3Com 3C10401A User Guide - Page 129

Index

Page 129 highlights

INDEX A Access buttons 1105 Attendant Console 114 2101 Basic Telephone 27 3101 and 3101SP Basic Telephones 21 3105 Attendant Console 113 account codes and billing codes 80 feature code 107 ACD 84 and the Do Not Disturb feature 73 feature code 107 administrator, definition 10 agent (supervisory monitoring) 89 change 92 all calls, forwarding 50 All Ports Busy message 126 analog telephones on an NBX system 13 announcements, broadcasting 94, 95 answering calls 45 applying your call permissions to another telephone 74 Attendant Console 1105 Access buttons 114 3105 Access buttons 113 creating labels 67 overview 112 Auto Attendant, definition 10 automatic call distribution (ACD) 84 feature code 107 automatic telephone relocation 63 B barge-in 91 billing and account codes 80 feature code 107 blocking internal and external ID 81 unauthorized outbound calls 73 bracket 2101, security wall-mount 125 2101, telephone support 123 3101 and 3101SP, telephone support 121 branch offices, calling 100 bridged extensions 102 broadcasting announcements 94, 95 busy line (call forwarding) 50 buttons 1105 Attendant Console 114 2101 Basic Telephone 25 3101, 3101SP Basic Telephones 19 3105 Attendant Console 113 C call centers 84 call coverage point 49 call forward all calls 50 busy line 50 call coverage point 49 default 51, 53 feature codes 107 override 54 precedence 55 problems with 127 ring no answer 50 call logs, on telephone display panel 47 call park default extensions 92 feature code 108 introduction 92 retrieving a parked call 93 Call Park button 1105 Attendant Console 115 3105 Attendant Console 113 call permissions applying yours to another telephone 74 introduction 74 call pickup directed 83 feature codes 108 group 83 introduction 83 problem 127 call toggle feature code 108

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I
NDEX
A
Access buttons
1105 Attendant Console
114
2101 Basic Telephone
27
3101 and 3101SP Basic Telephones
21
3105 Attendant Console
113
account codes and billing codes
80
feature code
107
ACD
84
and the Do Not Disturb feature
73
feature code
107
administrator, definition
10
agent (supervisory monitoring)
89
change
92
all calls, forwarding
50
All Ports Busy message
126
analog telephones on an NBX system
13
announcements, broadcasting
94, 95
answering calls
45
applying your call permissions to another
telephone
74
Attendant Console
1105 Access buttons
114
3105 Access buttons
113
creating labels
67
overview
112
Auto Attendant, definition
10
automatic call distribution (ACD)
84
feature code
107
automatic telephone relocation
63
B
barge-in
91
billing and account codes
80
feature code
107
blocking
internal and external ID
81
unauthorized outbound calls
73
bracket
2101, security wall-mount
125
2101, telephone support
123
3101 and 3101SP, telephone support
121
branch offices, calling
100
bridged extensions
102
broadcasting announcements
94, 95
busy line (call forwarding)
50
buttons
1105 Attendant Console
114
2101 Basic Telephone
25
3101, 3101SP Basic Telephones
19
3105 Attendant Console
113
C
call centers
84
call coverage point
49
call forward
all calls
50
busy line
50
call coverage point
49
default
51, 53
feature codes
107
override
54
precedence
55
problems with
127
ring no answer
50
call logs, on telephone display panel
47
call park
default extensions
92
feature code
108
introduction
92
retrieving a parked call
93
Call Park button
1105 Attendant Console
115
3105 Attendant Console
113
call permissions
applying yours to another telephone
74
introduction
74
call pickup
directed
83
feature codes
108
group
83
introduction
83
problem
127
call toggle
feature code
108