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Canon CR-N500 Remote Camera Settings Guide - Page 93

List of Log Messages, Log Messages on the Camera, Error Log

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List of Log Messages Log Messages on the Camera The list of log messages displayed in [System] > [Maintenance] > [Log] > [View Logs] on the Settings Page (P. 84). Log messages are classified into the following types. Category crit err warning notice info Level Error Error Warning Warning Information Code 4xx 3xx 2xx 1xx 0xx Fault level Software-level failure (Task operations will stop) Operational error (Operations will continue) Non-operational error Error external to the system Information on normal operation Note If no content is recorded in a log for approximately two hours, "-- MARK --" will be recorded in the message area. Error Log  System Error S303 Error on saving settings [err] Description Can't update files of system settings (S303) Meaning An error generated while the system was saving a setting, Can't update system settings. Countermeasure If the error is detected after rebooting, initialize to the factory default settings. If the problem persists, contact the dealer. S320 PAN/TILT operation error [err] Description %1 %1 error occurred. [%2] (S320) PAN | TILT %2 Error details Meaning An error occurred during operation or stopping of PAN/TILT. Countermeasure Check if there is anything that interferes with the PAN/TILT operation, such as the contact of the camera head with something. After resolving, execute [Pan/ Tilt Initialization] (P. 80). If it is still not resolved, it may be a camera failure, so contact the dealer. S330 Broken Fan [err] Description FAN does not rotate. (S330) Meaning The fan does not rotate or a significant decrease in speed is detected. Countermeasure If the error is still detected after rebooting, it may be a failure with the fan, so contact the dealer. S332 Fan Operation has failed [err] Description Cannot control FAN. (S332) Meaning IO is not available to control the fan. Countermeasure If the error is still detected after rebooting, it may be a fan failure, so contact the dealer. S350 Error in resuming from or switching to standby [err] Description Meaning Failed to resume from standby or switch to standby (S350) Failed to resume from or switch to the standby status. Countermeasure If the error is still detected after rebooting, contact the dealer. 93

Section	Page
Introduction	2
Trademarks	2
Software License Agreement	2
Third Party Software	2
User Manuals	5
Types of User Manuals	5
How to Use This Document	5
Chapter 1 Before Use	11
Examples of System Configuration	12
Related Software	15
Camera Search Tool	15
Remote Camera Control Application	15
Security Checking/Settings	16
Checking the Firewall Settings	16
Initial Camera Settings	17
Settings using the Camera Search Tool	17
Camera's Settings Page from the Web Browser	19
Chapter 2 Camera Setup	20
Overview	21
Accessing from a Web Browser	21
Configuration of the Settings Page	23
Camera Operation	25
Operation by Clicking on the Video Display Area or by Slider	25
Exposure Settings	27
WB/Color Settings	31
Image Quality Settings	33
Image Quality Details Settings	35
Focus Settings (CR-N500)	37
Autofocus	37
Manual Focus	40
Focus Settings (CR-N300)	42
Autofocus	42
Manual Focus	44
PTZ/IS Settings	45
Preset Settings	46
Registering Presets	46
Calling Presets	47
Deleting Presets	47
System Settings	48
Screen Configuration	48
Setting Items	49
Common Operations	49
[System] > [Video and Audio] > [HDMI/SDI]	51
HDMI/SDI	51
SDI	51
[System] > [Video and Audio] > [IP Streaming Video]	52
Mainstream	52
Substream 1	53
Substream 2	53
[System] > [Video and Audio] > [Audio]	54
General Audio	54
IP Audio Streaming	55
[System] > [Server] > [HTTP/Video]	56
HTTP Server	56
Video Server	56
[System] > [Server] > [RTP]	57
RTP Server	57
Audio Settings	57
RTP Mainstream, RTP Substream 1, RTP Substream 2	58
[System] > [Communication] > [Network]	59
LAN	59
IPv4	59
IPv6	60
DNS	60
mDNS	61
[System] > [Communication] > [Wireless LAN]	62
Interface	62
Access Point	62
IPv4	62
[System] > [Communication] > [External Connection (IP)]	64
Standard Communication (IP)	64
NDI\|HX	64
RTMP	65
[System] > [Communication] > [External Connection (Serial)]	66
Serial Port	66
Standard Communication (Serial)	67
[System] > [Security] > [Certificate Management]	68
Server Certificate Management	68
Create Certificate	68
[System] > [Security] > [SSL/TLS]	69
Encrypted Communications	69
Server Certificate	69
[System] > [Security] > [User Management]	70
Administrator Account	71
Authorized User Account	71
User Authority	71
[System] > [Security] > [Host Access Restrictions]	72
IPv4 Host Access Restrictions	72
IPv6 Host Access Restrictions	72
[System] > [System] > [Camera]	74
Camera Name	74
Installation Conditions	74
Tally Lamp	74
IR Remote Controller	75
Genlock	75
[System] > [System] > [Date and Time]	76
Current Date and Time	76
Settings	76
[System] > [System] > [Environment]	78
Environment	78
[System] > [System] > [Language]	79
Language	79
[System] > [Maintenance] > [General]	80
Device Information	80
Tool	80
Initialization	80
[System] > [Maintenance] > [Backup/Restore]	82
Backup/Restore	82
[System] > [Maintenance] > [Update Firmware]	83
Device Information	83
Update Firmware	83
[System] > [Maintenance] > [Log]	84
View Logs	84
Chapter 3 IR Remote Controller	85
Names and Functions of Parts	86
Handling the Remote Controller	88
Chapter 4 Appendix	89
USB Camera Functions (CR-N300)	90
Image Adjustment/Camera Control Functions	90
Troubleshooting	91
List of Log Messages	93
Log Messages on the Camera	93
Error Log	93
Warning log	95
Notification log	96
Restoring to the Factory Default Settings	100
Restoring to the Initial Settings from a Web Browser	100
Restoring to the Factory Default Settings with the RESET Switch on the Camera	100
List of Factory Default Settings	102
Routine Maintenance	105
Cleaning the External Surface	105
Cleaning the Lens	105
Specifications	106
CR-N500 Main Unit	106
CR-N300 Main Unit	108
Accessories	110
Operating Environment	110
Security Measures	112
Basic Measure 1: Setting Administrator Name and Password	113
Basic Measure 2: Using the Latest Firmware	113
Basic Measure 3: Setting Date and Time	113
Basic Measure 4: Monitoring the Log	113
Measures Suitable to the Users' Environment 1: User Management	114
Measures Suitable to the Users' Environment 2: Host Access Restrictions	114
Measures Suitable to the Users' Environment 3: Setting to the Digest Authentication	114
Measures Suitable to the Users' Environment 4: Changing the Port Number	115
Measures Suitable to the Users' Environment 5: Encrypting Communication	115
Measures Suitable to the Users' Environment 6: Disabling Unused Functions	115
Precautions When Disposing the Camera	116
Encrypting Backup Information	116