Sony HVRM35U Product Manual (HVR-M35U Operating Manuals) - Page 88

Troubleshooting, Output/Playback

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Troubleshooting Chapter 6 Maintenance Symptom Cause/Remedy A cassette tape cannot be removed. t Check whether the power supply is connected properly. The cassette tape is not ejected when you • Moisture condensation has occurred in the unit (page 97). press the EJECT button. The cassette memory data and title are not • The unit does not support the cassette memory function and therefore such data displayed when using a cassette tape with is not displayed. the cassette memory function. The remaining tape time is not displayed. t To always display the remaining tape time, set [ REMAINING] in the [DISPLAY SET] menu to [ON]. Output/Playback Symptom Cause/Remedy Cannot playback. t If the tape has reached its end, rewind the tape. Cannot playback in reverse at various speeds. • The unit cannot play back a tape recorded in HDV format in the reverse direction at various speeds (page 41). 30p and/or 24p characteristics of the tape are not detected. • While the tape is fast forwarding or rewinding during playback, a portion of the tape recorded using 30p or 24p system has been detected as that of a 60i system. t To detect the portion as 30p or 24p, search for the part during playback at normal speed. Horizontal lines are displayed on an image. • The video heads are dirty. An image has block noise. An image is blurred or not displayed. t Clean the video heads using the supplied cleaning cassette. • A damaged tape is loaded. t Remove the cassette and insert another one. • You have tried to make the unit play back a tape recorded in LP mode of the DV format. t The unit can play back only tapes recorded in the HDV, DVCAM format or in SP mode of the DV format. A tape recorded in LP mode of the DV format cannot be played back on the unit. A picture input via the HDV/DV jack is not displayed. t Reconnect the i.LINK cable (not supplied). • The INPUT SELECT switch is set to a position other than HDV/DV. t Set the switch to HDV/DV. EE picture and EE sound are not output. • [EE/PB SEL] in the [IN/OUT REC] menu is set to [PB]. t Set [EE/PB SEL] to [EE]. • The setting of the INPUT SELECT switch does not match the signal input. t Set the switch according to the signal input. The audio breaks up. • A damaged tape is loaded. t Remove the cassette and insert another one. • The video heads are dirty. t Clean the video heads using the supplied cleaning cassette. • You have tried to make the unit play back a tape recorded in LP mode of the DV format. t The unit can play back only tapes recorded in the HDV, DVCAM or DV (SP) formats. A tape recorded in LP mode of the DV format cannot be played back on the unit. Duplication does not function. • Check the STOP/CAUTION No. and the warning messages displayed on the LCD monitor. Take the appropriate action (page 64). Cannot perform a date search or index search. • There is a portion with no recording at the beginning or in the middle of a tape. This is not a malfunction. The time code is not reset to "00:00:00:00" • The time code is not displayed correctly at the starting point of recording. This after rewinding a tape to the recording condition, however, is not a malfunction. When you restart playback, the time starting point. code and images are displayed correctly from the starting point. 88 Chapter 6 Maintenance

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88
Chapter 6
Maintenance
Chapter 6
Maintenance
Troubleshooting
A cassette tape cannot be removed.
t
Check whether the power supply is connected properly.
The cassette tape is not ejected when you
press the EJECT button.
• Moisture condensation has occurred in the unit
(page 97)
.
The cassette memory data and title are not
displayed when using a cassette tape with
the cassette memory function.
• The unit does not support the cassette memory function and therefore such data
is not displayed.
The remaining tape time is not displayed.
t
To always display the remaining tape time, set [
REMAINING] in the
[DISPLAY SET] menu to [ON].
Symptom
Cause/Remedy
Output/Playback
Symptom
Cause/Remedy
Cannot playback.
t
If the tape has reached its end, rewind the tape.
Cannot playback in reverse at various
speeds.
• The unit cannot play back a tape recorded in HDV format in the reverse direction
at various speeds
(page 41)
.
30p and/or 24p characteristics of the tape
are not detected.
• While the tape is fast forwarding or rewinding during playback, a portion of the
tape recorded using 30p or 24p system has been detected as that of a 60i
system.
t
To detect the portion as 30p or 24p, search for the part during playback at
normal speed.
Horizontal lines are displayed on an image.
An image has block noise.
An image is blurred or not displayed.
• The video heads are dirty.
t
Clean the video heads using the supplied cleaning cassette.
• A damaged tape is loaded.
t
Remove the cassette and insert another one.
• You have tried to make the unit play back a tape recorded in LP mode of the DV
format.
t
The unit can play back only tapes recorded in the HDV, DVCAM format or in
SP mode of the DV format. A tape recorded in LP mode of the DV format
cannot be played back on the unit.
A picture input via the
HDV/DV jack is
not displayed.
t
Reconnect the i.LINK cable (not supplied).
• The INPUT SELECT switch is set to a position other than HDV/DV.
t
Set the switch to HDV/DV.
EE picture and EE sound are not output.
• [EE/PB SEL] in the [IN/OUT REC] menu is set to [PB].
t
Set [EE/PB SEL] to [EE].
• The setting of the INPUT SELECT switch does not match the signal input.
t
Set the switch according to the signal input.
The audio breaks up.
• A damaged tape is loaded.
t
Remove the cassette and insert another one.
• The video heads are dirty.
t
Clean the video heads using the supplied cleaning cassette.
• You have tried to make the unit play back a tape recorded in LP mode of the DV
format.
t
The unit can play back only tapes recorded in the HDV, DVCAM or DV (SP)
formats. A tape recorded in LP mode of the DV format cannot be played back
on the unit.
Duplication does not function.
• Check the STOP/CAUTION No. and the warning messages displayed on the
LCD monitor. Take the appropriate action
(page 64)
.
Cannot perform a date search or index
search.
• There is a portion with no recording at the beginning or in the middle of a tape.
This is not a malfunction.
The time code is not reset to “00:00:00:00”
after rewinding a tape to the recording
starting point.
• The time code is not displayed correctly at the starting point of recording. This
condition, however, is not a malfunction. When you restart playback, the time
code and images are displayed correctly from the starting point.