ring pattern assigned for fax	58
Copy	59
Copying	59
6.1 Making a copy	59
Answering Machine	61
Greeting	61
7.1 Recording your greeting message	61
Incoming Messages	62
7.2 Listening to recorded messages using the base unit	62
7.3 Listening to recorded messages using the handset (Remote operation)	63
Memo Message	64
7.4 Leaving a message for others or yourself	64
Remote Operation	65
7.5 Operating from a remote location	65
Option	67
7.6 Transferring recorded messages to another telephone	67
Programmable Features	69
Features (Base Unit)	69
8.1 Base unit programming	69
8.2 Direct command chart for base unit	69
8.3 Basic features	71
8.4 Advanced features	72
Features (Handset)	76
8.5 Handset programming	76
8.6 Direct command chart for handset	76
8.7 Programming features	78
Option	80
Handset Registration	80
9.1 Re-registering the handset	80
Help	81
Error Messages	81
10.1 Error messages – Reports	81
10.2 Error messages – Display	81
Troubleshooting	85
10.3 When a function does not work, check here	85
Jams	91
10.4 Recording paper jams	91
10.5 Document jams – sending	93
Cleaning	94
10.6 Document feeder/scanner glass cleaning	94
10.7 Thermal head cleaning	95
General Information	97
Printed Reports	97
11.1 Reference lists and reports (Base unit only)	97
Specifications	98
11.2 Technical data about this product	98
FCC and Other Information	100
11.3 FCC and Other Information	100
Limited Warranty	102
11.4 Limited Warranty	102
Customer Services	104

Panasonic KXFPG378 KXFPG378 User Guide - Page 86

Cordless handset, The Caller ID list/incoming - cordless phones

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