D-Link DSL 504G User Guide - Page 4

Submitting a Claim. - firmware

Get D-Link DSL 504G PDF manuals and user guides View all D-Link DSL 504G manuals
Add to My Manuals
Save this manual to your list of manuals

Page 4 highlights

DSL-504G ADSL Router User's Guide What You Must Do For Warranty Service: Submitting a Claim. Any claim under this limited warranty must be submitted to a D-Link Australia Service Office. This must be done by first obtaining a Return Material Authorization (RMA) number from the Authorized D-Link Australia Service Office. After an RMA number is issued, the supplied return form and proof of purchase (such as a copy of the dated purchase invoice for the product) must be placed in the package where the documentation can be clearly seen, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. The packaged product shall be insured and shipped to D-Link Australia, 1 Giffnock Ave, North Ryde, N.S.W 2113, with all shipping costs prepaid. D-Link Australia may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA number is not visible from the outside of the package. The product owner agrees to pay D-Link Australia's reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements, or that it is determined by D-Link Australia not to be defective or non-conforming. D-Link Australia accepts no Responsibility for any damage which can occur during shipping to and from D-Link Australia Service Office. What Is Not Covered : This limited warranty provided by D-Link Australia does not cover: Products that have been subjected to abuse, accident, alteration, modification, tampering, breaking of Warranty seals, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any way that is not contemplated in the documentation for the product, or if the model or serial number has been altered, tampered with, defaced or removed: Initial installation, installation and removal of the product for repair, and shipping costs; Operational adjustments covered in the operating manual for the product, and normal maintenance; Damage that occurs in shipment, due to act of God, failures due to power surge and cosmetic damage; and Any Hardware, Software, firmware or other products or services provided by anyone other than DLink Australia. iv

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
DSL-504G ADSL Router User’s Guide
iv
What You Must Do For Warranty Service:
Submitting a Claim.
Any claim under this limited warranty must be submitted to a D-Link Australia
Service Office. This must be done by first obtaining a Return Material Authorization (RMA) number
from the Authorized D-Link Australia Service Office. After an RMA number is issued, the supplied
return form and proof of purchase (such as a copy of the dated purchase invoice for the product) must
be placed in the package where the documentation can be clearly seen, the defective product must be
packaged securely in the original or other suitable shipping package to ensure that it will not be
damaged in transit, and the RMA number must be prominently marked on the outside of the package.
The packaged product shall be insured and shipped to D-Link Australia, 1 Giffnock Ave, North Ryde,
N.S.W 2113, with all shipping costs prepaid. D-Link Australia may reject or return any product that is
not packaged and shipped in strict compliance with the foregoing requirements, or for which an RMA
number is not visible from the outside of the package. The product owner agrees to pay D-Link
Australia’s reasonable handling and return shipping charges for any product that is not packaged and
shipped in accordance with the foregoing requirements, or that it is determined by D-Link Australia
not to be defective or non-conforming. D-Link Australia accepts no Responsibility for any damage
which can occur during shipping to and from D-Link Australia Service Office.
What Is Not Covered :
This limited warranty provided by D-Link Australia does not cover:
Products that have been subjected to abuse, accident, alteration, modification, tampering, breaking of
Warranty seals, negligence, misuse, faulty installation, lack of reasonable care, repair or service in any
way that is not contemplated in the documentation for the product, or if the model or serial number has
been altered, tampered with, defaced or removed:
Initial installation, installation and removal of the product for repair, and shipping costs;
Operational adjustments covered in the operating manual for the product, and normal maintenance;
Damage that occurs in shipment, due to act of God, failures due to power surge and cosmetic damage;
and
Any Hardware, Software, firmware or other products or services provided by anyone other than D-
Link Australia.