Cisco CISCO776 Installation Guide - Page 93

Troubleshooting Software Downloads If the download was not successful, use Table B-3, which shows symptoms and possible solutions. Table B-3 Software Download Command Troubleshooting Symptom Probable Cause and Solution Download takes significantly longer than the approximate time listed in Table B-2. The terminal emulation program interline and intercharacter delays are not set to zero. If the load was successful, no further action is necessary. If the load was terminated prematurely, reset the interline and intercharacter delays to zero, and reload the software. The terminal displays The terminal has not been reset to 9600 baud. Reset the terminal unrecognizable text after any time after loading the new software. After changing the the download is completed. terminal baud rate, press Return to display the prompt (>). Two or more LEDs are blinking. Incorrect configuration of the PC COM port or a defective console cable. Press Esc and try to load the software again. A combination of blinking LEDs indicates a software download problem. An error code is also displayed on the terminal. Table B-4 lists the combination of blinking LEDs that indicate an error, along with the error code and a description of the error. Table B-4 LED Error Messages-Software Download Blinking LED Line CH 2 Error Code E-1 CH 1 E-2 Description of Error A framing, parity, or overflow error occurred during software download, usually because of an incorrect data rate or configuration port setting. Check the data rate and configuration port settings. A colon was not at the beginning of a line in the new software image file. Either the software image file is corrupted or some characters were entered before the download started. Start the software load process again. If the same error occurs, replace the software image file. Terminal Communications B-7