Aastra OpenPhone 61 User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 58

Transferring an Internal/External Call to an

Page 58 highlights

Making Calls Enquiry, Toggling, Transfer and Conference 2.4 Enquiry, Toggling, Transfer and Conference 2.4.1 Enquiry/Toggling by means of the R-Key or Another Call Key During a call, press the R-key (display in the Info line) and Z dial the internal or external telephone number (for manually-seized trunk calls with the trunk line seizure code digit, e.g. , see page 44), or press another call key to place an enquiry call with a team member. The original call is put on hold while you are consulting with the third subscriber. To toggle (i.e. switch backwards and forwards between the two subscribers), press the key of the held subscriber (the LED and arrow symbol on this key flash slowly). h/ End enquiry/toggling by replacing the handset or pressing the dis- connect key (only on the OpenPhone 63 and the OpenPhone 65). / Then press the key of the call on hold. G You are now reconnected to the subscriber who had been held. 2.4.2 Transferring an Internal/External Call to an Internal Subscriber You have dialled an internal enquiry call (see the section entitled Enquiry/Toggling by means of the R-Key or Another Call Key on page 54). When the subscriber answers, G h inform them of the call transfer and hang up. If the subscriber does not answer, h hang up; the internal subscriber is called. 54

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Making Calls
Enquiry, Toggling, Transfer and Conference
54
2.4
Enquiry, Toggling, Transfer and Conference
2.4.1
Enquiry/Toggling by means of the R-Key or
Another Call Key
During a call, press the R-key (display in the Info line) and
Z
dial the
internal or external telephone number (for manually-seized trunk calls with the
trunk line seizure code digit, e.g.
, see page 44),
or
press another call key to place an enquiry call with a team member.
The original call is put on hold while you are consulting with the third subscriber.
To toggle (i.e. switch backwards and forwards between the two subscribers),
press the key of the held subscriber (the LED and arrow symbol on this key flash
slowly).
h
/
End enquiry/toggling by replacing the handset or pressing the dis-
connect key (only on the OpenPhone 63 and the OpenPhone 65).
/
Then press the key of the call on hold.
G
You are now reconnected to the subscriber who had been held.
2.4.2
Transferring an Internal/External Call to an
Internal Subscriber
You have dialled an internal enquiry call (see the section entitled
Enquiry/Toggling
by means of the R-Key or Another Call Key
on page 54). When the subscriber
answers,
Gh
inform them of the call transfer and hang up.
If the subscriber does not answer,
h
hang up; the internal subscriber is called.