Aastra OpenPhone 61 User Guide OpenPhone 60/60 IP on Aastra 800 and OpenCom 10 - Page 64
Answering a Callback, Forwarding Calls
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Making Calls Special Calls/Functions 2.5.4 Answering a Callback A callback request is executed when the other subscriber is free again. When you hear the signal on your telephone, you... H lift the handset, and the other subscriber will be called. 2.5.5 Forwarding Calls Types of forwarding You can forward internal or external calls intended for yourself to another internal call number or, provided that you have the necessary user group authorisation, to another external call number. Calls can be forwarded either immediately, after a specified period of time (delay) or if the line is busy. You can configure more than one call forwarding mode at the same time (Immediately, Afterƒdelay or Busy). You can, for example, configure call forwarding Immediately for external calls to one call number, and call forwarding Afterƒdelay for internal calls to a different call number. During configuration, the system administrator defines an interval in seconds for Afterƒdelay call forwarding. You can replace this default with your own individual value when programming Afterƒdelay call forwarding. If more than one forwarding mode has been activated, Immediately is given priority. Call forwarding to a voicebox If OpenVoice, the integrated voicemail system, is installed in the communications system, you can also forward your calls to a voicebox configured for you. Selective Call Forwarding Further, the system administrator can programme call forwarding where the call number of the caller is analysed ("SCF: Selective Call Forwarding"). Potentially this could be the reason why specific calls do not reach you. If you have any questions concerning this functionality, please consult your system administrator. Least Cost Routing Least Cost Routing (LCR) can be evaluated with call forwarding to external numbers, provided your system administrator has configured LCR and its application in the OpenCom 100 / Aastra 800 correspondingly. Ask your administrator for the configuration applicable to you. 60