3Com 3C10401A User Guide - Page 97

Using Message Waiting Indicator to Telephone, Sending an MWI Message

Page 97 highlights

Using Message Waiting Indicator to Telephone 97 Configuring the Operator Destinations To configure your own destinations for System and Personal Operator: 1 Log on to NetSet > NBX Messaging > Personal Operators. The current System Operator and Personal Operator extensions and access digits appear. If the administrator has given you the appropriate configuration permissions, the extensions appear in editable text boxes. 2 Edit the destinations to include the appropriate extensions. The operator destination text string cannot exceed 16 characters. 3 Click Apply to make the changes and keep this screen open, or click OK to make the changes and close the screen. If you clear an operator destination (using the Clear check box), calls directed to that operator are directed instead to the default system operator (extension 501). Using Message Waiting Indicator to Telephone The Message Waiting Indicator (MWI) to Telephone allows a user to light a status button next to a programmable access button and leave a call back number on another telephone. This feature is distinct from voice mail in that the telephone does not ring and there is no voice mail message. The light appears next to the Access button, not the message waiting light used for voice mail. Example: A principal can use this feature to notify a teacher, without interrupting the class, to call the office as soon as possible. Sending an MWI Message You can send an MWI message to any telephone on your NBX system that has an MWI Retrieve button enabled. Sending an MWI message turns on the light on the target telephone if it is not already lit, and leaves your telephone number as a callback number. You cannot send an MWI message to: ■ Telephones that do not have an MWI Retrieve button enabled or that have reached their MWI message limit (30) ■ Remote NBX systems over external line ■ Calling Groups, Hunt Groups, or ACD Groups

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Using Message Waiting Indicator to Telephone
97
Configuring the Operator Destinations
To configure your own destinations for System and Personal Operator:
1
Log on to
NetSet >
NBX Messaging
>
Personal Operators
.
The current System Operator and Personal Operator extensions and
access digits appear. If the administrator has given you the appropriate
configuration permissions, the extensions appear in editable text boxes.
2
Edit the destinations to include the appropriate extensions.
The operator destination text string cannot exceed 16 characters.
3
Click
Apply
to make the changes and keep this screen open, or click
OK
to make the changes and close the screen.
If you clear an operator destination (using the
Clear
check box), calls
directed to that operator are directed instead to the default system
operator (extension 501).
Using Message
Waiting Indicator to
Telephone
The Message Waiting Indicator (MWI) to Telephone allows a user to light
a status button next to a programmable access button and leave a call
back number on another telephone. This feature is distinct from voice
mail in that the telephone does not ring and there is no voice mail
message. The light appears next to the Access button, not the message
waiting light used for voice mail.
Example:
A principal can use this
feature to notify a teacher, without interrupting the class, to call the
office as soon as possible.
Sending an MWI
Message
You can send an MWI message to any telephone on your NBX system
that has an MWI Retrieve button enabled. Sending an MWI message
turns on the light on the target telephone if it is not already lit, and leaves
your telephone number as a callback number.
You cannot send an MWI message to:
Telephones that do not have an MWI Retrieve button enabled or that
have reached their MWI message limit (30)
Remote NBX systems over external line
Calling Groups, Hunt Groups, or ACD Groups