Xerox 8560MFP System Administrator Guide - Page 10

Using a Web Browser, Using CentreWare IS, Using a Windows Printer Driver, System, Address, Support - windows 7 drivers

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PhaserSMART Technical Support Using a Web Browser To access PhaserSMART Technical Support from the web: 1. Open your browser and go to www.phaserSMART.com. 2. Locate your printer's IP address: a. On the control panel, press the System button. b. Select Information, and then press the OK button. c. Select System Identification, and then press the OK button. d. Note the IP address. 3. Enter your printer's IP address in the browser window. 4. Follow the instructions on the screen. Using CentreWare IS To access PhaserSMART Technical Support from CentreWare IS: 1. Launch your web browser. 2. Enter your printer's IP address in the browser's Address field (http://xxx.xxx.xxx.xxx). 3. Click Support. 4. Select the PhaserSMART Diagnostic Tool link. 5. Follow the instructions on the screen. Using a Windows Printer Driver To access PhaserSMART Technical Support from your printer driver: 1. Select Start, select Settings, and then select Printers. 2. Right-click the printer name, and then select Properties. 3. Select the Troubleshooting tab. 4. Select the PhaserSMART Technical Support link. 5. Follow the instructions on the screen. System Administrator Guide 1-3

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PhaserSMART Technical Support
System Administrator Guide
1-3
Using a Web Browser
To access PhaserSMART Technical Support from the web:
1.
Open your browser and go to
www.phaserSMART.com
.
2.
Locate your printer’s IP address:
a.
On the control panel, press the
System
button.
b.
Select
Information
, and then press the
OK
button.
c.
Select
System Identification
, and then press the
OK
button.
d.
Note the IP address.
3.
Enter your printer’s IP address in the browser window.
4.
Follow the instructions on the screen.
Using CentreWare IS
To access PhaserSMART Technical Support from CentreWare IS:
1.
Launch your web browser.
2.
Enter your printer’s IP address in the browser’s
Address
3.
Click
Support
.
4.
Select the
PhaserSMART Diagnostic Tool
link.
5.
Follow the instructions on the screen.
Using a Windows Printer Driver
To access PhaserSMART Technical Support from your printer driver:
1.
Select
Start
, select
Settings,
and then select
Printers
.
2.
Right-click the printer name, and then select
Properties
.
3.
Select the
Troubleshooting
tab.
4.
Select the
PhaserSMART
Technical Support
link.
5.
Follow the instructions on the screen.