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Aastra OpenPhone 61 User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 39

Signalling on the Call Keys, Calls in the Call-waiting Queue

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Making Calls General Functions 2.1.2 Signalling on the Call Keys "Call key" is the general term for all keys of your telephone which you use to make calls and are called. These are feature keys or call keys with team functions (team keys, busy keys or direct call keys). The LEDs and symbols on the call keys indicate the following states: First call Further call Further call, call-waiting queue is full Key seized Call held Team member's key seized LED flashes Bell flashes LED flashes rapidly Bell flashes Short beep tone (only on the OpenPhone 65) LED on Arrow on LED flashes slowly Arrow flashes slowly LED on Handset on and display of team key text 2.1.3 Calls in the Call-waiting Queue The system administrator can configure and activate a call-waiting queue especially for your telephone in the OpenCom 100 / Aastra 800 system. While you are making a call, new calls can be queued. These callers first hear an announcement (if the system administrator has preset an announcement) and then the ring tone. The number of calls permitted in the call-waiting queue is set by the system administrator during system configuration, 5 calls for example. When this number is reached, further callers hear the busy tone. The calls in the queue are put through in order of priority (baby calls, door calls, VIP calls, other internal and external calls), irrespective of the order in which they came in. Calls that have been in the queue for too long are removed, and the callers then hear the busy tone. The period of time until an external call is released is set by the network operator. In Germany this is usually two minutes and in other European countries usually three minutes. 35

Section	Page
OpenPhone 61, 63, 65	1
on the OpenCom 100 and Aastra 800 Communications Systems	1
Contents	5
1. System Telephones on the OpenCom 100 / Aastra 800	11
1.1 Using Your Telephone	12
1.1.1 Safety Precautions	12
1.1.2 Installation Site	12
1.1.3 Cleaning	13
1.1.4 Adjusting the Inclination	13
1.1.5 Wall Mounting	13
1.1.6 Labelling the Keys	14
1.2 Add-ons	15
1.2.1 Upn Adapter	17
1.2.2 a/b Adapter	18
1.2.3 Audio Adapter	19
1.3 Key Assignments	20
1.3.1 Dial Keypad with ABC Assignment	20
1.3.2 Call Key 1 of the Telephone	20
1.3.3 Call Keys with Other Telephone Numbers	21
1.3.4 MenuCard Key	21
1.3.5 Info Key	22
1.3.6 ABC Key	22
1.3.7 Arrow Keys	22
1.3.8 OK Key	22
1.3.9 Redial Key	23
1.3.10 Enquiry Key	23
1.3.11 Hands-Free/Open-Listening Key	23
1.3.12 Disconnect Key	23
1.3.13 Muting Key	23
1.3.14 C Key	23
1.3.15 Plus/Minus Key	23
1.3.16 ESC Key	24
1.3.17 Programmable Keys with LED Display	24
1.4 Display and MenuCards	26
1.4.1 Changing the Language	26
1.4.2 Info Line(s)	26
1.4.3 Key Lines	27
1.4.4 MenuCard Display	28
1.4.5 Invoking MenuCards and Selecting Items from the List	29
1.4.6 Setting Windows and their Characteristics	30
1.4.7 Toggling	31
1.4.8 Entering/Deleting Digits	31
1.4.9 Deleting Lists	31
1.4.10 Entering Text	32
1.4.11 Automatic Exit	33
1.5 The Keypad Module on the OpenPhone 65	34
1.5.1 Selecting the Function Level	35
1.5.2 Operating the Keypad Module Keys	35
1.6 External Audio Devices	35
1.6.1 Configuring Audio Devices	35
1.6.2 Using the Audio Devices	36
2. Making Calls	38
2.1 General Functions	38
2.1.1 Internal and External Telephone Numbers	38
2.1.2 Signalling on the Call Keys	39
2.1.3 Calls in the Call-waiting Queue	39
2.1.4 Block Dialling/Automatic Dialling	40
2.1.5 DTMF Postdial/VF Signalling	41
2.1.6 Muting	41
2.1.7 Call-charge Display, Duration Display	41
2.1.8 Adjusting the Volume with the Plus/Minus Key	41
2.1.9 Redialling	42
2.1.10 Hands-free, Open-listening Mode	43
2.1.11 Blocked/Unblocked Telephone Numbers	43
2.1.12 Telephone Lock	43
2.1.13 Keypad Dialling	44
2.1.14 Least Cost Routing (LCR)	44
2.1.15 Transmission of Call Numbers	45
2.1.16 MenuCards Before and During a Call	46
2.1.17 MenuCard “Selection” in the Idle State	46
2.2 Making External/Internal Calls	48
2.2.1 Manual or Automatic Trunk Line Seizure	48
2.2.2 Making an External Call	48
2.2.3 Making an Internal Call	49
2.2.4 Using Destination Keys to Make Calls	49
2.2.5 Using Routes to Make Calls	49
2.2.6 Busy Display for Bundles and Routes on the System Telephone	50
2.2.7 Ending Calls	51
2.2.8 MenuCard “Conversation”	51
2.2.9 MenuCard “Busy”	53
2.3 Accepting Calls	54
2.3.1 By Lifting the Handset or Pressing a Key	54
2.3.2 Automatic Call Connection	55
2.3.3 During Another Call	55
2.3.4 MenuCard “Call waiting”	56
2.3.5 MenuCard “Call”	57
2.3.6 Voicebox Queries	57
2.4 Enquiry, Toggling, Transfer and Conference	58
2.4.1 Enquiry/Toggling by means of the R-Key or Another Call Key	58
2.4.2 Transferring an Internal/External Call to an Internal Subscriber	58
2.4.3 Transferring an External Call to an External Subscriber	59
2.4.4 MenuCard “Subscr (Subscriber) on hold”	60
2.4.5 Internal/External Three-Party Conference	60
2.4.6 MenuCard “Conference”	61
2.5 Special Calls/Functions	61
2.5.1 Accepting an Appointment Call	61
2.5.2 Baby Call	62
2.5.3 Announcements (with and without Intercom)	62
2.5.4 Answering a Callback	64
2.5.5 Forwarding Calls	64
2.5.6 Doorbell, Door Opener	66
2.5.7 Entrance Intercom Calls	67
2.6 Making Calls from the Telephone Book	68
2.6.1 The Telephone Book	68
2.6.2 MenuCard “Phone book”	69
2.6.3 Speed Dialling	69
2.6.4 Add Phone Numbers to Telephone Book from Lists or during a Call	70
3. Team Functions	72
3.1 Managing Calls in a Team	72
3.1.1 Making External/Internal Calls	72
3.1.2 Accepting Calls	73
3.1.3 Enquiry, Toggling and Transferring	74
3.2 Programming the Call Keys	75
3.2.1 MenuCard “Prog. call key” (Trunk Key)	76
3.2.2 MenuCard “Prog. team key”	78
3.2.3 MenuCard “Prog. busy key”	78
3.2.4 Direct-call Key	79
4. Remote-controlled Functions	80
4.1 Remote-controlled Dialling (Call Through)	80
4.2 Remote-programmable Call Forwarding	81
4.3 Remote-programmable Voicebox Configuration and Query	81
4.4 Setting up an Internet Connection from Remote	82
5. Features and MenuCards	83
5.1 How to Set Features	83
5.1.1 Using MenuCards	83
5.1.2 Using Programmed Keys	83
5.1.3 Using the Star and Hash Keys	83
5.2 Main Menu	84
5.2.1 MenuCard “Main menu”	84
5.2.2 MenuCard “Calls”	85
5.2.3 MenuCard “Call Forwarding”	88
5.2.4 MenuCard “Messages”	91
5.2.5 MenuCard “Phone Settings”	93
5.2.6 MenuCard “Protection”	95
5.2.7 MenuCard “Connections”	97
5.2.8 MenuCard “Phone Book”	101
5.2.9 MenuCard “Applications”	103
5.2.10 MenuCard “Central Settings”	104
5.3 Shortcut Menus	106
5.3.1 MenuCard “Info”	106
5.3.2 MenuCard “Active Features”	106
5.3.3 MenuCard “Prog. call key”	107
5.3.4 MenuCard “Prog. team key”	107
5.3.5 MenuCard “Prog. busy key”	107
5.4 Programming Keys	107
5.4.1 Programming Call Numbers (Destinations)	108
5.4.2 Programming Functions (Features)	109
5.4.3 Stacking or Linking Functions	111
5.4.4 Status Key	112
5.4.5 Feature Key “Device Busy”	113
6. Appendix	114
6.1 CE Symbol	114
6.2 Declaration of Conformity	114
6.3 Notes on Disposal	114
6.4 MenuCards in the Idle State	116