Brother International DCP 8045D Network Users Manual - English - Page 144

DLC/LLC Troubleshooting, Web Browser Troubleshooting (TCP/IP), network configuration - laser printer

Page 144 highlights

2 Make sure that the AppleTalk protocol of the Print/Fax server is enabled. 3 If you have a large network, make sure that you have the Laser Writer V8.xx or equivalent driver, since earlier versions may cause PostScript errors. Also, verify that you get the correct printer information when you select Printer Info from the Setup button in the Chooser. 4 Make sure that you have selected the correct Printer Description File (PPD) from the Chooser (otherwise PostScript errors may result). 5 Verify that you have selected the correct AppleTalk zone. Because the Print/Fax server gets its zone information from router broadcasts, it may not be in the zone you expect, and will therefore not show up in the Chooser. If this is the case, you may need to force the zone name using BRAdmin Professional utility, a web browser. DLC/LLC Troubleshooting If you are having trouble printing with DLC/LLC, check the following: 1 Make sure that the DLC/LLC protocol is enabled using either BRAdmin Professional utility, a web browser or TELNET. 2 Make sure that the MAC address of the Windows® setting is the same as shown in the network configuration page printout. Web Browser Troubleshooting (TCP/IP) 1 If you can not connect to the Print/Fax server using your web browser it may be worth checking the Proxy Settings of your browser. Look in the Exceptions setting and if necessary, type in the IP address of the Print/Fax server. This will stop your PC from trying to connect to your ISP or proxy server every time you wish to look at the Print/Fax server. 2 Make sure that you are using the proper Web Browser, we recommend Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later. TROUBLESHOOTING 13 - 12

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TROUBLESHOOTING 13 - 12
2
Make sure that the AppleTalk protocol of the Print/Fax server is
enabled.
3
If you have a large network, make sure that you have the Laser
Writer V8.xx or equivalent driver, since earlier versions may
cause PostScript errors. Also, verify that you get the correct
printer information when you select Printer Info from the Setup
button in the Chooser.
4
Make sure that you have selected the correct Printer Description File
(PPD) from the Chooser (otherwise PostScript errors may result).
5
Verify that you have selected the correct AppleTalk zone.
Because the Print/Fax server gets its zone information from
router broadcasts, it may not be in the zone you expect, and will
therefore not show up in the Chooser. If this is the case, you may
need to force the zone name using BRAdmin Professional utility,
a web browser.
DLC/LLC Troubleshooting
If you are having trouble printing with DLC/LLC, check the following:
1
Make sure that the DLC/LLC protocol is enabled using either
BRAdmin Professional utility, a web browser or TELNET.
2
Make sure that the MAC address of the Windows
®
setting is the
same as shown in the
network configuration page
printout.
Web Browser Troubleshooting (TCP/IP)
1
If you can not connect to the Print/Fax server using your web
browser it may be worth checking the Proxy Settings of your
browser. Look in the Exceptions setting and if necessary, type
in the IP address of the Print/Fax server. This will stop your PC
from trying to connect to your ISP or proxy server every time you
wish to look at the Print/Fax server.
2
Make sure that you are using the proper Web Browser, we
recommend Netscape Navigator version 4.0 or later/ Microsoft
Internet Explorer version 4.0 or later.