Canon PIXMA iP6220D iP6220D Direct Printing Guide - Page 66

Possible Cause, Try - clean rollers

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Possible Cause Paper feed roller is dirty Inappropriate media type is used Try This Follow the steps described below to clean the paper feed rollers. Since the paper feed roller cleaning exhausts the paper feed roller, perform only when it is needed. (1) Ensure that the printer is turned on. If the paper is loaded in the printer, remove the paper. (2) Press the Menu button. (3) Use the buttons to select Maintenance/settings and then press the OK button. (4) Use the buttons to select Maintenance and then press the OK button. (5) Use the buttons to select Roller cleaning and then press the OK button. The confirmation screen is displayed. (6) Use the buttons to select Yes and then press the OK button. The paper feed roller will rotate as it cleans. (7) Repeat (2) through (6) twice. (8) Load three or more sheets of A4/Letter-sized plain paper lengthways in the auto sheet feeder. (9) Repeat (2) through (6). The paper that is loaded in the printer will feed through the printer and be ejected. (10) Repeat (9) three times. If repeating this procedure three or more does not solve the problem, contact the Customer Care Center. • Check to see if the paper you are printing on is too thick. See "Print Media to Avoid" on page 11. • Note that smudging may occur at the top and bottom edges of the paper when using borderless printing. Ensure that the paper you are using is compatible with borderless printing. If all four corners or the printing surface of the paper is curled, the paper may become dirty or the paper may not feed properly. Use the paper after correcting paper curl as follows. (1) Place the paper on a flat surface with the print side*1 face up, then cover it with plain regular paper to avoid damaging the surface. (2) Roll up the paper in the opposite direction as shown in the figure below. (1) (2) *1 (3) Check the printing paper if paper curl is corrected within approximately 2 to 5 mm/ 0.08 to 0.2 inches*2. It is recommended to print the curl-corrected paper one sheet at a time. *1 *2 62

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62
Paper feed roller is dirty
Follow the steps described below to clean the paper feed rollers.
Since the paper feed roller cleaning exhausts the paper feed roller, perform only when
it is needed.
(1) Ensure that the printer is turned on. If the paper is loaded in the printer, remove
the paper.
(2) Press the Menu
Menu
Menu
Menu button.
(3) Use the
buttons to select Maintenance/settings
Maintenance/settings
Maintenance/settings
Maintenance/settings and then press the OK
OK
OK
OK
button.
(4) Use the
buttons to select Maintenance
Maintenance
Maintenance
Maintenance and then press the OK
OK
OK
OK button.
(5) Use the
buttons to select Roller cleaning
Roller cleaning
Roller cleaning
Roller cleaning and then press the OK
OK
OK
OK button.
The confirmation screen is displayed.
(6) Use the
buttons to select Yes
Yes
Yes
Yes and then press the OK
OK
OK
OK button.
The paper feed roller will rotate as it cleans.
(7) Repeat (2) through (6) twice.
(8) Load three or more sheets of A4/Letter-sized plain paper lengthways in the auto
sheet feeder.
(9) Repeat (2) through (6).
The paper that is loaded in the printer will feed through the printer and be ejected.
(10) Repeat (9) three times.
If repeating this procedure three or more does not solve the problem, contact
the Customer Care Center.
Inappropriate media type is used
•
Check to see if the paper you are printing on is too thick.
See “Print Media to Avoid” on page 11.
•
Note that smudging may occur at the top and bottom edges of the paper when using
borderless printing. Ensure that the paper you are using is compatible with
borderless printing.
If all four corners or the printing surface of the paper is curled, the paper may become
dirty or the paper may not feed properly. Use the paper after correcting paper curl as
follows.
(1) Place the paper on a flat surface with the print side
*1
face up, then cover it with
plain regular paper to avoid damaging the surface.
(2) Roll up the paper in the opposite direction as shown in the figure below.
(3) Check the printing paper if paper curl is corrected within approximately 2 to 5 mm/
0.08 to 0.2 inches
*2
.
It is recommended to print the curl-corrected paper one sheet at a time.
Possible Cause
Try This
(1)
(2)
*1
*1
*2