Canon PIXMA iP1500 iP1500 Quick Start Guide - Page 56

Troubleshooting Printer Hardware - mac

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Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print Head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the Print Head to cool down. The Print Head tends to overheat when printing continuously for long periods of time. The Print Head is designed to automatically pause at line breaks before resuming printing in order to cool down. Caution The area around the Print Head can become extremely hot during extended print operation. Always avoid touching the Print Head and its peripheral components. Printing highresolution photographs and graphics Wait until the print job finishes. The POWER lamp flashes green while the print data is being processed. Printing photographs and high-density graphics can take time. Printer cable is too Avoid using USB cables longer than 16.4 feet. long There may be problems in your operating system Restart your computer. It may solve the problem. Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or Printer Setup Utility in Macintosh for the deletion. If you are using the OS other than Mac OS X v.10.3, use the Print Center for deletion. Cannot Print to End of Job 1. Open the Printer Properties dialog box. See "Opening the Printer Properties Dialog Box from Your Application Program" on page 14. 2. Click Maintenance tab and then Start Status Monitor. 3. Click Display Print Queue. 4. Select Cancel All Documents in the Printer menu. When the confirmation messages is displayed, click Yes. The print job is deleted. Note In Windows Me or Windows 98 Click to select an undesired document and select Purge Print Documents in the Printer menu. Incorrect page size selected Not enough free space on hard disk 1. Select Applications from the Go menu. 2. Double-click the Printer Setup Utility icon in the Utilities folder. If you are using the OS other than Mac OS X v.10.3, double-click the Print Center icon. 3. Double-click iP1500 displayed under Name in the Printer List. 4. Click to select an undesired document and click . The print job is deleted. Ensure that the page size setting matches the size of the paper loaded in the printer: - Check the Paper Size setting from within your application to ensure that it matches the size of the paper loaded. - Check the Page Setup tab in the Printer Properties dialog box (for Windows) or the Page Setup dialog box (for Macintosh) to ensure that it matches the size of the paper loaded. Your operating system may be out of free disk space. Check the available space on your computer's hard disk. 52

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Troubleshooting
52
Troubleshooting Printer Hardware
Problem
Possible Cause
Try This
Printer Does Not
Start or Printer
Stops During
Print Jobs
Print Head has
overheated due to
long periods of
continuous printing
Stop printing and turn the printer off for at least 15 minutes to allow the Print Head
to cool down.
The Print Head tends to overheat when printing continuously for long periods of
time. The Print Head is designed to automatically pause at line breaks before
resuming printing in order to cool down.
Printing high-
resolution
photographs and
graphics
Wait until the print job finishes.
The
POWER
lamp flashes green while the print data is being processed. Printing
photographs and high-density graphics can take time.
Printer cable is too
long
Avoid using USB cables longer than 16.4 feet.
There may be
problems in your
operating system
Restart your computer. It may solve the problem.
Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or
Printer Setup Utility
in Macintosh for the deletion. If you are using the OS other
than Mac OS X v.10.3, use the
Print Center
for deletion.
1.
Open the
Printer Properties
dialog box.
See
"
Opening the Printer Properties Dialog Box from Your Application Program
"
on page 14.
2. Click
Maintenance
tab and then
Start Status Monitor
.
3. Click
Display Print Queue
.
4. Select
Cancel All Documents
in the
Printer
menu.
When the confirmation messages is displayed, click
Yes
.
The print job is deleted.
1. Select
Applications
from the
Go
menu.
2.
Double-click the
Printer Setup Utility
icon in the
Utilities
folder.
If you are using the OS other than Mac OS X v.10.3, double-click the
Print
Center
icon.
3. Double-click
iP1500
displayed under
Name
in the
Printer List
.
4.
Click to select an undesired document and click
.
The print job is deleted.
Cannot Print to
End of Job
Incorrect page size
selected
Ensure that the page size setting matches the size of the paper loaded in the
printer:
-
Check the
Paper Size
setting from within your application to ensure that it
matches the size of the paper loaded.
-
Check the
Page Setup
tab in the
Printer Properties
dialog box (for Windows) or
the
Page Setup
dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
Not enough free
space on hard disk
Your operating system may be out of free disk space.
Check the available space on your computer’s hard disk.
Caution
The area around the Print Head can become extremely hot during
extended print operation. Always avoid touching the Print Head and
its peripheral components.
Note
In Windows Me or Windows 98
Click to select an undesired document and select
Purge Print
Documents
in the
Printer
menu.