D-Link DVX 1000 Product Manual - Page 35

Parking Calls and Retrieving Parked Calls

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Section 3 - Configuration • PARALLEL - All hunt group members are tried simultaneously and as soon as any extension picks up the call, the other extensions will stop ringing. • DISTRIBUTED - The extensions in the hunt group are tried one by one sequentially starting from the next extension after the one that picked up the last call, i.e. if extensions 111, 222 and 333 are members of a DISTRIBUTED hunt group, and 111 is the extension that answered the last call, the next call made to that hunt group will result in extensions being tried sequentially starting at extension 222. Parking Calls and Retrieving Parked Calls DVX-1000 allows users to park active calls and then retrieve them from any extension by using a token number. Parking an active call During an active call carry out the following steps to park the call. 1. Put the other end on hold. 2. Dial the feature code for call park. 3. A call park token number will be played, keep track of this call park token, you will need it to retrieve the parked call. 4. Hang up. Retrieving a parked call A parked call can be retrieved by dialing the feature code for call retrieve followed by the token number of the parked call. If the call retrieve is being done from the same phone that parked the call, then the call park token need not be dialed. D-Link DVX-1000 User Manual 35

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D-Link DVX-1000 User Manual
Section ² - Configuration
•
PARALLEL
- All hunt group members are tried simultaneously and as soon as any extension picks up the call,
the other extensions will stop ringing.
•
DISTRIBUTED
- The extensions in the hunt group are tried one by one sequentially starting from the next extension
after the one that picked up the last call, i.e. if extensions 111, 222 and 333 are members of a DISTRIBUTED
hunt group, and 111 is the extension that answered the last call, the next call made to that hunt group will result
in extensions being tried sequentially starting at extension 222.
Parking Calls and Retrieving Parked Calls
DVX-1000 allows users to park active calls and then retrieve them from any extension by using a token number.
Parking an active call
During an active call carry out the following steps to park the call.
1. Put the other end on hold.
2. Dial the feature code for call park.
3. A call park token number will be played, keep track of this call park token, you will need it to retrieve the parked
call.
4. Hang up.
Retrieving a parked call
A parked call can be retrieved by dialing the feature code for call retrieve followed by the token number of the parked
call. If the call retrieve is being done from the same phone that parked the call, then the call park token need not be
dialed.