Aastra OpenPhone 61 User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 74
Enquiry, Toggling and Transferring
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Team Functions Managing Calls in a Team another team member by pressing the appropriate team key on your telephone. You can put the accepted call through to the team member using the team key. You can change the call signalling mode via the trunk keys (see the section entitled MenuCard "Prog. team key" starting on page 74). Using Busy Keys When a call comes in for a team member, the LED for the programmed busy key flashes. You accept the call by pressing the busy key. As opposed to the team key, the call here is taken on your own trunk key, so that the called telephone number remains free. You can forward the accepted call to the team member (refer to section Transferring on page 71). Using Direct-call Keys Via direct-call keys you can only make calls to team and trunk keys pro- grammed with the same telephone number. No calls are signalled to direct-call keys. 3.1.3 Enquiry, Toggling and Transferring For information on how to use these functions, please also refer to the chapter entitled Enquiry, Toggling, Transfer and Conference starting on page 54. Within a team you can put a call on hold for enquiries or transfers. Calls on hold are indicated by the LED flashing slowly on your telephone. While the call is on hold you can make an enquiry call to another member in the team and transfer the call. The following is a brief description of all call keys (trunk key, team key, busy key and direct-call key). Enquiry Calls Press the call key of the team member with whom you want to consult. The original call is put on hold. Toggling To toggle (i.e. switch back and forth between the two subscribers in the call), press the key of the held subscriber. 70