Dell Brocade G620 Brocade 8.0.1 Fabric OS Troubleshooting and Diagnostics Guid - Page 83

Diagnostic Features, Fabric OS diagnostics, Diagnostic information

Get Dell Brocade G620 PDF manuals and user guides View all Dell Brocade G620 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 83 highlights

Diagnostic Features ∙ Fabric OS diagnostics...83 ∙ Diagnostic information...83 ∙ Power-on self-test...84 ∙ Switch status...85 ∙ Using the spinFab and portTest commands...88 ∙ Port information...90 ∙ Equipment status...93 ∙ System message log...95 ∙ Port log...96 ∙ Syslogd configuration...97 ∙ Automatic trace dump transfers...99 ∙ Multiple trace dump files support...100 Fabric OS diagnostics The purpose of the diagnostic subsystem is to evaluate the integrity of the system hardware. Diagnostics are invoked in the one of the following ways: ∙ Automatically during the power-on self-test (POST). ∙ Automatically on an individual blade whenever it is installed into a director chassis. ∙ Manually using Fabric OS CLI commands. The error messages generated during these test activities are sent to the serial console and system message logs (output formats may differ slightly). Use the diagHelp command to receive a list of all available diagnostic commands. Diagnostic information On the switch, you can enter the supportShow command to dump important diagnostic and status information to the session screen, where you can review it or capture its data. If you are using a Telnet client, you may have to set up the client to capture the data prior to opening the session. Most information can be captured using the supportSave command and downloaded by FTP off the switch, but when you are collecting information from specialized commands, such as supportShow , this information must be captured using a Telnet client. To save a set of files that customer support technicians can use to further diagnose the switch condition, enter the supportSave command. The command prompts for an FTP server, packages the following files, and sends them to the specified server: ∙ The output of the supportShow command. ∙ Any core files, panic dumps or FFDC files that may have been generated. ∙ System message (RAS) logs. ∙ Other special feature logs. Refer toAutomatic trace dump transfers on page 99. Brocade Fabric OS Troubleshooting and Diagnostics Guide 53-1004126-01 83

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
Diagnostic Features
∙
Fabric OS diagnostics
....................................................................................................................................................................................................
83
∙
Diagnostic information
...................................................................................................................................................................................................
83
∙
Power-on self-test
............................................................................................................................................................................................................
84
∙
Switch status
........................................................................................................................................................................................................................
85
∙
Using the spinFab and portTest commands
.....................................................................................................................................................
88
∙
Port information
.................................................................................................................................................................................................................
90
∙
Equipment status
..............................................................................................................................................................................................................
93
∙
System message log
.......................................................................................................................................................................................................
95
∙
Port log
....................................................................................................................................................................................................................................
96
∙
Syslogd configuration
......................................................................................................................................................................................................
97
∙
Automatic trace dump transfers
...............................................................................................................................................................................
99
∙
Multiple trace dump files support
..........................................................................................................................................................................
100
Fabric OS diagnostics
The purpose of the diagnostic subsystem is to evaluate the integrity of the system hardware.
Diagnostics are invoked in the one of the following ways:
∙
Automatically during the power-on self-test (POST).
∙
Automatically on an individual blade whenever it is installed into a director chassis.
∙
Manually using Fabric OS CLI commands.
The error messages generated during these test activities are sent to the serial console and system message logs (output formats may
differ slightly).
Use the
diagHelp
command to receive a list of all available diagnostic commands.
Diagnostic information
On the switch, you can enter the
supportShow
command to dump important diagnostic and status information to the session screen,
where you can review it or capture its data. If you are using a Telnet client, you may have to set up the client to capture the data prior to
opening the session.
Most information can be captured using the
supportSave
command and downloaded by FTP off the switch, but when you are collecting
information from specialized commands, such as
supportShow
, this information must be captured using a Telnet client.
To save a set of files that customer support technicians can use to further diagnose the switch condition, enter the
supportSave
command. The command prompts for an FTP server, packages the following files, and sends them to the specified server:
∙
The output of the
supportShow
command.
∙
Any core files, panic dumps or FFDC files that may have been generated.
∙
System message (RAS) logs.
∙
Other special feature logs.
Refer to
Automatic trace dump transfers
on page 99.
Brocade Fabric OS Troubleshooting and Diagnostics Guide
53-1004126-01
83