3Com 3C10401A User Guide - Page 58
Announced (Screened) Transfer, Blind Transfer, want to take the call
UPC - 662705506067
View all 3Com 3C10401A manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 58 highlights
58 CHAPTER 5: STANDARD FEATURES Announced Before you complete a transfer, you can announce to the recipient that (Screened) Transfer you are transferring a call. The recipient can then decide whether to take the call. To announce a transfer: 1 While on a call, press the Transfer button. The system places the caller on hold and selects a new line. 2 Dial the number to which you want to transfer the call. 3 When the recipient answers, announce the call. ■ If the recipient wants to take the call, press Transfer again to complete the transfer. Hang up the handset. ■ If you are on a 3Com 3101 or 3101SP Basic Telephone and the recipient does not want to take the call, retrieve it by pressing the Access button on which the call originated. ■ If you are on a 3Com 2101 Basic Telephone and the recipient does not want to take the call, press and release the hook switch to disconnect the attempted transfer, and then retrieve the original call by pressing Call Toggle. Your administrator can disable Announced Transfers (by enabling the One Button Transfer feature) for the entire NBX system. When that setting is enabled, every time that you transfer a call, the call is transferred as soon as you dial the extension and hang up - without waiting for you to announce the call. Blind Transfer In a blind transfer, you transfer the call without notifying the recipient: 1 While on a call, press the Transfer button. The system places the caller on hold and selects a new line. 2 Dial the number to which you want to transfer the call. 3 As soon as you hear a full ring, press the Transfer button and hang up. (If you press the Transfer button too soon after you dial the number, the transfer may not occur.)