3Com 3C10401A User Guide - Page 112

112 CHAPTER 9: 3COM 3105 AND 1105 ATTENDANT CONSOLES 3Com Attendant Console The 3Com 3105 and 1105 Attendant Consoles each have 50 Access buttons and 4 preprogrammed Feature buttons. Although the design of the two Attendant Consoles is different, the buttons work the same way. In effect, the Attendant Console is an extension of the 3Com Telephone to which it is associated. See Figure 8 for 3Com 3105 Attendant Console buttons and controls and Figure 9 for 3Com 1105 Attendant Console buttons and controls. Access Buttons The 50 Access buttons on a 3Com Attendant Console can each have two sets of assignments: 1 through 50, and 51 through 100. To toggle between the two sets of assignments, you press the Shift button. Your administrator can assign features to each Access button. Possible features include: ■ Status of internal telephone extensions (busy, available) ■ Status of external telephone lines ■ Speed dials for: ■ User extensions ■ Pager numbers ■ Cellular telephone numbers ■ Message Waiting Indicators (MWI) for: ■ Group mailboxes ■ Phantom or personal mailboxes ■ Time of Day Service Modes (See your administrator for details.) ■ Status of ACD, Hunt, and Calling Group lines Feature Buttons The four Feature buttons are preprogrammed for the most common features needed by a receptionist: Transfer, Transfer to Voicemail, Park, and Hold. The Shift button does not affect the operation of the Feature buttons. Your administrator can change the features assigned to each button using the NBX NetSet utility. Figure 8 and the text that follows it describe the features on the 3Com 3105 Attendant Console. Figure 9 and the text that follows it describe the 3Com 1105 Attendant Console.