Samsung NX58K9500WG/AA User Manual - Page 61

08 TROUBLESHOOTING Troubleshooting If you encounter a problem with the gas oven, first check the table below and try the suggestions. Checkpoints Gas safety Problem You smell gas. Possible cause There is a gas leak. The surface burner knob is not in the OFF position and the burner is not lit. Action Clear the room, building, or area of all occupants. Immediately call your gas supplier from a neighbor's phone. Do not call from your phone. It is electrical and could cause a spark that could ignite the gas. Follow the gas supplier's instructions. If you cannot reach your gas supplier, call the fire department. Surface burner Problem All burners do not light. Surface burners do not light. Surface burner clicks during operation. Possible cause The power cord is not plugged into the electrical outlet. A fuse in your home may be blown or the circuit breaker tripped. The gas supply is not properly connected or turned on. The control knob is not set properly. The burner caps are not in place. The burner base is misaligned. The control knob has been left in the LITE position. Action Make sure the electrical plug is plugged into a live, properly grounded outlet. Replace the fuse or reset the circuit breaker. See the Installation Instructions that came with your range. Push in the control knob and turn it to the LITE position. Clean the electrodes. Put the burner cap on the burner head. Align the burner base. After the burner lights, turn the control knob to a desired setting. If the burner still clicks, contact a service technician. English - 61