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Brother International MFC-660MC Users Manual - English - Page 65

Sending a Fax Using CallManage, Placing a Telephone Call Using CallManage, Customer Support

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Page 65 highlights

Sending a Fax Using CallManage 1 Place the original face down in the ADF. 2 Press One Touch 4. 3 Dial the complete long distance or international fax number as usual, using One Touch, Speed Dial, Search or the dial pad. (See One Touch Dialing, Speed Dialing and Search, page 7-4 to 7-6.) 4 Press Start. Placing a Telephone Call Using CallManage You must dial the number and wait to hear the other party answer before you pick up the handset to speak. 1 Press One Touch 4. 2 Dial the complete long distance or international number as usual, using One Touch, Speed Dial, Search or the dial pad. (See One Touch Dialing, Speed Dialing and Search, page 7-4 to 7-6.) 3 Press Start. 4 Pick up the handset when you hear the other party through the fax machine's one-way speaker. Customer Support If you have questions or want more information, call CallManage at 1-877-622-5457. Percent savings and comparisons based on standard rate plans of major carriers with tariffs in effect as of January 2000. Long distance savings will depend upon the customer's current carrier for long distance service and his or her calling patterns. Rates updated periodically. Call 1-877-622-5457 for latest rate and underlying carrier information. In order to use the CallManage feature you must register for service through CallManage, Inc (toll free) at 1-888-387-9680. Once registered, the One Touch 4 button will access a long distance provider selected by CallManage, Inc. that offers a plan with best average domestic rates based on standard long distance plans of major carriers within the United States. Using the CallManage feature after registering will result in your receiving a long distance telephone bill from CallManage, Inc. Without proper registration, calls made using the One Touch 4 button may not be connected or may default to a standard rate plan offered by the underlying carrier and charges for such calls will appear either on the customer's local telephone bill as the underlying carrier's service or on a direct bill from the underlying carrier. The One Touch 4 button should not be used if the customer wishes to use his or her existing primary or dial around carrier for long distance service. Brother International, Corp. is not responsible for long distance service or customer billing. Subject to service availability. All applications are subject to credit approvals. DO NOT USE THE ONE TOUCH 4 BUTTON TO DIAL 911 - IT WILL NOT ACCESS EMERGENCY SERVICES. CallManage is a trademark of CallManage, Inc. TELEPHONE SERVICES 8-6

Section	Page
Cover	1
Brother Numbers	3
Brother fax-back system	3
Frequently Asked Questions (FAQs)	3
Brother Bulletin Board	3
For Customer Service	3
Ordering Accessories and Supplies	4
Table of Contents	11
Introduction	18
Using This Manual	18
Finding Information	18
About FAX/MFC	18
Fax Tones and Handshake	19
ECM (Error Correction Mode)	19
FAX 580MC and MFC 660MC Control Panel Overview	20
Location and Connections	21
Caution	21
Choosing a Location	21
Packing List	22
Assembly	22
Attach the paper wire extension	22
Attach the paper tray	23
Attach the output paper support	23
Loading the Paper	23
Acceptable Paper	24
Connections	24
Connecting the Machine	24
Special Line Considerations	25
Roll Over Phone Lines	25
Two-Line Phone System	25
Converting Telephone Wall Outlets	26
Installing Brother Machine, External Two-Line TAD, and Two-Line Telephone	26
Multi-Line Connections (PBX)	27
If you are installing the FAX/MFC to work with a PBX:	27
Custom Features on Your Phone Line	27
Connecting an External Telephone Answering Device (TAD)	28
Sequence	28
Connections	29
Outgoing Message (OGM)	29
Connecting an External Telephone	29
On-Screen Programming	30
User-Friendly Programming	30
Function Mode	30
Alternating Displays	30
Function Selection Table	31
Initial Setup	35
Getting Started	35
Setting Date and Time	35
Setting Station ID	35
Setting Tone/Pulse Dialing Mode (For Canada Only)	36
Details for Entering Text	36
Inserting spaces	36
Making corrections	36
Repeating letters	37
Special characters and symbols	37
Setting Up Your Area Code (For USA Only)	37
Setting Beeper Volume	38
Choosing the Handset Volume	38
Setting Volume Amplify	39
Setting the Speaker Volume	39
Setting the Ring Volume	39
Memory Storage	39
Setup Receive	40
Basic Receiving Operations	40
Select Answer Mode	40
To select or change your Answer Mode	41
Setting Ring Delay	41
Setting F/T Ring Time	42
Record FAX/TEL Outgoing Announcement (F/T OGM)	42
Easy Receive	43
Printing a Reduced Incoming original	44
Recommended Reductions	44
Setting Paper Size	44
Advanced Receiving Operations	45
Operation from External or Extension Telephone	45
For FAX/TEL Mode Only	45
Changing Remote Codes	45
Polling	46
Setting Multi-function Link® Mode (For MFC 660MC Only)	46
Setup Send	47
Automatic Document Feeder (ADF)	47
Manual Transmission	48
Automatic Transmission	48
Manual and Automatic Fax Redial	48
Memory Transmission	48
Basic Sending Operations	49
Contrast	49
Resolution	49
Advanced Sending Operations	50
Overseas Mode	50
Delayed Fax	50
Setting Up for Polled Transmit	50
Canceling a Scheduled Job	51
Interrupting Delayed Fax and Polled Transmit Jobs	51
More Advanced Features (Call Brother fax-back system)	52
Auto Dial Numbers and Dialing Options	53
Storing Numbers for Easy Dialing	53
Storing One Touch Dial Numbers	53
Storing Speed Dial Numbers	54
Changing One Touch and Speed Dial Numbers	55
Setting Up Groups for Broadcasting	55
Dialing Options	56
Manual Dialing	56
One Touch Dialing	56
Speed Dialing	57
Dialing Access Codes and Credit Card Numbers	57
Search	58
Redial	58
Answering Calls with the Speakerphone	58
Broadcasting	58
Pause	59
Hold	59
Tone/Pulse (For Canada Only)	59
Telephone Services	60
Custom Features	60
Distinctive Ring	60
Registering the Distinctive Ring Pattern	60
Caller ID	61
Caller ID Log	61
Printing the Caller ID Log	62
Viewing the Caller ID Log	62
Returning a Call from the Log	62
Registering a Caller ID Number	63
Clearing a Caller ID Stored in Memory	63
Call Waiting Caller ID	64
CallManage (For USA Only)	64
Registration with CallManage	64
Sending a Fax Using CallManage	65
Placing a Telephone Call Using CallManage	65
Customer Support	65
Message Center	66
Message Center Mode	66
Flexible Memory Settings (Message Storage)	66
Setting Up the Message Center	67
Setting Message Storage	67
Recording Message Center Outgoing Message	67
Listening to Outgoing Message (OGM)	68
Erasing Outgoing Message (OGM)	68
Activating Message Center Mode	68
Message Indicator	68
Playing Voice Messages	69
Printing a Fax Message	69
Backup Printing Option	69
Erasing Messages	70
To erase voice messages individually	70
To erase messages all at once	70
Setting Maximum Time for Incoming Messages	70
Setting Toll Saver	71
ICM Recording Monitor	71
Recording a Conversation	71
Fax Forwarding/Paging	71
Programming a Fax Forwarding Number	72
Programming Paging Number	72
Remote Retrieval	73
Using Remote Access Code	73
Changing Remote Retrieval Access Code	73
Remote Commands	74
Retrieving Memory Status List	75
Retrieving Fax Messages	76
Changing Fax Forwarding Number	76
Making Copies	77
Copy Functions	77
Making a Single Copy	77
Copy Options: Single or Multiple Copies, Reduce/Enlarge, Sort/Stack	77
Printing Reports	79
FAX/MFC Settings and Activity	79
To Print a Report	79
Transmission Verification (Xmit) Report	80
Activity Report Interval	80
Important Information	81
Standard Telephone and FCC Notices	81
These notices are in effect on models sold and used in the United States only.	81
International Energy Star Compliance Statement	82
Industry Canada Compliance Statement (For Canada Only)	82
Federal Communications Commission Compliance Notice (For USA Only)	82
Important Safety Instructions	83
Troubleshooting and Routine Maintenance	85
Troubleshooting	85
Error Messages	85
If You Are Having Difficulty with Your FAX/MFC	88
Printing or Receiving Faxes	88
Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off	88
Vertical Black Lines When Receiving	88
Phone Line or Connections	88
FAX/MFC Does Not Answer When Called	88
Telephone Answering Device (TAD) Does Not Answer When Called	89
No Dial Tone on the Handset	89
The Caller ID does not display after the Call Waiting Signal	89
Sending Faxes	89
Poor Transmitting Quality	89
Dialing Does Not Work	89
Vertical Black Lines When Sending	89
Handling Incoming Calls	90
Double Ring in FAX/TEL Mode	90
Transferring a Call to the FAX/MFC	90
FAX/MFC “Hears” Voice as CNG Tone	90
Transmission Verification Report Prints “Result: NG”	90
Custom Features on a Single Line	90
Routine Maintenance	91
Cleaning the Scanner	91
Cleaning the Print Head	91
Replacing the Print Cartridge	92
Setting Up the MFC 660MC and Computer to Work Together	93
Before You Install Multi-Function Link®	93
Package Contents	93
PC Configuration Requirements	93
Connecting the MFC 660MC to Your PC	94
Choosing the Software to Install	95
Install Multi-Function Link® Software	95
On-Line Documentation	95
Product Support	95
Brother Web Link	95
Installing the Multi-Function Link® Software	96
Overview of Basic Steps	96
Installing the Brother Software	96
Viewing On-Line Documentation	98
Using the Multi-Function Link® Software (For MFC 660MC Only)	99
Introduction	99
Running the Brother Software	99
Multi-Function Link®	100
ScanSoftTM PaperPort®	100
Sending a Fax from Your PC	100
Sending a Quick Fax	100
Sending a Fax from the Main Menu	101
Sending a Fax from a Windows® Application	102
Receiving Faxes into the PC	103
Before You Begin	103
Checklist for the MFC:	103
On your PC:	104
Viewing Received Faxes	104
Scanning a Document	105
Scanning Options	105
Resolution	105
Contrast	106
Image Type	106
Scanning into the PaperPort® Viewer	106
Multi-Function Link® (option) (For FAX 580MC Only)	107
Specifications	108
Index	109
Remote Retrieval Access Card	113
Visit us on the World Wide Web	115

Match case Limit results 1 per page

TELEPHONE SERVICES

8 - 6

Sending a Fax Using CallManage

Place the original face down in the ADF.

Press One Touch

Dial the complete long distance or international fax number as usual, using One Touch,

Speed Dial, Search or the dial pad. (See

One Touch Dialing

Speed Dialing

and

page 7-4 to 7-6.)

Press

Start

Placing a Telephone Call Using CallManage

Press One Touch

Dial the complete long distance or international number as usual, using One Touch,

Speed Dial, Search or the dial pad. (See

One Touch Dialing

Speed Dialing

and

, page 7-4 to 7-6.)

Press

Start

Pick up the handset when you hear the other party through the fax machine’s one-way

speaker.

Customer Support

If you have questions or want more information, call CallManage at

1-877-622-5457

You must dial the number and wait to hear the other party answer

before

you pick up

the handset to speak.

Percent savings and comparisons based on standard rate plans of major carriers with

tariffs in effect as of January 2000. Long distance savings will depend upon the

customer’s current carrier for long distance service and his or her calling patterns.

Rates updated periodically. Call 1-877-622-5457 for latest rate and underlying carrier

information.

In order to use the CallManage feature you must register for service

through CallManage, Inc (toll free) at 1-888-387-9680. Once registered, the One

Touch 4 button will access a long distance provider selected by CallManage, Inc. that

offers a plan with best average domestic rates based on standard long distance plans

of major carriers within the United States. Using the CallManage feature after

registering will result in your receiving a long distance telephone bill from

CallManage, Inc.

Without proper registration, calls made using the One Touch 4

button may not be connected or may default to a standard rate plan offered by the

underlying carrier and charges for such calls will appear either on the customer’s

local telephone bill as the underlying carrier’s service or on a direct bill from the

underlying carrier. The One Touch 4 button should not be used if the customer wishes

to use his or her existing primary or dial around carrier for long distance service.

Brother International, Corp. is not responsible for long distance service or customer

billing. Subject to service availability. All applications are subject to credit approvals.

DO NOT USE THE ONE TOUCH 4 BUTTON TO DIAL 911 – IT WILL NOT

ACCESS EMERGENCY SERVICES.

CallManage is a trademark of CallManage, Inc.