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Panasonic KXFPG378 KXFPG378 User Guide - Page 87

Cause & Solution, The [CHARGE] indicator

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10. Help Problem Static, sound cuts in/out, fades. Interference from other electrical units. While programming, the handset starts to ring. I cannot redial by pressing {REDIAL}. "Recharge battery" is displayed, 68879 flashes or the handset beeps intermittently. "Charge for 6h" and 68889 are displayed and the handset does not work. I charged the battery fully, but "Recharge battery" is still displayed and/or 68879 continues to flash, or "Charge for 6h" and 68889 are displayed. The [CHARGE] indicator does not go out after the battery has been charged. I cannot receive documents by pressing {*}{#}{9} on the handset. The handset display is blank. I cannot have a conversation using the headset. I cannot program items. Cause & Solution L Move the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Raise the base unit antenna. L To answer a call, press {TALK} or {SP-PHONE}. Start again from the beginning after hanging up. L If the last number dialed was more than 48 digits long, the number will not be redialed correctly. L Fully charge the battery (page 20). L The battery has been discharged. Fully charge the battery (page 20). L Clean the charge contacts and charge again (page 20). L The battery may need to be replaced (page 17). If you install a new battery, fully charge it (page 20). L This is normal. L You must set remote fax activation to ON (feature #41 on page 72) beforehand. L Press {*}{#}{9} firmly. L The memory is full of received documents due to a lack of recording paper or a recording paper jam. Install paper or clear the jammed paper. L Fully charge the battery (page 20). L Make sure that an optional headset is connected properly (page 18). L If "SP-phone" is displayed on the handset, press {TALK} to switch to the headset. L Programming is not possible while the handset and/or base unit is being used. L Do not pause for over 1 minute while programming. L Move closer to the base unit. L While another user is listening to messages or the telephone answering machine is answering a call, you cannot program. Try again later. For Fax Advantage assistance, call 1-800-435-7329. 85

Section	Page
Cover	1
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For Best Performance	7
For best performance	7
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	11
Finding the Controls	11
1.3 Description of base unit buttons	11
1.4 Description of handset buttons	12
1.5 Overview	14
Installation (Base Unit)	15
1.6 Ink film	15
1.7 Paper tray	17
1.8 Recording paper	18
Installation (Handset)	18
1.9 Battery installation	19
1.10 Battery replacement	19
1.11 Belt clip	20
1.12 Headset (optional)	20
Preparation	21
Connections and Setup	21
2.1 Connections	21
2.2 Battery charge	22
2.3 Selecting the way to use your fax machine	23
2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax)	24
2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers)	25
2.6 Case 3: TEL ONLY	26
2.7 Case 4: FAX ONLY	28
Help Button	29
2.8 Base unit help function	29
Volume	29
2.9 Adjusting handset volume	29
2.10 Adjusting base unit volume	30
Initial Programming	31
2.11 Date and time	31
2.12 Your logo	32
2.13 Your fax number	33
Telephone	34
Making and Answering Calls	34
3.1 Making phone calls	34
3.2 Answering phone calls	36
Automatic Dialing	36
3.3 Storing names and telephone numbers into the phone book	37
3.4 Making a phone call using the phone book	38
3.5 Editing a stored item	39
3.6 Erasing a stored item	40
3.7 Copying phone book items from the base unit to the handset	40
Caller ID	41
3.8 Caller ID service	41
3.9 Viewing and calling back using caller information	42
3.10 Caller ID number auto edit feature	44
3.11 Erasing caller information	45
3.12 Storing caller information into the phone book	46
Other Features	47
3.13 Intercom	47
3.14 Transferring a call	47
Fax	49
Sending Faxes	49
4.1 Sending a fax manually	49
4.2 Documents you can send	50
4.3 Sending a fax using the phone book	51
4.4 Broadcast transmission	51
Receiving Faxes	53
4.5 Receiving a fax manually – Auto answer OFF	53
4.6 Receiving a fax automatically – Auto answer ON	54
4.7 Junk fax prohibitor (preventing fax reception from undesired callers)	56
Distinctive Ring	57
Distinctive Ring	57
5.1 Distinctive Ring service from your phone company	57
5.2 Using two or more phone numbers on a single telephone line	57
5.3 Using three or more phone numbers on a single telephone line	57
5.4 Programming the ring pattern assigned for fax	58
Copy	59
Copying	59
6.1 Making a copy	59
Answering Machine	61
Greeting	61
7.1 Recording your greeting message	61
Incoming Messages	62
7.2 Listening to recorded messages using the base unit	62
7.3 Listening to recorded messages using the handset (Remote operation)	63
Memo Message	64
7.4 Leaving a message for others or yourself	64
Remote Operation	65
7.5 Operating from a remote location	65
Option	67
7.6 Transferring recorded messages to another telephone	67
Programmable Features	69
Features (Base Unit)	69
8.1 Base unit programming	69
8.2 Direct command chart for base unit	69
8.3 Basic features	71
8.4 Advanced features	72
Features (Handset)	76
8.5 Handset programming	76
8.6 Direct command chart for handset	76
8.7 Programming features	78
Option	80
Handset Registration	80
9.1 Re-registering the handset	80
Help	81
Error Messages	81
10.1 Error messages – Reports	81
10.2 Error messages – Display	81
Troubleshooting	85
10.3 When a function does not work, check here	85
Jams	91
10.4 Recording paper jams	91
10.5 Document jams – sending	93
Cleaning	94
10.6 Document feeder/scanner glass cleaning	94
10.7 Thermal head cleaning	95
General Information	97
Printed Reports	97
11.1 Reference lists and reports (Base unit only)	97
Specifications	98
11.2 Technical data about this product	98
FCC and Other Information	100
11.3 FCC and Other Information	100
Limited Warranty	102
11.4 Limited Warranty	102
Customer Services	104

Match case Limit results 1 per page

10. Help

For Fax Advantage assistance, call 1-800-435-7329.

Static, sound cuts in/out,

fades. Interference from

other electrical units.

Move the handset and the base unit away from other electrical

appliances.

Move closer to the base unit.

Raise the base unit antenna.

While programming, the

handset starts to ring.

To answer a call, press

{

TALK

}

{

SP-PHONE

}

. Start again from

the beginning after hanging up.

I cannot redial by

pressing

{

REDIAL

}

If the last number dialed was more than 48 digits long, the number

will not be redialed correctly.

“

Recharge battery

”

displayed,

68879

flashes

or the handset beeps

intermittently.

Fully charge the battery (page 20).

“

Charge for 6h

”

and

68889

are displayed and

the handset does not

work.

The battery has been discharged. Fully charge the battery (page

20).

I charged the battery fully,

but

“

Recharge battery

”

is still displayed and/or

68879

continues to flash,

“

Charge for 6h

”

and

68889

are displayed.

Clean the charge contacts and charge again (page 20).

The battery may need to be replaced (page 17). If you install a new

battery, fully charge it (page 20).

The [CHARGE] indicator

does not go out after the

battery has been charged.

This is normal.

I cannot receive

documents by pressing

{*}{#}{

}

on the

handset.

You must set remote fax activation to ON (feature #41 on page 72)

beforehand.

Press

{*}{#}{

}

firmly.

The memory is full of received documents due to a lack of

recording paper or a recording paper jam. Install paper or clear the

jammed paper.

The handset display is

blank.

Fully charge the battery (page 20).

I cannot have a

conversation using the

headset.

Make sure that an optional headset is connected properly (page

18).

“

SP-phone

”

is displayed on the handset, press

{

TALK

}

switch to the headset.

I cannot program items.

Programming is not possible while the handset and/or base unit is

being used.

Do not pause for over 1 minute while programming.

Move closer to the base unit.

While another user is listening to messages or the telephone

answering machine is answering a call, you cannot program. Try

again later.

Problem

Cause & Solution