Xerox 8560DN User Guide - Page 97

Random Light Stripes, Troubleshooting, Print Quality Problems, Eliminate Light Stripes, Basic

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Random Light Stripes Light Stripes Test Solving Print-Quality Problems Possible Cause Solution Light stripes appear randomly on the test page when one or more color bars is missing. To prevent random light stripes from appearing on the page: 1. On the control panel, select Troubleshooting, and then press the OK button. 2. Select Print Quality Problems, and then press the OK button. 3. Select Eliminate Light Stripes, and then press the OK button. 4. Perform the Basic, Advanced, and Jet Substitution procedures as indicated in the steps below. Basic 1. Select Basic, and then press the OK button. 2. Once the Basic procedure is completed, repeat the procedure to eliminate remaining light stripes. If the problem continues, select the Advanced option. Advanced 1. Select Advanced, and then press the OK button. 2. Follow the instructions to select the missing jet's color and number. See the Light Stripes Test page to determine the color and jet number of the missing jet. If the problem continues, select the Jet Substitution Mode to substitute a jet for the malfunctioning jet causing the light stripe. Jet Substitution Mode 1. Select Jet Substitution Mode, and then press the OK button. 2. Follow the control panel prompts to select the color and malfunctioning jet number indicated on the Light Stripes Test page. Note: When the Jet Substitution Mode is activated, a dot appears next to the number of each substituted jet. Substituted jets may continue to display missing colors since the Light Stripes Test page ignores the Jet Substitution mode. Jet substitution only works during regular printing. See also: Online Support Assistant at www.xerox.com/office/8560Psupport Phaser® 8560 Color Printer 4-8

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Solving Print-Quality Problems
Phaser® 8560 Color Printer
4-8
Random Light Stripes
See also:
Online Support Assistant at
www.xerox.com/office/8560Psupport
Possible Cause
Solution
Light stripes appear
randomly on the test page
when one or more color bars
is missing.
To prevent random light stripes from appearing on the page:
1.
On the control panel, select
Troubleshooting
, and then press
the
OK
button.
2.
Select
Print Quality Problems
, and then press the
OK
button.
3.
Select
Eliminate Light Stripes
, and then press the
OK
button.
4.
Perform the Basic, Advanced, and Jet Substitution procedures as
indicated in the steps below.
Basic
1.
Select
Basic
, and then press the
OK
button.
2.
Once the Basic procedure is completed, repeat the procedure to
eliminate remaining light stripes.
If the problem continues, select the
Advanced
option.
Advanced
1.
Select
Advanced
, and then press the
OK
button.
2.
Follow the instructions to select the missing jet’s color and
number. See the Light Stripes Test page to determine the color
and jet number of the missing jet.
If the problem continues, select the
Jet Substitution Mode
to
substitute a jet for the malfunctioning jet causing the light stripe.
Jet Substitution Mode
1.
Select
Jet Substitution Mode
, and then press the
OK
button.
2.
Follow the control panel prompts to select the color and
malfunctioning jet number indicated on the Light Stripes Test
page.
Note:
When the Jet Substitution Mode is activated, a dot appears
next to the number of each substituted jet. Substituted jets may
continue to display missing colors since the Light Stripes Test page
ignores the Jet Substitution mode. Jet substitution only works during
regular printing.
Light Stripes Test