Canon 8538A001 i960 Quick Start Guide - Page 76
Number of, Flashes, Possible Cause, Try
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UPC - 013803025880
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Troubleshooting Number of Flashes Eleven flashes Possible Cause Try This Simple print head alignment failed Possible causes are as follows: • Ink has run out. • Print head nozzles are clogged. • The paper output tray has been exposed to a strong light source preventing correct print head alignment. Press the RESUME/CANCEL button. See "Printing the Nozzle Check Pattern" on page 50, for information on how to print a nozzle check pattern. Note POWER lamp flashes alternately green and orange If you suspect the paper output tray has been exposed to a strong source of light, press the RESUME/CANCEL button and move the printer to a darker location. Try to align the print head again. If print head alignment fails again, manually align the print head. See "Aligning the Print Head" on page 57 for information on the manual print head alignment. An error that requires contacting the Customer Care Center may have occurred. Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes. If the problem remains, contact the Customer Care Center. 71
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