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Xerox 2006NPC DocuColor 2006 User Guide - Page 481

Error Messages, Message, Possible Cause, Action

UPC - 042215475440

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Printer Error messages 24. Problem Solving Printer Error messages If the problem still exists after following the instructions in this table, call your service support and report the problem. Message Possible Cause Action 010-317 Call for Service There may be an electrical problem. Call your service support and report the code displayed in the message. Black Ink Low The Black Dry Ink Cartridge is low. When prompted, replace the Black Dry Ink Cartridge. Check Loading of [paper tray] in Use The input document size does not match the size of the paper in the selected tray. Select Auto Tray. Adjust the paper tray Width Guide. Clear Jam in Area 1 There is a paper jam in Refer to the Area 1 jam clearance Area 1. procedure in this chapter. Clear Jam in Area 2 There is a paper jam in Refer to the Area 2 jam clearance Area 2. procedure in this chapter. Clear Jam in Area 3 There is a paper jam in Refer to the Area 3 jam clearance Area 3. procedure in this chapter. Clear Jam in Area 4 There is a paper jam in Refer to the Area 4 jam clearance Area 4. procedure in this chapter. Clear Jam in Area 5 There is a paper jam in Refer to the Area 5 jam clearance Area 5. procedure in this chapter. Clear Jam in Area 6 There is a paper jam in Refer to the Area 6 jam clearance Area 6. procedure in this chapter. Clear Jam in Duplex Tray There is a paper jam in Refer to the Duplex Tray jam the Duplex Tray. clearance procedure in this chapter. Close Area 1 The Area 1 access cover Close the Area 1 access cover. is open. Close Area 2 The Area 2 access cover Close the Area 2 access cover. is open. Close Area 3 The Area 3 access cover Close the Area 3 access cover. is open. Close Area 4 The Area 4 access cover Close the Area 4 access cover. is open. Xerox DocuColor 2006 24-33

Section	Page
Safety Notes, Compliances Certifications, and other notices	3
Safety Notes	3
Maintenance Safety	4
Laser Safety	5
.\fSafety Notes	6
Table of contents	9
Setting up the DocuColor 2006	23
Preparing for the installation	23
Selecting a location	23
Space requirements	24
Space requirements for the DocuColor 2006 Printer	24
Space requirements for the DocuColor 2006 Printer	25
Checking the installation components	26
The first step	26
Setting up the 2 Tray Module	27
The next step	29
Unpacking the Printer	31
The next step	39
Printer installation	41
The next step	48
Installing the Duplex Tray (optional)	49
The next step	56
Loading paper in the paper tray	57
The next step	59
Installing the Scanner Stand	61
The next step	66
Installing the Scanner	67
The next step	70
Installing the Document Feeder	71
The next step	76
Installing the Sorter/Stacker	77
Unpacking the Sorter/Stacker	79
Connecting the Sorter/Stacker	84
The next step	90
Switching on the power	91
Switching off the power	92
Printing a test page from the Printer Control Panel	93
Making a test copy from the Scanner	94
The next step	94
Adding memory to the Printer	95
The next step	100
Adding memory to the Scanner	101
The next step	104
Getting to know the DocuColor 2006	105
Printer, Front View	105
Printer, Rear View	106
Printer, Internal View	107
Printer Control Panel	108
Scanner and Document Feeder components	109
Scanner Control Panel	111
Accessories	113
Accessories ordering information	113
Supplies reorder numbers	114
Network Setup	115
Installing the Token Ring Network card	115
Windows 95/98	119
Before you begin	119
Installing the print driver	119
Windows 2000	121
Before you begin	121
Installing the print drivers	121
Windows NT 4.0	123
Before you begin	123
Installing the print drivers	123
Macintosh OS	125
Before you begin	125
Installing the print drivers	125
Setting up the DocuColor 2006 in the Chooser	126
System Administrator functions	127
Map to the networking chapters	128
Guide to the networking chapters	129
Connecting to the network	131
Supported network protocols and frame types	133
Quick path to installation	134
Ethernet cabling	134
Parallel cable connection	134
Mac OS environment with AppleTalk	136
Windows computers in a Novell environment	137
Windows NT 4.0 server environment	138
Windows computers using Windows printing	139
Unix and Windows NT 4.0 workstations on a TCP/IP network	140
Parallel port connection	141
Connecting the DocuColor 2006 to the network	142
Preparing for the setup	143
Levels of access and control	143
Printer connections	144
Passwords	145
Where to set passwords	145
Control level scenarios	146
Fiery WebTools	148
Network server setup requirements	149
Ensuring the printer connection	150
Performing the setup from thePrinter Control Panel	151
Set up the print functions	151
Top-level menus	152
System Setup	153
Printer Setup	154
PostScript Setup	155
PCL Setup	156
Specify network information	157
Specify network protocol options	158
Perform Network Services Setup	160
NDS Setup	160
Bindery Setup	163
SMB Setup	165
Print information pages	166
Setting up the network server	167
Support for Fiery utilities	167
Printing on a NetWare 3.x, 4.x or 5.x network	168
Overview of IPX printing to the DocuColor 2006	169
Configuring a NetWare 3.x, 4.x or 5.x server for printing	170
Setting up an NDS connection	172
Setting the NetWare 4.x or 5.x bindery context	172
Setting up a NetWare print queue for bindery	173
Setting up NetWare Windows clients for printing	173
The DocuColor 2006 on a TCP/IP network with Windows€NT 4.0	174
Configuring a Windows NT 4.0 server	175
Adding the DocuColor 2006 to the TCP/IP network(Windows NT 4.0)	175
Installing the DocuColor 2006 as a shared printer	176
Configuring clients of a Windows NT 4.0 or Windows 2000 server	177
Configuring the server and client workstations for Fiery€WebTools	178
Setting up Fiery WebTools on the printer	178
Setting up Fiery WebTools on a client workstation	178
Accessing the Fiery WebTools	179
Changing the WebLink destination	179
The printer on a network with UNIX workstations	180
Setting up the printer on TCP/IP networks	181
Setting up printing on UNIX systems	181
Setting up TCP/IP for communication with the printer	182
Installing user software in aWindows 95/98 environment	183
Overview of installation	184
Before you begin	184
Installing PostScript or PCL print drivers	185
Installing the PostScript or PCL print drivers(Windows 95/98)	185
Completing the connection	189
Parallel port printing	189
To prepare the port for parallel port printing in Windows 95	189
To prepare the port for parallel port printing in Windows 98	191
Setting up parallel port printing	194
Setting up IPX/SPX printing with Windows 95/98	196
Setting up SMB printing on Windows 95/98	199
Setting printer options	204
Installing additional software for Windows 95/98	205
Copying printer description files	206
Installing the ICM profile	206
Loading the working space profile using Photoshop 5.0	207
Loading the ICM profile	208
Installing user software in aWindows 2000 environment	209
Overview of installation	210
Before you begin	210
Installing the user software for parallel port printing	211
Installing the software for TCP/IP and LPR printing(new installation of Windows 2000)	217
Installing TCP/IP and LPR printing (upgrade installation of Windows NT 4.0 to Windows 2000)	221
Installing the user software for IPX/SPX printing	223
Installing the user software for SPM printing	230
Installing the user software for SMB printing	232
Setting printer options	238
Installing additional software for Windows 2000	239
Copying printer description files	240
Installing the ICM profile	240
Loading the working space profile using Photoshop 5.0	241
Loading the ICM profile	242
Installing user software in aWindows NT 4.0 environment	243
Overview of installation	244
Before you begin	244
Installing the user software for parallel port printing (Windows NT 4.0)	245
Installing the user software for IPX printing(Windows NT 4.0)	251
Installing the user software for TCP/IP and LPR printing for Windows NT 4.0	257
Installing user software for SMB printing	260
Setting printer options	266
Installing additional software for Windows NT 4.0	267
Copying printer description files	268
Installing the ICM profile	268
Installing the ICM profile on Windows NT 4.0	268
Loading the working space profile using Photoshop 5.0	269
Loading the ICM profile	270
Installing user software in a Macintosh OS environment	271
General steps for installing the user software	271
Setting up the DocuColor 2006 as a PostScript printer	272
Setting up the DocuColor 2006 in the Chooser	274
Installing Fiery software and fonts	276
Installing Mac OS Software	276
Installing Mac OS Runtime for Java	277
Installing additional software	278
Loading profiles	279
Setting the ColorSync System Profile	279
Loading the monitor settings file using Photoshop 5.0	280
Loading the ICC printer profile in Photoshop 4.0	281
Loading the ICC printer profile in Photoshop 5.0	282
Installing the Fiery softwarefor Windows and Macintosh	283
Installing the Fiery Link software	283
Using the software for the first time	284
Configuring a connection for Fiery Link for Windows and Macintosh OS	284
Configuring the connection to Fiery servers in a local subnet	285
Manually configuring the connection to Fiery printers	286
Configuring the connection for Fiery Link using an Advanced IP search	288
Configuring the connection for Fiery Link using an Advanced Subnet search	291
Installing ColorWise Pro Tools for Windows and Macintosh OS	294
Configuring a connection for ColorWise Pro Tools	294
Modifying the configuration	296
Downloading Installers with Fiery WebTools	297
Setting up Fiery WebTools	297
Setting up Fiery WebTools on the printer	297
Setting up Client Workstations to use Fiery WebTools	298
Printing from the Windows workstations	299
Printing from applications	300
Setting options and printing with Windows 95/98 and Windows 2000	300
Configuring the PostScript print options for Windows 95/98	301
Configuring the PCL print options for Windows 95/98	303
Setting options and printing from Windows 2000	305
Using saved settings (Windows 95/98 and Windows NT 4.0)	307
Creating Saved Settings	307
Loading Saved Settings	307
Deleting Saved Settings	308
Modifying Saved Settings	308
Exporting Saved Settings	309
Importing Saved Settings	309
Using Shortcuts	310
Setting print options using Shortcuts	310
Setting print options using Page Shortcuts	310
Working with custom page sizes in Windows 95/98 or Windows 2000	311
Defining a custom page size	311
Printing a custom page size	312
Saving files to print at a remote location	313
Setting print options for a job with Windows NT 4.0	313
Setting print options for a PostScript job (Windows NT 4.0)	314
Setting print options for all PostScript jobs(Windows NT 4.0)	316
Setting print options for a PCL job (Windows NT 4.0)	316
Setting print options for all PCL jobs (Windows NT 4.0)	317
Printing with WebDownloader	318
Printing from the Macintosh OSworkstations	319
Printing from applications	319
Selecting the printer in the Chooser	319
Setting options and printing from Mac OS workstations	321
Printing from an application	323
Defining a custom page size	324
Using the Fiery WebTools	325
Fiery WebTools Overview	325
Accessing the Fiery WebTools	327
Using the Status WebTool	328
Using WebLink	328
Using the Installer WebTool	329
Using WebDownloader	331
Font Manager	332
Using Fiery Link	333
	336
Fiery Link tools	336
Setting preferences	338
Using My Fiery List of Fiery Link	340
Using Fiery WebSpooler	341
Tracking and managing jobs with Fiery WebSpooler	341
Accessing the Fiery WebSpooler window	342
About the Fiery WebSpooler window	343
Job icons	343
Job types	343
Manipulating job options and job flow	344
Overriding job option settings	346
Using the Job Log	347
Displaying the Job Log	347
Updating, printing and deleting the Job Log	348
Performing the setup from WebSetup	349
Accessing Setup	349
Enabling Java services	350
Accessing Fiery WebSetup	351
General Setup options	352
Server Setup	353
Network Setup	356
Printer Setup	369
Exiting Setup	372
Using ColorWise Pro Tools	373
Calibrator	373
Introduction	373
Understanding Calibration	374
How Calibration Works	374
Scheduling Calibration	375
Checking Calibration Status	376
Using a Densitometer	376
Setting up the Densitometer	376
To Connect the X-Rite DTP32 to the Computer	376
Calibrating with ColorWise Pro Tools	377
To calibrate the copier Using Calibrator	377
To Restore Default Calibration Measurements	378
Expert Mode	378
Color Editor	378
Editing Profiles	379
To Edit a Simulation Profile in master Mode or an Output Profile in Custom Mode:	379
To Edit a Simulation in Quick or Full Mode	381
Undoing Simulation Edits	382
To Undo Edits made to a Custom Linked Simulation	382
Checking Edited Profiles	383
To Check a Profile	383
Profile Manager	383
Setting the Default Profiles	384
To Specify a Default Profile	384
Downloading Profiles	385
To Download a Profile	385
Editing Profiles	386
Managing Profiles	387
To Back up Profiles	387
To Delete Profiles from the Fiery Hard Disk	387
Defining Profiles	388
To Define a Profile	388
Changing Global Settings	389
To Change the Global Settings	389
Basic Copying	391
The Copier Control Panel	391
Copy Mode	393
Auto Start	394
The Copier Main Screen	394
Positioning the Originals	395
The Document Glass	395
The Document Feeder	397
Making a Copy	400
Copy Features	401
Reduce/Enlarge	401
Using the Reduce/Enlarge feature	402
Paper Supply	404
Using Paper Trays 1, 2, and 3	404
Using the Bypass Tray	405
Loading the Bypass Tray	405
Loading Transparencies into the Bypass Tray	408
Loading Postcards into the Bypass Tray	409
Loading Envelopes in the Bypass Tray	410
Making a Copy Using the Bypass Tray	411
Color Mode	412
Using the Color Mode feature	414
Lighten/Darken	415
Using the Lighten/Darken feature	415
Quality Adjustment	416
Using the Sharpness option	416
Using the Color Level option	417
Using the Background Mask option	418
Advanced Features	419
Using the Output option	420
Determining Output with the optional Sorter/Stacker	421
Using the Erase option	422
Using the 2-Sided feature	423
Using the 2 Up option	425
Tools Mode	427
Meter Check	427
Administrative Features	428
Defaults for Copy	430
Color	433
Auto Color Adjust	435
Detect Doc Size	437
Auto Mode Change	438
Limit Copy Set	439
Timer Preset	440
Sound Preset	442
User Password	443
Admin Password	445
Version Info	446
Self Diag	447
Transporting the Scanner	448
Problem Solving	449
Paper Jams	449
Printer jam clearance areas	450
Document Feeder jam clearance area	451
Clearing a Paper Tray jam	453
Clearing a Duplex Tray jam	455
Clearing Area 1 jams	457
Clearing Area 2 jams	461
Clearing Area 3 jams	463
Clearing Area 4 jams	465
Clearing Area 5 jams	467
Clearing the Fuser Area	467
Clearing the Upper Inverter	469
Clearing Area 6 jams	473
Clearing jams in the Sorter/Stacker	474
Copy/print quality problems	475
Adjusting the printer color	477
VisualCal	477
1. Print Limits Page	477
2. Gray Balance Page	479
3. Comparison Page	480
Error Messages	481
Printer Error Codes	485
Scanner Error messages	487
Sorter/Stacker Messages	489
Network Problem Solving	491
Problems during Setup from the Control Panel	491
Network Protocol Setup messages	492
Novell problems during Network Setup	496
Novell error messages	497
Runtime Printer error messages	499
Name Table	501
Printing problems	502
On a Windows workstation	502
On a Mac OS workstation	503
General printing problems	504
Problems with print quality	507
Job Management Problem Solving	509
Job management error messages	509
Unexpected printing results	511
Clearing the Printer	512
Users are unable to connect to the DocuColor 2006	512
Maintenance	513
Cleaning procedures	513
Cleaning the Printer covers	513
Cleaning the Scanner	514
Document Glass and Document Glass Cover	514
Cleaning the Document Feeder	515
Replacing the Dry Ink Cartridges	517
Replacing the Copy/Print Cartridge	521
Replacing the Dry Ink Waste Container	527
Storing the supplies	529
Dry Ink Cartridges	529
Handling precautions	529
Copy/Print Cartridge	530
Handling precautions	530
Technical data	531
Printer specifications	531
Electrical specifications	533
Emissions	533
Interface specifications	534
Reorder numbers	534
Fiery Server hardware components	535
Font list	536
PostScript printer fonts	536
Adobe Type 1 Fonts	536
PostScript TrueType fonts	542
PCL printer fonts	543
Sorter/Stacker specifications	544
Dimensions	544
Power	544
Environment	544
Output Bins	545
Maximum output	545
Transparencies	545
Standard paper sizes	545
Custom sizes	545
System Administrator tips	547
Print options	549
Where to set print options	549
Print option override hierarchy	550
Default settings	550
\fPrint options table	551
More about print options	557
Black Overprint	557
CMYK Simulation Profile	558
Electronic Collation	559
Custom Output Direction	559
Duplex	560
Output Profile	561
Page Range	561
Rendering Style	561
RGB Source Profile	562

Match case Limit results 1 per page

Printer Error messages

24.

Problem Solving

Xerox DocuColor 2006

24-33

Printer Error messages

If the problem still exists after following the instructions in this table, call your

service support and report the problem.

Message

Possible Cause

Action

010-317 Call for

Service

There may be an

electrical problem.

Call your service support and report

the code displayed in the message.

Black Ink Low

The Black Dry Ink

Cartridge is low.

When prompted, replace the Black

Dry Ink Cartridge.

Check Loading of

[paper tray] in Use

The input document size

does not match the size

of the paper in the

selected tray.

Select Auto Tray.

Adjust the paper tray Width Guide.

Clear Jam in Area 1

There is a paper jam in

Area 1.

Refer to the

Area 1 jam clearance

procedure in this chapter.

Clear Jam in Area 2

There is a paper jam in

Area 2.

Refer to the

Area 2 jam clearance

procedure in this chapter.

Clear Jam in Area 3

There is a paper jam in

Area 3.

Refer to the

Area 3 jam clearance

procedure in this chapter.

Clear Jam in Area 4

There is a paper jam in

Area 4.

Refer to the

Area 4 jam clearance

procedure in this chapter.

Clear Jam in Area 5

There is a paper jam in

Area 5.

Refer to the

Area 5 jam clearance

procedure in this chapter.

Clear Jam in Area 6

There is a paper jam in

Area 6.

Refer to the

Area 6 jam clearance

procedure in this chapter.

Clear Jam in

Duplex Tray

There is a paper jam in

the Duplex Tray.

Refer to the

Duplex Tray jam

clearance

procedure in this chapter.

Close Area 1

The Area 1 access cover

is open.

Close the Area 1 access cover.

Close Area 2

The Area 2 access cover

is open.

Close the Area 2 access cover.

Close Area 3

The Area 3 access cover

is open.

Close the Area 3 access cover.

Close Area 4

The Area 4 access cover

is open.

Close the Area 4 access cover.