Dell Brocade G620 Brocade 8.0.1 Fabric OS Troubleshooting and Diagnostics Guid - Page 39
Link failures, Determining a successful speed negotiation
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Connectivity 2. Look for the device in the Name Server (NS) list, which lists the nodes connected to that switch. This allows you to determine if a particular node is accessible on the network. ∙ If the device is not present in the NS list, the problem is between the device and the switch. There may be a time-out communication problem between edge devices and the name server, or there may be a login issue. First check the edge device documentation to determine if there is a time-out setting or parameter that can be reconfigured. Also, check the port log for NS registration information and FCP probing failures (using the fcpProbeShow command). If these queries do not help solve the problem, contact the support organization for the product that appears to be inaccessible. ∙ If the device is listed in the NS, the problem is between the storage device and the host. There may be a zoning mismatch or a host/storage issue. Proceed to Zoning on page 75. 3. Enter the portLoginShow command to check the port login status. 4. Enter the fcpProbeShow command to display the FCP probing information for the devices attached to the specified F_Port or L_Port. This information includes the number of successful logins and SCSI INQUIRY commands sent over this port and a list of the attached devices. 5. Check the port log to determine whether or not the device sent the FLOGI frame to the switch, and the switch probed the device. Link failures A link failure occurs when a server, storage, or switch device is connected to a switch, but the link between the devices does not come up. This prevents the devices from communicating to or through the switch. Use the switchShow command to find the reason for link failures. If the switchShow command or LEDs indicate that the link has not come up properly, use one or more of the following procedures. The port negotiates the link speed with the opposite side. The negotiation usually completes in one or two seconds; however, sometimes the speed negotiation fails. Determining a successful speed negotiation NOTE Skip this procedure if the port speed is set to a static speed through the portCfgSpeed command. 1. Enter the portCfgShow command to display the port speed settings of all the ports. 2. Enter the switchShow command to determine if the port has module light. 3. Enter the portCfgSpeed command to change the port speed to 4, 8, 10, 16, 32 Gbps, depending on what speed can be used by both devices. This should correct the negotiation by setting to one speed. 4. Enter the portLogShow or portLogDump command. 5. Check the events area of the output: time task event port cmd 14:38:51.976 SPEE sn 00000001,00000000,00000001 14:39:39.227 SPEE sn 00000002,00000000,00000001 ∙ In the event column, sn indicates a speed negotiation. ∙ In the cmd column, NC indicates the negotiation has completed. args NC NC Brocade Fabric OS Troubleshooting and Diagnostics Guide 53-1004126-01 39
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