Xerox 2006NPC DocuColor 2006 User Guide - Page 509

Network Problem Solving 24. Problem Solving Job Management Problem Solving This section lists error messages you might see, and provides some troubleshooting guidelines should a problem arise with the Printer. If you are unable to resolve a problem after referring to this chapter, contact your authorized service/support center. Job management error messages Error messages can result from problems with the print job, a server, or the DocuColor 2006. Some of the most common error conditions are listed here. Message Check power & cable Check scanner power & cable Communication failure while printing. Please resubmit job. Corrective Action/Additional Information Ensure that the Printer is on and all the cables are secure. Ensure that the scanner is on. Check that the cable between the Printer and the scanner is securely connected. An Printer error occurred. Try printing the job again. Copier busy Copier in Energy Save Mode Copier offline Platen Scan in progress Print/Copy Cartrdg. misplaced Print/Copy Cartrdg. type mismatched Xerox DocuColor 2006 The DocuColor 2006 has received a print job while running a copy job. The job will print when the copy job has completed. The DocuColor 2006 is in Energy Save Mode. You must wait for the DocuColor 2006 to warm-up before printing. The Suspend Printing option has been selected from the Functions menu. Press Resume Printing in the Functions menu. The Printer is completing a scan and will be ready for printing in a few minutes. The print/copy cartridge is not correctly placed in the Printer. Check the cartridge and reinstall it as necessary. The print/copy cartridge installed is not the correct cartridge. Remove the 24-61