Canon PIXMA iP1500 iP1500 Quick Start Guide - Page 55

Problem, Possible Cause, Try - troubleshoot

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Troubleshooting Problem Printed Surface is Scratched/Back of Paper is Smudged Possible Cause Try This Media is curled If media is curled, its print side may be smudged by touching the Print Head. Uncurl the media. See "Uncurling the Media" in the User's Guide. Inside of the printer is Periodically clean the inside of the printer with cotton swabs or the like. dirty. See "Cleaning the Inside of the Printer" in the User's Guide. Inappropriate paper type used Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 3. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. See "Media Types Suitable for Borderless Printing" on page 23. Paper Feed Roller is dirty See "Media Types Suitable for Borderless Printing" on page 23. Clean the Paper Feed Roller. See "Paper Does Not Feed Properly" on page 53. 51

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Troubleshooting
51
Printed Surface is
Scratched/Back of
Paper is Smudged
Media is curled
If media is curled, its print side may be smudged by touching the Print Head.
Uncurl the media.
See “
Uncurling the Media
” in the
User’s Guide
.
Inside of the printer is
dirty.
Periodically clean the inside of the printer with cotton swabs or the like.
See “
Cleaning the Inside of the Printer
” in the
User’s Guide
.
Inappropriate paper
type used
Check to see if the paper you are printing on is too thick or curled.
See
"
Print Media to Avoid
"
on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See
"
Media Types Suitable for Borderless Printing
"
on page 23.
See
"
Media Types Suitable for Borderless Printing
"
on page 23.
Paper Feed Roller is
dirty
Clean the Paper Feed Roller.
See
"
Paper Does Not Feed Properly
"
on page 53.
Problem
Possible Cause
Try This