Sony Ericsson Elm User Guide - Page 64

Error messages, Incorrect PIN/Incorrect PIN2

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Error messages Insert SIM There is no SIM card in your phone or you may have inserted it incorrectly. See To insert the SIM card on page 5. The SIM card connectors need cleaning. If the card is damaged, contact your network operator. Insert correct SIM card Your phone is set to work only with certain SIM cards. Check if you are using the correct operator SIM card. Incorrect PIN/Incorrect PIN2 You have entered your PIN or PIN2 incorrectly. Enter the correct PIN or PIN2 and select OK. PIN blocked/PIN2 blocked You have entered your PIN or PIN2 code incorrectly three times in a row. To unblock, see SIM protection on page 60. Codes do not match Codes that you have entered do not match. When you want to change a security code, for example your PIN, you have to confirm the new code. See SIM protection on page 60. No netw. coverage • Your phone is in flight mode. See Flight mode on page 55. • Your phone is not receiving any network signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are. • The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. Please contact the nearest Sony Ericsson service location. Emergency calls only You are within range of a network, but you are not allowed to use it. However, in an emergency, some network operators allow you to call the international emergency number 112. See Emergency calls on page 16. PUK blocked. Contact operator. You have entered your personal unblocking key code (PUK) incorrectly 10 times in a row. 64 This is an Internet version of this publication. © Print only for private use.

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Error messages
Insert SIM
There is no SIM card in your phone or you may have inserted it incorrectly.
See
To insert the SIM card
on page 5.
The SIM card connectors need cleaning. If the card is damaged, contact your network
operator.
Insert correct SIM card
Your phone is set to work only with certain SIM cards. Check if you are using the correct
operator SIM card.
Incorrect PIN/Incorrect PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2 and select
OK
.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2 code incorrectly three times in a row.
To unblock, see
SIM protection
on page 60.
Codes do not match
Codes that you have entered do not match. When you want to change a security code, for
example your PIN, you have to confirm the new code. See
SIM protection
on page 60.
No netw. coverage
•
Your phone is in flight mode. See
Flight mode
on page 55.
•
Your phone is not receiving any network signal, or the received signal is too weak. Contact
your network operator and make sure that the network has coverage where you are.
•
The SIM card is not working properly. Insert your SIM card in another phone. If this works,
it is probably your phone that is causing the problem. Please contact the nearest
Sony Ericsson service location.
Emergency calls only
You are within range of a network, but you are not allowed to use it. However, in an
emergency, some network operators allow you to call the international emergency number
112. See
Emergency calls
on page 16.
PUK blocked. Contact operator.
You have entered your personal unblocking key code (PUK) incorrectly 10 times in a row.
64
This is an Internet version of this publication. © Print only for private use.