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Aastra OpenPhone 61 User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 52

Main°menu, Park°call, Pick-up

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Making Calls Making External/Internal Calls entered after the routing code and before the actual destination number. In this case it is not possible to enter the booking number during the call. ■ You can also program the function "Enter booking number" to a function key (see also Programming Functions (Features) starting on page 105). Via this function key you can then enter the booking number during the conversation. To program, select the Connections: 2ƒDial: 9ƒBooking number entry from the Main menu.You can define a booking number that will be saved to the function key. If you do not define a booking number, then you can - after pressing the function key - enter any booking number. Ask your system administrator how long a booking number can be (this depends on the system configuration) and which booking numbers possibly already exist. ■ Calls made with booking numbers can be analysed with the OpenCom 100 / Aastra 800 OpenCount web application. Park call: Users can park one or more callers to make other calls or put down the receiver and engage in other activities. (This is fundamentally different from the "Hold Connection" function; with this function the connection with the caller is terminated as soon as the called subscriber puts down the receiver). Parked calls are recorded in a list on the system terminal. The system offers the next available parking spot (0-9, * or #). Users can accept the calls from the list in whichever order they wish, enabling them to unpark specific calls as required. Until his call is unparked, the caller will hear music on hold, provided music on hold has been configured. If the user does not unpark the caller after a certain amount of time, he will receive an automatic recall if the receiver has been replaced (the display shows information on the recall). This automatically unparks the caller. If, however, the user is still making another call and has not hung up, the caller will hear the busy tone and will be "unparked". Authorisation for parking connections and the period of time after which there is a recall is defined by the administrator during the configuration of the system. Pick-up*: Accepts a call for another telephone in your pick-up group. Your first call is put on hold. (*: Not possible if there are already two active calls.) Note: If a called subscriber is a member of an (additional) pickup group for which pickup protection (Prevent Pickup) is active, then you cannot pick up calls to that subscriber's number. 48

Section	Page
OpenPhone 61, 63, 65	1
on the OpenCom 100 and Aastra 800 Communications Systems	1
Contents	5
1. System Telephones on the OpenCom 100 / Aastra 800	11
1.1 Using Your Telephone	12
1.1.1 Safety Precautions	12
1.1.2 Installation Site	12
1.1.3 Cleaning	13
1.1.4 Adjusting the Inclination	13
1.1.5 Wall Mounting	13
1.1.6 Labelling the Keys	14
1.2 Add-ons	15
1.2.1 Upn Adapter	17
1.2.2 a/b Adapter	18
1.2.3 Audio Adapter	19
1.3 Key Assignments	20
1.3.1 Dial Keypad with ABC Assignment	20
1.3.2 Call Key 1 of the Telephone	20
1.3.3 Call Keys with Other Telephone Numbers	21
1.3.4 MenuCard Key	21
1.3.5 Info Key	22
1.3.6 ABC Key	22
1.3.7 Arrow Keys	22
1.3.8 OK Key	22
1.3.9 Redial Key	23
1.3.10 Enquiry Key	23
1.3.11 Hands-Free/Open-Listening Key	23
1.3.12 Disconnect Key	23
1.3.13 Muting Key	23
1.3.14 C Key	23
1.3.15 Plus/Minus Key	23
1.3.16 ESC Key	24
1.3.17 Programmable Keys with LED Display	24
1.4 Display and MenuCards	26
1.4.1 Changing the Language	26
1.4.2 Info Line(s)	26
1.4.3 Key Lines	27
1.4.4 MenuCard Display	28
1.4.5 Invoking MenuCards and Selecting Items from the List	29
1.4.6 Setting Windows and their Characteristics	30
1.4.7 Toggling	31
1.4.8 Entering/Deleting Digits	31
1.4.9 Deleting Lists	31
1.4.10 Entering Text	32
1.4.11 Automatic Exit	33
1.5 The Keypad Module on the OpenPhone 65	34
1.5.1 Selecting the Function Level	35
1.5.2 Operating the Keypad Module Keys	35
1.6 External Audio Devices	35
1.6.1 Configuring Audio Devices	35
1.6.2 Using the Audio Devices	36
2. Making Calls	38
2.1 General Functions	38
2.1.1 Internal and External Telephone Numbers	38
2.1.2 Signalling on the Call Keys	39
2.1.3 Calls in the Call-waiting Queue	39
2.1.4 Block Dialling/Automatic Dialling	40
2.1.5 DTMF Postdial/VF Signalling	41
2.1.6 Muting	41
2.1.7 Call-charge Display, Duration Display	41
2.1.8 Adjusting the Volume with the Plus/Minus Key	41
2.1.9 Redialling	42
2.1.10 Hands-free, Open-listening Mode	43
2.1.11 Blocked/Unblocked Telephone Numbers	43
2.1.12 Telephone Lock	43
2.1.13 Keypad Dialling	44
2.1.14 Least Cost Routing (LCR)	44
2.1.15 Transmission of Call Numbers	45
2.1.16 MenuCards Before and During a Call	46
2.1.17 MenuCard “Selection” in the Idle State	46
2.2 Making External/Internal Calls	48
2.2.1 Manual or Automatic Trunk Line Seizure	48
2.2.2 Making an External Call	48
2.2.3 Making an Internal Call	49
2.2.4 Using Destination Keys to Make Calls	49
2.2.5 Using Routes to Make Calls	49
2.2.6 Busy Display for Bundles and Routes on the System Telephone	50
2.2.7 Ending Calls	51
2.2.8 MenuCard “Conversation”	51
2.2.9 MenuCard “Busy”	53
2.3 Accepting Calls	54
2.3.1 By Lifting the Handset or Pressing a Key	54
2.3.2 Automatic Call Connection	55
2.3.3 During Another Call	55
2.3.4 MenuCard “Call waiting”	56
2.3.5 MenuCard “Call”	57
2.3.6 Voicebox Queries	57
2.4 Enquiry, Toggling, Transfer and Conference	58
2.4.1 Enquiry/Toggling by means of the R-Key or Another Call Key	58
2.4.2 Transferring an Internal/External Call to an Internal Subscriber	58
2.4.3 Transferring an External Call to an External Subscriber	59
2.4.4 MenuCard “Subscr (Subscriber) on hold”	60
2.4.5 Internal/External Three-Party Conference	60
2.4.6 MenuCard “Conference”	61
2.5 Special Calls/Functions	61
2.5.1 Accepting an Appointment Call	61
2.5.2 Baby Call	62
2.5.3 Announcements (with and without Intercom)	62
2.5.4 Answering a Callback	64
2.5.5 Forwarding Calls	64
2.5.6 Doorbell, Door Opener	66
2.5.7 Entrance Intercom Calls	67
2.6 Making Calls from the Telephone Book	68
2.6.1 The Telephone Book	68
2.6.2 MenuCard “Phone book”	69
2.6.3 Speed Dialling	69
2.6.4 Add Phone Numbers to Telephone Book from Lists or during a Call	70
3. Team Functions	72
3.1 Managing Calls in a Team	72
3.1.1 Making External/Internal Calls	72
3.1.2 Accepting Calls	73
3.1.3 Enquiry, Toggling and Transferring	74
3.2 Programming the Call Keys	75
3.2.1 MenuCard “Prog. call key” (Trunk Key)	76
3.2.2 MenuCard “Prog. team key”	78
3.2.3 MenuCard “Prog. busy key”	78
3.2.4 Direct-call Key	79
4. Remote-controlled Functions	80
4.1 Remote-controlled Dialling (Call Through)	80
4.2 Remote-programmable Call Forwarding	81
4.3 Remote-programmable Voicebox Configuration and Query	81
4.4 Setting up an Internet Connection from Remote	82
5. Features and MenuCards	83
5.1 How to Set Features	83
5.1.1 Using MenuCards	83
5.1.2 Using Programmed Keys	83
5.1.3 Using the Star and Hash Keys	83
5.2 Main Menu	84
5.2.1 MenuCard “Main menu”	84
5.2.2 MenuCard “Calls”	85
5.2.3 MenuCard “Call Forwarding”	88
5.2.4 MenuCard “Messages”	91
5.2.5 MenuCard “Phone Settings”	93
5.2.6 MenuCard “Protection”	95
5.2.7 MenuCard “Connections”	97
5.2.8 MenuCard “Phone Book”	101
5.2.9 MenuCard “Applications”	103
5.2.10 MenuCard “Central Settings”	104
5.3 Shortcut Menus	106
5.3.1 MenuCard “Info”	106
5.3.2 MenuCard “Active Features”	106
5.3.3 MenuCard “Prog. call key”	107
5.3.4 MenuCard “Prog. team key”	107
5.3.5 MenuCard “Prog. busy key”	107
5.4 Programming Keys	107
5.4.1 Programming Call Numbers (Destinations)	108
5.4.2 Programming Functions (Features)	109
5.4.3 Stacking or Linking Functions	111
5.4.4 Status Key	112
5.4.5 Feature Key “Device Busy”	113
6. Appendix	114
6.1 CE Symbol	114
6.2 Declaration of Conformity	114
6.3 Notes on Disposal	114
6.4 MenuCards in the Idle State	116

Match case Limit results 1 per page

Making Calls

Making External/Internal Calls

entered after the routing code and before the actual destination number. In

this case it is not possible to enter the booking number during the call.

■

You can also program the function “Enter booking number” to a function key

(see also

Programming Functions (Features)

starting on page 105). Via this

function key you can then enter the booking number during the conversation.

To program, select the

Connections:°2ƒDial:°9ƒBooking°number

entry from the

Main°menu

.You can define a booking number that will be

saved to the function key. If you do not define a booking number, then you

can – after pressing the function key – enter any booking number. Ask your

system administrator how long a booking number can be (this depends on the

system configuration) and which booking numbers possibly already exist.

■

Calls made with booking numbers can be analysed with the OpenCom 100 /

Aastra 800

OpenCount

web application.

Park°call

: Users can park one or more callers to make other calls or put down

the receiver and engage in other activities. (This is fundamentally different from

the “Hold Connection” function; with this function the connection with the caller

is terminated as soon as the called subscriber puts down the receiver). Parked calls

are recorded in a list on the system terminal. The system offers the next available

parking spot (0-9, * or #). Users can accept the calls from the list in whichever order

they wish, enabling them to unpark specific calls as required. Until his call is

unparked, the caller will hear music on hold, provided music on hold has been

configured. If the user does not unpark the caller after a certain amount of time, he

will receive an automatic recall if the receiver has been replaced (the display shows

information on the recall). This automatically unparks the caller. If, however, the

user is still making another call and has not hung up, the caller will hear the busy

tone and will be “unparked”.

Authorisation for parking connections and the period of time after which there is a

recall is defined by the administrator during the configuration of the system.

Pick-up

*: Accepts a call for another telephone in your pick-up group. Your first

call is put on hold.

(*: Not possible if there are already two active calls.)

Note:

If a called subscriber is a member of an (additional)

pickup group for which pickup protection (

Prevent Pickup

)

is active, then you cannot pick up calls to that subscriber’s

number.