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Aastra OpenPhone 61 User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 75

Programming the Call Keys

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Team Functions Programming the Call Keys Transferring G h Announce the call transfer to the other team member and put the handset on the hook. The call on hold is now transferred to the other team member. Holding and Transferring Calls with a Function Key Using the "Hold" function, team members can accept a call that has been parked by another team member. To use the "Hold" function, it must be programmed to an unused feature key on the team members' telephones. G You are speaking via a call key, e.g. the trunk key with the telephone number "11". h Press the "Hold" function key to put the call on hold. Put the handset on the hook. On the team telephones with the call number 11 programmed on a trunk key or a team key, the LED for the programmed key flashes. The display indicates that a call for the call number 11 is put on hold (is parked). G Accepting Calls with a Team Key: Another team member picks up the handset and presses the team key to which the telephone number "11" has been assigned. Accepting Calls with a Trunk Key: Another team member presses the trunk key to which the telephone number "11" has been assigned. For information on how to program the function keys, please refer to the chapter entitled Programming Functions (Features) starting on page 105. 3.2 Programming the Call Keys The call keys are configured in the Configurator on the OpenCom 100 / Aastra 800 Web console. For system telephones, you can configure the following: ■ the type of key (trunk key, team key, busy key or direct-call key), ■ the telephone number and the text currently assigned to the key, ■ the call-signalling mode for this key. 71

Section	Page
OpenPhone 61, 63, 65	1
on the OpenCom 100 and Aastra 800 Communications Systems	1
Contents	5
1. System Telephones on the OpenCom 100 / Aastra 800	11
1.1 Using Your Telephone	12
1.1.1 Safety Precautions	12
1.1.2 Installation Site	12
1.1.3 Cleaning	13
1.1.4 Adjusting the Inclination	13
1.1.5 Wall Mounting	13
1.1.6 Labelling the Keys	14
1.2 Add-ons	15
1.2.1 Upn Adapter	17
1.2.2 a/b Adapter	18
1.2.3 Audio Adapter	19
1.3 Key Assignments	20
1.3.1 Dial Keypad with ABC Assignment	20
1.3.2 Call Key 1 of the Telephone	20
1.3.3 Call Keys with Other Telephone Numbers	21
1.3.4 MenuCard Key	21
1.3.5 Info Key	22
1.3.6 ABC Key	22
1.3.7 Arrow Keys	22
1.3.8 OK Key	22
1.3.9 Redial Key	23
1.3.10 Enquiry Key	23
1.3.11 Hands-Free/Open-Listening Key	23
1.3.12 Disconnect Key	23
1.3.13 Muting Key	23
1.3.14 C Key	23
1.3.15 Plus/Minus Key	23
1.3.16 ESC Key	24
1.3.17 Programmable Keys with LED Display	24
1.4 Display and MenuCards	26
1.4.1 Changing the Language	26
1.4.2 Info Line(s)	26
1.4.3 Key Lines	27
1.4.4 MenuCard Display	28
1.4.5 Invoking MenuCards and Selecting Items from the List	29
1.4.6 Setting Windows and their Characteristics	30
1.4.7 Toggling	31
1.4.8 Entering/Deleting Digits	31
1.4.9 Deleting Lists	31
1.4.10 Entering Text	32
1.4.11 Automatic Exit	33
1.5 The Keypad Module on the OpenPhone 65	34
1.5.1 Selecting the Function Level	35
1.5.2 Operating the Keypad Module Keys	35
1.6 External Audio Devices	35
1.6.1 Configuring Audio Devices	35
1.6.2 Using the Audio Devices	36
2. Making Calls	38
2.1 General Functions	38
2.1.1 Internal and External Telephone Numbers	38
2.1.2 Signalling on the Call Keys	39
2.1.3 Calls in the Call-waiting Queue	39
2.1.4 Block Dialling/Automatic Dialling	40
2.1.5 DTMF Postdial/VF Signalling	41
2.1.6 Muting	41
2.1.7 Call-charge Display, Duration Display	41
2.1.8 Adjusting the Volume with the Plus/Minus Key	41
2.1.9 Redialling	42
2.1.10 Hands-free, Open-listening Mode	43
2.1.11 Blocked/Unblocked Telephone Numbers	43
2.1.12 Telephone Lock	43
2.1.13 Keypad Dialling	44
2.1.14 Least Cost Routing (LCR)	44
2.1.15 Transmission of Call Numbers	45
2.1.16 MenuCards Before and During a Call	46
2.1.17 MenuCard “Selection” in the Idle State	46
2.2 Making External/Internal Calls	48
2.2.1 Manual or Automatic Trunk Line Seizure	48
2.2.2 Making an External Call	48
2.2.3 Making an Internal Call	49
2.2.4 Using Destination Keys to Make Calls	49
2.2.5 Using Routes to Make Calls	49
2.2.6 Busy Display for Bundles and Routes on the System Telephone	50
2.2.7 Ending Calls	51
2.2.8 MenuCard “Conversation”	51
2.2.9 MenuCard “Busy”	53
2.3 Accepting Calls	54
2.3.1 By Lifting the Handset or Pressing a Key	54
2.3.2 Automatic Call Connection	55
2.3.3 During Another Call	55
2.3.4 MenuCard “Call waiting”	56
2.3.5 MenuCard “Call”	57
2.3.6 Voicebox Queries	57
2.4 Enquiry, Toggling, Transfer and Conference	58
2.4.1 Enquiry/Toggling by means of the R-Key or Another Call Key	58
2.4.2 Transferring an Internal/External Call to an Internal Subscriber	58
2.4.3 Transferring an External Call to an External Subscriber	59
2.4.4 MenuCard “Subscr (Subscriber) on hold”	60
2.4.5 Internal/External Three-Party Conference	60
2.4.6 MenuCard “Conference”	61
2.5 Special Calls/Functions	61
2.5.1 Accepting an Appointment Call	61
2.5.2 Baby Call	62
2.5.3 Announcements (with and without Intercom)	62
2.5.4 Answering a Callback	64
2.5.5 Forwarding Calls	64
2.5.6 Doorbell, Door Opener	66
2.5.7 Entrance Intercom Calls	67
2.6 Making Calls from the Telephone Book	68
2.6.1 The Telephone Book	68
2.6.2 MenuCard “Phone book”	69
2.6.3 Speed Dialling	69
2.6.4 Add Phone Numbers to Telephone Book from Lists or during a Call	70
3. Team Functions	72
3.1 Managing Calls in a Team	72
3.1.1 Making External/Internal Calls	72
3.1.2 Accepting Calls	73
3.1.3 Enquiry, Toggling and Transferring	74
3.2 Programming the Call Keys	75
3.2.1 MenuCard “Prog. call key” (Trunk Key)	76
3.2.2 MenuCard “Prog. team key”	78
3.2.3 MenuCard “Prog. busy key”	78
3.2.4 Direct-call Key	79
4. Remote-controlled Functions	80
4.1 Remote-controlled Dialling (Call Through)	80
4.2 Remote-programmable Call Forwarding	81
4.3 Remote-programmable Voicebox Configuration and Query	81
4.4 Setting up an Internet Connection from Remote	82
5. Features and MenuCards	83
5.1 How to Set Features	83
5.1.1 Using MenuCards	83
5.1.2 Using Programmed Keys	83
5.1.3 Using the Star and Hash Keys	83
5.2 Main Menu	84
5.2.1 MenuCard “Main menu”	84
5.2.2 MenuCard “Calls”	85
5.2.3 MenuCard “Call Forwarding”	88
5.2.4 MenuCard “Messages”	91
5.2.5 MenuCard “Phone Settings”	93
5.2.6 MenuCard “Protection”	95
5.2.7 MenuCard “Connections”	97
5.2.8 MenuCard “Phone Book”	101
5.2.9 MenuCard “Applications”	103
5.2.10 MenuCard “Central Settings”	104
5.3 Shortcut Menus	106
5.3.1 MenuCard “Info”	106
5.3.2 MenuCard “Active Features”	106
5.3.3 MenuCard “Prog. call key”	107
5.3.4 MenuCard “Prog. team key”	107
5.3.5 MenuCard “Prog. busy key”	107
5.4 Programming Keys	107
5.4.1 Programming Call Numbers (Destinations)	108
5.4.2 Programming Functions (Features)	109
5.4.3 Stacking or Linking Functions	111
5.4.4 Status Key	112
5.4.5 Feature Key “Device Busy”	113
6. Appendix	114
6.1 CE Symbol	114
6.2 Declaration of Conformity	114
6.3 Notes on Disposal	114
6.4 MenuCards in the Idle State	116