Aastra OpenPhone 61 User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10
Aastra OpenPhone 61 Manual
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- Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 1
OpenPhone 61, 63, 65 on the OpenCom 100 and Aastra 800 Communications Systems User Guide - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 2
requirements with regard to quality and design. This user guide will show you how to use your OpenPhone 61, 63 or 65 and answer most of the questions that may arise. If you require further technical support or information about other Aastra products, please refer to our website at http://www - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 3
OpenPhone 61 & Hermann E-Mail Toggle Conference Follow me Secretary A BC DEF GH I J KL MNO P QR S T UV WXY Z OpenPhone 61 OpenPhone 63 Internal dialling 01:57 & 31 Charges Telephone lock E-Mail Toggle Conference Follow me Secretary OpenPhone 63 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 4
OpenPhone 65 Internal dialling 12:35 Fri.22.Feb.02 & 33 Missed calls E-Mail Appointments Voicebox mess. Transfer Charges Messenger Time control OpenPhone 65 Charges Toggle Conference E-Mail Appointments Add-on device for the OpenPhone 65 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 5
1.3.10 1.3.11 1.3.12 1.3.13 1.3.14 1.3.15 1.3.16 1.3.17 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 System Telephones on the OpenCom 100 / Aastra 800 7 Using Your Telephone 8 Safety Precautions 8 Installation Site 8 Cleaning 9 Adjusting the Inclination 9 Wall Mounting 9 Labelling the Keys 10 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 6
Entering Text 28 Automatic Exit 29 The Keypad Module on the OpenPhone 65 30 Selecting the Function Level 31 Operating the Keypad Module MenuCard "Selection" in the Idle State 42 Making External/Internal Calls 44 Manual or Automatic Trunk Line Seizure 44 Making an External Call 44 Making an - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 7
(with and without Intercom 58 2.5.4 Answering a Callback 60 2.5.5 Forwarding Calls 60 2.5.6 Doorbell, Door Opener 62 2.5.7 Entrance Intercom Calls 63 2.6 Making Calls from the Telephone Book 64 2.6.1 The Telephone Book 64 2.6.2 MenuCard "Phone book 65 2.6.3 Speed Dialling 65 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 8
3.2.3 3.2.4 4. 4.1 4.2 4.3 4.4 5. 5.1 5.1.1 5.1.2 5.1.3 5.2 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 5.2.6 5.2.7 5.2.8 5.2.9 5.2.10 5.3 5.3.1 5.3.2 5.3.3 5.3.4 5.3.5 5.4 5.4.1 5.4.2 5.4.3 5.4.4 5.4.5 MenuCard "Prog. busy key 74 Direct-call Key 75 Remote-controlled Functions 76 Remote-controlled Dialling ( - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 9
6. Appendix 110 6.1 CE Symbol 110 6.2 Declaration of Conformity 110 6.3 Notes on Disposal 110 6.4 MenuCards in the Idle State 112 Index 113 5 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 10
6 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 11
range of specific requirements. The OpenPhone 63 and the OpenPhone 65 are also available as IP telephones (OpenPhone 63 IP and OpenPhone 65 IP). These telephones have the same functionality as the standard system telephones. All of the functions described in this guide are also available for the - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 12
with Malfunctions Please refer to the chapter entitled "Frequently Asked Questions" in the "Mounting and Commissioning" (with an Aastra 800: "Installing and Commissioning") user guide for tips on how you can deal with any faults you may experience with your telephone. 1.1 Using Your Telephone - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 13
System Telephones on the OpenCom 100 / Aastra 800 Using Your Telephone ■ in dusty places or places subjected to vibrations, shocks or extreme temperature fluctuations. Place the telephones on a non-slip surface. The - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 14
/ Aastra 800 1 Using Your Telephone 2 3 To mount your telephone to the wall, drill two holes at the following distance apart: OpenPhone 61 OpenPhone 63 OpenPhone 65 . The OpenPhone 61 has five programmable keys below the display. Their assignment also does not have display support. Inserting - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 15
accessories can be connected, either directly or via various adapters: ■ one socket on the OpenPhone 63, and ■ two sockets on the OpenPhone 65. The following components are supported by the OpenCom 100 / Aastra 800: ■ Upn adapter ■ a/b adapter ■ Power supply (on a Upn adapter and on an a/b adapter - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 16
as second telephones. ■ OpenPhone 63 and OpenPhone 65 can each be expanded by various types of external audio equipment, e.g. a headset or an external active the "Mounting and Commissioning" (with an Aastra 800: "Installing and Commissioning") user guide. Please also refer to the information on - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 17
Telephones on the OpenCom 100 / Aastra 800 Add-ons 1.2.1 Upn Adapter A Upn adapter is an adapter with a Upn interface (1) for connecting an additional OpenPhone, and a socket for an AC adapter (2). You can use the AC adapter on the OpenPhone 63 and on the OpenPhone 65. Note: Please operate only - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 18
second telephone. 1.2.2 a/b Adapter Using an a/b adapter, you can connect analogue telephones to the OpenPhone 63 and OpenPhone 65 system telephones. Technical Data ■ Dialling mode: DTMF ■ CLIP is not supported on connected analogue telephones. ■ Charge impulses are not transmitted, and charges are - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 19
System Telephones on the OpenCom 100 / Aastra 800 Add-ons 1.2.3 Audio Adapter The audio adapter is an adapter accessory with various sockets for connecting external audio and signalling equipment. You can use audio adapters on the OpenPhone 63 and on the OpenPhone 65 to connect audio equipment and - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 20
the "Mounting and Commissioning" (with an Aastra 800: "Installing and Commissioning") user guide. For further information, please contact your Aastra Sales Department. In order to install an adapter, you have to remove the cover from the back of the OpenPhone. Insert the audio adapter in the socket - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 21
to the keys to the left of the displays of the OpenPhones 63 and OpenPhone 65. Additional internal numbers can also be assigned to the five Functions" in the "Mounting and Commissioning" (with an Aastra 800: "Installing and Commissioning") user guide. 1.3.4 MenuCard Key This key is used to display - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 22
System Telephones on the OpenCom 100 / Aastra 800 Key Assignments 1.3.5 Info Key ■ Short key press: Displays is activated (see also Telephone Lock on page 39). 1.3.6 ABC Key (only on the OpenPhone 63 and the OpenPhone 65) ■ Short key press: Opens the MenuCard for the telephone book. When entering - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 23
System Telephones on the OpenCom 100 / Aastra 800 Key Assignments 1.3.9 Redial Key Pressing this key indicator. 1.3.12 Disconnect Key Pressing this key ends the current call (only on the OpenPhone 63 and the OpenPhone 65). 1.3.13 Muting Key This key (which has an LED) deactivates the microphone. - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 24
on the OpenCom 100 / Aastra 800 Key Assignments ■ It adjusts the volume when making a call via the handset. ■ It adjusts the volume of the ringer tone during a call. ■ It sets the contrast of the display when the telephone is idle (only on the OpenPhone 63 and the OpenPhone 65). ■ It switches - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 25
System Telephones on the OpenCom 100 / Aastra 800 Key Assignments ■ with call numbers (destination) Please read the chapter entitled Programming Call Numbers (Destinations) starting on page 104. ■ with functions (e. g. call forwarding) Please - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 26
System Telephones on the OpenCom 100 / Aastra 800 Display and MenuCards 1.4 Display and MenuCards 1.4.1 Changing the Language Use the following procedure to set the display language (only on the OpenPhone 63 and the OpenPhone 65): 1. Press the key (long press). 2. Using the arrow keys, - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 27
Aastra 800 Display and MenuCards When the telephone is idle, you can see the subscriber's name or the telephone number - as assigned to the telephone in the Configurator of the Web console - as well as the time (the OpenPhone system telephones OpenPhone 61/OpenPhone 63, the system administrator can adjust the - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 28
System Telephones on the OpenCom 100 / Aastra 800 Display and MenuCards 4 Call key during call state: telephone to the explanations in the section entitled Key Assignments on page 16. Menu Card display an the OpenPhone 65 The top line of a MenuCard contains the name of the menu or that of the - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 29
System Telephones on the OpenCom 100 / Aastra 800 Display and MenuCards Other display windows for entering information (such as a telephone number) may be superimposed on the MenuCards. 1.4.5 Invoking MenuCards and Selecting Items - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 30
System Telephones on the OpenCom 100 / Aastra 800 Display and MenuCards Selecting Items from MenuCard Lists Arrow keys or * or # The arrow keys or * or # keys (OpenPhone 61) are used to select items in and/or scroll through the MenuCard lists. If the list is longer than the display window, you - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 31
System Telephones on the OpenCom 100 / Aastra 800 1.4.7 Toggling Display and MenuCards A "+" sign to the left of the name of a feature indicates that it is activated and a "-" sign that it is deactivated. - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 32
System Telephones on the OpenCom 100 / Aastra 800 Display and MenuCards 1.4.10 Entering Text In input lines for text, the numerical keypad automatically longer. ■ Press the ABC key briefly to switch between the alphanumeric and numeric modes (only on the OpenPhone 63 and the OpenPhone 65). 28 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 33
System Telephones on the OpenCom 100 / Aastra 800 Display and MenuCards ■ If the text passages are more than one line long, line breaks are made automat- ically at the end of each - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 34
Telephones on the OpenCom 100 / Aastra 800 The Keypad Module on the 1.5 The Keypad Module on the OpenPhone 65 Charges Toggle Conference E-Mail Appointments Keypad module for an OpenPhone 65 Up to three add-on keypad modules with display can be connected to the OpenPhone 65. Each module has ten - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 35
Aastra , as described in this user guide (see the following sections: Programming audio devices connected to your system telephone (OpenPhone 63 or OpenPhone 65). In the Main menu you select cap, Second handset, Headset, Active speaker box, Ext.ƒmicrophone, DECT-Headset). Select Off to temporarily - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 36
" feature (see the section entitled MenuCard "Phone Settings" starting on page 89). For further information on connecting a DECT headset, please contact the Aastra Sales Department. Loudspeaker and headphones: To activate an external loudspeaker or headphones, use the hands-free key . The - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 37
100 / Aastra 800 External as soon as the handset is lifted, the loudspeaker switched on or a headset activated. To activate/deac- tivate this function, use either a function key switched off. Note: If your recording equipment does not support the audio adapter's start/stop signal, you will have to - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 38
can have several internal telephone numbers on different call keys on the OpenPhone 63 and the OpenPhone 65. The external telephone number(s) at which you can be external telephone numbers are first stored in the OpenCom 100 / Aastra 800. The telephones can be reached selectively by means of call - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 39
Bell flashes LED flashes rapidly Bell flashes Short beep tone (only on the OpenPhone 65) LED on Arrow on LED flashes slowly Arrow flashes slowly LED on Handset a call-waiting queue especially for your telephone in the OpenCom 100 / Aastra 800 system. While you are making a call, new calls can be - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 40
Settings" starting on page 89). If block dialling is switched off, the telephone switches to hands-free mode or open-listening mode (OpenPhone 61) as soon as you enter a call number and dial it. Block Dialling and Headset Operation It is useful to activate the "block dialling" feature when using - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 41
you have questions concerning this function. With the OpenPhone 63 IP and OpenPhone 65 IP telephones no postdialling via DTMF is supported for ISDN or SIP lines. 2.1.6 Muting Pressing the muting key (only on the OpenPhone 63 and the OpenPhone 65) deactivates the microphone during a call, and the - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 42
Making Calls General Functions 2.1.9 Redialling Pressing the redial key displays a MenuCard containing the last ten numbers dialled (with the most recent entry at the top). If a telephone number is also stored in your system's telephone book/name directory, you will see the name as well. - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 43
Calling via the Handset To switch open listening on/off, press the hands-free key . To switch to hands-free mode (only on the OpenPhone 63 and the OpenPhone 65), press and hold down the hands-free key and replace the handset. Initiating a Hands-free Call Instead of lifting the handset, press - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 44
entitled MenuCard "Selection" in the Idle State. This is only necessary if LCR has been configured for you in the OpenCom 100 / Aastra 800. Consult your system administrator about this. Note: Baby call and external call forwarding are not automatically switched via preferred connections. In this - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 45
your number, the subscriber you have called is shown, for example, a service call number. The feature "CLIP no screening" must be enabled by the network connection. If the caller's number is listed in the OpenCom 100 / Aastra 800 telephone book, then this - local - entry is displayed in preference - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 46
up the call. The subscriber for whom you picked up the call must belong to a user group for which "Call removal" authorisation is activated, otherwise "Pickup selective" is not possible. 42 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 47
Making Calls General Functions Note: If the called subscriber is a member of a user group for which pick-up protection is active, "Pick-up" and "Pick-up selective" are not possible. Take: You accept a current call from a different terminal at your telephone and continue your call on your telephone - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 48
configures this code digit for all subscribers on the OpenCom 100 / Aastra 800 system and will tell you what value is currently valid. call key (hands-free mode - only on the OpenPhone 63 and the OpenPhone 65). Z Dial the external number. with Manual Trunk Line Seizure H Lift the handset (your call - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 49
call key is seized) and/or press the particular call key (hands-free mode - only on the OpenPhone 63 and the OpenPhone 65). Press the star key twice ... and dial the internal telephone number Z . with Manual Trunk Line Seizure H Lift the handset (your call key is seized) and/or press the particular - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 50
these routes in the OpenCom 100 / Aastra 800 and specifies how each route is seized. In order to manually seize a specific route for a call branches of a large company network. It is also possible to use a manually-entered routing code to record your call-charge data for private and business external - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 51
pressing the hands-free key . On the OpenPhone 61 you can only replace the handset. If were connected to the other subscriber via your headset. The time frame after which the busy external subscriber and save them in the OpenCom 100 / Aastra 800 for further analysis. Booking numbers are useful, - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 52
Calls made with booking numbers can be analysed with the OpenCom 100 / Aastra 800 OpenCount web application. Park call: Users can park one or subscriber is a member of an (additional) pickup group for which pickup protection (Prevent Pickup) is active, then you cannot pick up calls to that - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 53
a user group for which "Call removal" authorisation is activated, otherwise "Pickup selective" is not possible. (*: Not possible if there are already two callers" can be saved in your network operator's exchange (if this service is enabled). The function is also possible if the caller has already - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 54
: If a called subscriber is a member of a user group for which pickup protection is active, then you cannot selectively pick up calls to this subscriber's mode - only on the OpenPhone 63 and the OpenPhone 65). Call for a Virtual Number (Tele Secretary) In the OpenCom 100 / Aastra 800, numbers can be - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 55
call is being signalled (hands-free mode - only on the OpenPhone 63 and the OpenPhone 65). External Calls with Unknown Call Number When you receive an modes (e.g. in hands-free operation or when making calls with a headset), it can be useful to be able to accept subsequent calls automatically - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 56
your first call on hold and connects you to the new caller. /h Press the disconnect key to end the current call (only on the OpenPhone 63 the and OpenPhone 65) or replace the handset. Then press the call key of the held subscriber. (The LED and arrow symbol flash slowly.) G You are now - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 57
the section entitled MenuCard "Applications" on page 99). Note: For detailed information on the utilisation and operation of OpenVoice, please refer to the add-on guide "OpenVoice 200 - The Voicemail System in the OpenCom 100 / Aastra 800 Communications Systems". 53 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 58
in the Info line) and Z dial the internal or external telephone number (for manually-seized trunk calls with the trunk line seizure code digit, e.g. , see page the handset or pressing the dis- connect key (only on the OpenPhone 63 and the OpenPhone 65). / Then press the key of the call on hold - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 59
busy, h/ press the disconnect key or replace the handset (only on the Open- Phone 63 and the OpenPhone 65) and then press / the call key or enquiry key on which the subscriber with connection is established via the OpenCom 100 / Aastra 800 and occupies two call channels (ISDN user channels). 55 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 60
Subscriber on Hold. The con- ference is started. h/ End the conference by hanging up or pressing the disconnect key (on the OpenPhone 63 and the OpenPhone 65). Note: Interconnecting the two conference participants or removing one of them from the conference is only possible using the appropriate - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 61
on hold. Now you can toggle again. End your conversation with this participant by pressing the disconnect key (or by replacing the handset on the OpenPhone 61) and then press the call key of the participant on hold. 2.4.6 MenuCard "Conference" Press (but do not hold down) the MenuCard key , then - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 62
-free key or a call key . Your system administrator configures the baby call period from 0 to 20 seconds for all subscribers on the OpenCom 100 / Aastra 800, and will be able to tell you the current value. 2.5.3 Announcements (with and without Intercom) Announcements can only be made to system - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 63
making the announcement then hears the busy tone. You can also reject the announcement by pressing the disconnect key (only on the OpenPhone 63 and the OpenPhone 65) or a feature key on which you have programmed the Reject function. You can also reject an announcement call with Announcement - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 64
Routing (LCR) can be evaluated with call forwarding to external numbers, provided your system administrator has configured LCR and its application in the OpenCom 100 / Aastra 800 correspondingly. Ask your administrator for the configuration applicable to you. 60 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 65
Making Calls Special Calls/Functions Hunt group call numbers During system configuration, the system administrator can configure call forwarding destinations for hunt group call numbers. These destinations are called when all users of a hunt group are busy and/or when a call is not accepted by any - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 66
Making Calls Special Calls/Functions 2.5.6 Doorbell, Door Opener A doorbell is signalled to your call key and appears in the display. If there is an entry in the phone book for the call number, the doorbell name appears. ... opening the door while the handset is on hook H Lift the handset. To open - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 67
a call, you hear a call waiting tone. Proceed as described in the chapter Doorbell, Door Opener, section Signal During a Call starting on page 63. Door Call Forwarding You can forward calls signalled from the doorbell to another (internal or external) call number, a so-called "pharmacy line". This - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 68
mailbox). Your system administrator can configure the period in the OpenCom 100 / Aastra 800 from 30 to 300 seconds and will be able to tell you corresponding authorisation can delete your telephone book completely.) For instructions on managing the telephone book, refer to the section entitled MenuCard - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 69
Making Calls Making Calls from the Telephone Book 2.6.2 MenuCard "Phone book" Briefly press the ABC key (on the OpenPhone 63 and the OpenPhone 65). Enter the first letter of the entry you are looking for and use the arrow key to scroll through the list. H When you pick - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 70
Making Calls Making Calls from the Telephone Book 2.6.4 Add Phone Numbers to Telephone Book from Lists or during a Call You can add phone numbers saved in your caller list or your redial list to a telephone book (see MenuCard "Calls" starting on page 81 and Redialling starting on page 38). You - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 71
Making Calls Making Calls from the Telephone Book You can (automatically) suppress your own phone number if you dial the newly entered phone number from the telephone book. To do this, select the list item Suppress number and press the button. Save the entry. Add Phone Number to a Telephone - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 72
in the "Mounting and Commissioning" (with an Aastra 800: "Installing and Commissioning") user guide. For information on the display texts, please the handset or press the hands-free key (only on the OpenPhone 63 or the OpenPhone 65). You can make internal and external calls If you have programmed - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 73
. You can accept the call by H picking up the handset or pressing the trunk key or pressing the hands-free key (only on the OpenPhone 63 and the OpenPhone 65). With the trunk keys you can set your telephone to idle either by programming call protection, call diversion or a substitute. You can also - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 74
Team Functions Managing Calls in a Team another team member by pressing the appropriate team key on your telephone. You can put the accepted call through to the team member using the team key. You can change the call signalling mode via the trunk keys (see the section entitled MenuCard "Prog. team - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 75
Programming Functions (Features) starting on page 105. 3.2 Programming the Call Keys The call keys are configured in the Configurator on the OpenCom 100 / Aastra 800 Web console. For system telephones, you can configure the following: ■ the type of key (trunk key, team key, busy key or direct - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 76
busy key" on page 74) as well as most of the settings for supported features. If the configuration of a call key is changed in the Configurator, information on the configuration, refer to the online help of the OpenCom 100 / Aastra 800. 3.2.1 MenuCard "Prog. call key" (Trunk Key) Press and hold - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 77
Team Functions Programming the Call Keys Calls from direct-call keys to your telephone are signalled acoustically even if you have programmed a substitute (unless you have programmed call protection for this trunk key). 4ƒCall signalling: Determine whether call signalling to this key is to be - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 78
Team Functions Programming the Call Keys 3.2.2 MenuCard "Prog. team key" Press and hold down the team key for a moment, then select ... 1ƒModify text: The text currently assigned to the key is shown on the display of your telephone. To change the text, press . Delete the existing text with - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 79
Team Functions Programming the Call Keys 3.2.4 Direct-call Key When a direct-call key is held down, no MenuCard is displayed. A direct-call key is configured exclusively via the Configurator of the OpenCom 100 / Aastra 800 Web console. 75 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 80
external tel. no.) Z (internal tel. no.) You can call the OpenCom 100 / Aastra 800 from an external telephone, from your home for example, and then dial an external The cost of the call is then billed to the OpenCom 100 / Aastra 800 line. This way you can take advantage of different tariff zones, - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 81
Deleting the Function Z (reserved tel. no.) Z (system PIN) Z (your internal tel. no.) Using the telephone number reserved in the OpenCom 100 / Aastra 800 for remote control, you can configure or delete call forwarding "Immediate" for your own telephone number from a remote location. This remotely - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 82
. Note: For detailed information on the utilisation and operation of OpenVoice, please refer to the add-on guide "OpenVoice - The Voicemail System in the OpenCom 100 / Aastra 800 Communications Systems". 4.4 Setting up an Internet Connection from Remote Z (reserved tel. no.) Z (system PIN) If the - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 83
telephones in your system. The code digits can also be used on your system telephone and are described in the "OpenCom 100 / Aastra 800 - Operation on Standard Terminals User Guide" (this is supplied with the system). You can view the up-to-date online summary via the Codes item in the System - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 84
Features and MenuCards Main Menu 5.2 Main Menu 5.2.1 MenuCard "Main menu" This MenuCard contains all available features. Some of the menu items can be found in other MenuCards as well. For example, incoming e-mails are located under Messages in the main menu and can also be called up by way of - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 85
Features and MenuCards Main Menu 9ƒApplications: This menu group contains all functions offered by your system telephone in conjunction with additional programme packages of your communication system. If your system administrator has set up, e. g. a voicebox with the OpenVoice additional programme - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 86
Features and MenuCards Main Menu numbers have been made, they are grouped together into a single entry. The system administrator can, however, during system configuration, determine that any calls with unknown call numbers will not be included on your call list. Note: If your internal call number - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 87
for the last call as well as the total charges. 3 Remote charges: You can read out the charges of other users of the OpenCom 100 / Aastra 800. To do so enter the internal number of the other user. Alternatively, you can also choose an entry from your telephone book. Note: This - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 88
Busy to specify the type of forwarding and press . Then key in the Dest. of the call forwarding (please refer to the chapter entitled Manual or Automatic Trunk Line Seizure starting on page 44). Duration: When programming call forwarding after time, enter the time in seconds after which a call - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 89
can in addition enter a Text to label the key. The label is displayed for informational purposes in the Configurator of the OpenCom 100 / Aastra 800, for example. You activate call forwarding with On. Active call for- warding (Immediately, Afterƒdelay, Busy) is indicated by a "+" sign. This is - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 90
select the door bell whose calls are to be diverted. Then key in the Dest. of the call forwarding (please refer to the chapter entitled Manual or Automatic Trunk Line Seizure starting on page 44). You can activate the forwarding function with On, and deactivate it with Off.How many door - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 91
. Messages can also be sent to system terminals from the OpenCTI 50Web application. You will find more information on this in the OpenCom 100 / Aastra 800 online help. 2ƒE-Mail: You see the list of incoming e-mails (sender). Select an entry. The "Subject" text of the e-mail then appears (this - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 92
Features and MenuCards Main Menu The OpenCom 100 / Aastra 800 can be configured to notify you when you receive an e-mail. When an e-mail is received, an additional window displays the sender for a period - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 93
Features and MenuCards Main Menu 5.2.5 MenuCard "Phone Settings" Select 4ƒPhone settings, followed by ... 1ƒVolume: Select 1ƒLoudspeaker or 2ƒHandset. You can change the default volume by using the key or entering a digit from to . 2 Ring tone: You can configure the ring tones for incoming - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 94
Features and MenuCards Main Menu Note: When configuring pickup groups in the Configurator of the OpenCom 100 / Aastra 800, your system administrator can also determine whether calls for the members in your pick-up group are indicated on your display as well. 5ƒEn- - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 95
Features and MenuCards Main Menu 5.2.6 MenuCard "Protection" Select 5ƒProtection, followed by ... 1ƒCall prot. phone: This switches call signalling on your telephone for all calls or for internal only/for external calls only On/Off (with the exception of VIP and hunt group calls). When there - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 96
Features and MenuCards Main Menu system administrator and prevents unauthorised persons from accessing, reading or making changes in the telephone's menus and lists. Dialling rights may also be restricted. Emergency numbers can be stored in a special list assigned to your user group which can - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 97
telephone in your pick-up group. If the called subscriber is a member of a user group for which pickup protection is active, then you cannot pick up calls to this subscriber's number. ■ 2ƒPickup select...: You can answer a call for any other telephone. To do this, enter the telephone number of - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 98
a booking number to record the call data from a telephone call with an external subscriber and save this data for further analysis in OpenCom 100 / Aastra 800. Booking numbers can be useful for an office wanting to, for example, calculate the costs (fees accruing and time spent) of conversations - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 99
, presses the headset key), the saved destination call number will be dialled automatically. This programmed number remains saved for 30 seconds. After 30 seconds, the dialout will be deactivated automatically. To manually deactivate the dialout beforehand, use the Off option. Tip: The destination - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 100
in the exchange of the network operator (if the service is available). The function is also possible if the function to a function-key then your OpenPhone 61 will provide a disconnect-key ( to the Internet established via the OpenCom 100 / Aastra 800. First you program the ISPƒconnection function - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 101
Features and MenuCards Main Menu 6ƒSwitch. auth. (Switch authorisation): You switch another terminal to a user group defined by the system administrator. Switching the user group means different authorisations, e. g. international dialling authorisation. The switch only applies to the next call - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 102
company telephone books can be found in the user guide entitled "Mounting and Commissioning" (with an Aastra 800: "Installing and Commissioning") in the chapter entitled "Multi-company Variants" and in the online help to the OpenCom 100 / Aastra 800. For each of your personal entries (i.e. per Name - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 103
Features and MenuCards Main Menu For each telephone number in a telephone book entry, you can specify whether your own telephone number should be automatically suppressed whenever you dial these numbers (from the telephone book). Select Suppress number and confirm this with . In the MenuCard - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 104
See the "OpenHotel - Communications System OpenCom 100 / Aastra 800 for Hoteliers" user guide for further information. 3ƒServer menu: Your communication system remains active until one of the available time groups is set manually. The system administrator can configure up to ten time groups. The - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 105
Features and MenuCards Main Menu Note: A "MSN" forward will always - independent of the currently active time group - remain in effect. 2ƒDate/Time: The date and time are taken over from the exchange on the first external outgoing call. If this information is not transmitted by your network - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 106
Features and MenuCards Shortcut Menus 5.3 Shortcut Menus 5.3.1 MenuCard "Info" This MenuCard is used to quickly locate messages that have arrived or been saved. The same menu items can also be found in the main menu. The LED flashes slowly to indicate that there are entries in the Info list. - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 107
Features and MenuCards Programming Keys Restricted dial: Your telephone lock was activated. To unlock your tele- phone, press , enter your user PIN and confirm this with . See Mainƒmenu, menu group Protection. Hunt group: Hunt group numbers are configured for your telephone. You can activate - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 108
of external telephone numbers, you enter the number directly if external line seizure is automatic; if, on the other hand, external line seizure is manual, you must first key in the external line seizure code digit (the presetting is ). ■ In the case of internal telephone numbers, you enter the - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 109
Features and MenuCards Programming Keys Changing Destination Key To change or delete a destination key, long press the key, then ... Text: / Dest.: Overwrite the programmed name / call number. Confirm each entry by pressing the key. Select the Save menu item. Then press the key. The - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 110
Features and MenuCards Programming Keys Example 2 "Call-waiting protection" If you have configured "Call-waiting protection" on a function key, the LED lights up if call-waiting protection is activated for all the call keys on your telephone. If you deactivate call-waiting protection for a single - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 111
Features and MenuCards Programming Keys 5.4.3 Stacking or Linking Functions You can save not only one but multiple functions to a key. For the saving of multiple functions to a key the following possibilities are available: ■ Stack: The functions stored in a stack are displayed on a system - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 112
Features and MenuCards Programming Keys ■ The MenuCard "Stack" or "Link features" is redisplayed after you have pro- grammed the menu entries (Dest. or Features), and list the new entry. As described you can now add a further entry. If all memory locations are occupied you will hear a negative - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 113
not be indicated on the busy key. The feature key can only be configured and labelled in the Configurator of the communications system OpenCom 100 / Aastra 800 (in the Telephony: Devices: System phones menu). 109 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 114
of Conformity The OpenPhone 61, OpenPhone 63 and the OpenPhone 65 (with add-on keypad extensions) conform to the requirements set down in the EU directive 99/5/EC. The declarations of conformity can be viewed at the Aastra Web site at http://www.aastra.de or http://www.aastra.com. 6.3 Notes on - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 115
Appendix Notes on Disposal The product is labelled with the symbol illustrated. If you wish to dispose of this product, this symbol obliges you to do so separately from unsorted domestic waste. Suitable facilities have been set up for the return of waste electrical and electronic equipment. Waste - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 116
supplementary program packages have been installed **** only on the OpenPhone 61 ***** only with an OpenCom X320 communications system Call 7 Transmit number * 8 LCR off * 9 Booking number 0 Remote dialling Not available 63 1 Callback * 2 VIP call.. 64 Call 1 Toggle * 2 Transfer * 3 Conference - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 117
Index Index A a/b adapter 14 ABC key 18 AC adapter plug 8 Adapter 13 Add-on adapter 90 Announcement 42, 43, 93 Announcement protection 73, 91 Appointment call 57 Appointments 88 Arrow keys 18 Automatic dialling Switching on/off 90 Using 36 Availability 92 B Baby call 58 Block dialling (see En-bloc - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 118
90 Door opener 43, 49, 53, 56, 57, 62, 94 Doorbell 62, 63 DTMF 37 Duration display 37 E E-mail 87 En-bloc dialling Switching on/off 90 keys 105 H Hands-free mode 39 Hands-free/open-listening key 19 Headset Block Dialling and Headset Operation 36 Hold 49 Hold call 96 Hotel 100 Hunt group 83 I - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 119
Routing (LCR) Switching off 43, 94 Line seizure Automatic 44 Manual 44 List items Selecting 25 Lists Deleting 27 M Main menu 43 Note 43, 49, 94 O OK key 18 Open listening 39 P Parking calls 48, 56, 96 Pharmacy line 63 Pick-up 42, 48, 93 Message 89 Selective 42, 49, 93 PIN (see user PIN) 92 PIN - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 120
94 Remote-controlled dialling 76 Remote-programmable call forwarding 77 Repairs 8 Restricted dialling 103 Ring tone 73, 74 Message 89 S Safety instructions 8 Server menu 100 Setting windows 26 Short message 87 Speed dialling 65 Status key 108 Substitution 72 Switch authorisation 97 T Take 43 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 121
Index Notes 117 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 122
Index Notes 118 - Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 123
- Aastra OpenPhone 61 | User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 124
www.aastra.com As of 20.04.2010 Subject to changes
OpenPhone 61, 63, 65
on the OpenCom 100 and Aastra 800
Communications Systems
User Guide