Canon 8538A001 i960 Quick Start Guide - Page 70

Troubleshooting Problem Possible Cause Printed Paper Curls Paper being used is or Ink Blots too thin Try This Use Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs). Color Intensity setting Reduce the Intensity setting in the printer driver and try printing again. is too high 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3. Drag the Intensity slide bar to adjust the intensity. Printed Surface is Scratched Paper feed roller is dirty Inappropriate paper type used 1. In the Print dialog box, select Color Option from the pop-up menu. 2. Drag the Intensity slide bar to set the intensity. Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 68. Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. See "Media Types Suitable for Borderless Printing" on page 38. Thick paper used See "Media Types Suitable for Borderless Printing" on page 41. Select Prevent paper abrasion in the printer driver. 1. Open the Printer Properties dialog box. 2. Click the Maintenance tab and then Custom Settings. 3. Select the Prevent paper abrasion check box and click Send. Click OK when the confirmation message appears. 1. Open the Print dialog box. 2. In the Paper Source pull-down menu, select Prevent paper abrasion. When Prevent paper abrasion is selected in the Printer Propaties dialog box (for Windows) or the Print dialog box (for Macintosh), the setting is also applied under direct printing. 65