Canon PIXMA iP1500 iP1500 Quick Start Guide - Page 57

Paper Does Not Feed Properly - parts

Get Canon PIXMA iP1500 PDF manuals and user guides View all Canon PIXMA iP1500 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 57 highlights

Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper • Check to see if the paper you are printing on is too thick or curled. type used See "Print Media to Avoid" on page 3. • Check if the paper exceeds the load limit mark ( paper. See "Load the paper." on page 4. ). If it exceeds, load less Paper Feed Roller is Follow the steps described below to clean the Paper Feed Rollers. dirty If envelopes or post cards do not feed properly, even after correcting any paper curl, clean the Paper Feed Roller. Three sheets of Letter paper are required for the cleaning. Have them on hand. 1. Ensure that the printer is on and there is no paper loaded in the printer. 2. Open the Printer Properties dialog box. 3. Click the Maintenance tab. 4. Click Roller Cleaning. 5. The confirmation message is displayed. Follow the instruction on the screen. Paper Jams 1. Ensure that the printer is on and there is no paper loaded in the printer. 2. Open the Page Setup dialog box. 3. Click Utilities.... 4. Select Cleaning from the pull-down menu. 5. Click Roller Cleaning. 6. The confirmation message is displayed. Follow the instruction on the screen. Remove the paper according to the following procedure. 1. Gently pull the jammed paper out of the Sheet Feeder or the Paper Output Slot, whichever is easier. • If the paper tears and some of it is left in the printer, open the Front Cover and remove the piece of paper. Do not touch internal parts in the printer. • If you cannot extract the paper, turn the printer off, and then turn it back on. The remaining paper will be ejected automatically. 2. Close the Front Cover. 3. Reload the paper into the Auto Sheet Feeder, then press the RESUME/CANCEL button on the printer. If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care Center. 53

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
Troubleshooting
53
Paper Does Not Feed Properly
Problem
Possible Cause
Try This
Paper Does Not
Feed Properly
Inappropriate paper
type used
•
Check to see if the paper you are printing on is too thick or curled.
See
"
Print Media to Avoid
"
on page 3.
•
Check if the paper exceeds the load limit mark (
). If it exceeds, load less
paper.
See
"
Load the paper.
"
on page 4.
Paper Feed Roller is
dirty
Follow the steps described below to clean the Paper Feed Rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the Paper Feed Roller.
Three sheets of Letter paper are required for the cleaning. Have them on hand.
1.
Ensure that the printer is on and there is no paper loaded in the printer.
2.
Open the
Printer Properties
dialog box.
3.
Click the
Maintenance
tab.
4. Click
Roller Cleaning
.
5.
The confirmation message is displayed.
Follow the instruction on the screen.
1.
Ensure that the printer is on and there is no paper loaded in the printer.
2.
Open the
Page Setup
dialog box.
3. Click
Utilities
....
4. Select
Cleaning
from the pull-down menu.
5. Click
Roller Cleaning
.
6.
The confirmation message is displayed.
Follow the instruction on the screen.
Paper Jams
Remove the paper according to the following procedure.
1.
Gently pull the jammed paper out of the Sheet Feeder or the Paper Output Slot,
whichever is easier.
•
If the paper tears and some of it is left in the printer,
open the Front Cover and remove the piece of paper.
Do not touch internal parts in the printer.
•
If you cannot extract the paper, turn the printer off,
and then turn it back on. The remaining paper will be
ejected automatically.
2.
Close the Front Cover.
3.
Reload the paper into the Auto Sheet Feeder, then press the
RESUME/CANCEL
button on the printer.
If you cannot remove the paper or if the paper tears inside the printer, or if the
paper jam error continues after removing the paper, contact the Customer Care
Center.