Dell Brocade G620 Brocade 8.0.1 Fabric OS Troubleshooting and Diagnostics Guid - Page 57
Server Name or IP Address: 192.168.126.115, Download from USB [No]: y
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Symptom Symptom Probable cause and recommended action Brocade Fabric OS Troubleshooting and Diagnostics Guide 53-1004126-01 Firmware Download Errors Server is inaccessible or firmware path is invalid. ∙ The FTP or SCP server's host name is not known to the switch. Verify with your network administrator that the switch has access to the FTP server. Verify the path to the FTP or SCP server is accessible from the switch. For more information on checking your FTP or SCP server, refer to Configuration on page 51. ∙ The USB path is not correct. If your platform supports a USB memory device, verify that it is connected and running. Verify that the path name is correct by using the usbStorage -l command. Example of usbStorage -l command switch:admin> usbstorage -l firmware\ 1585MB 2012 Oct 22 17:46 v7.4.0_main_bld14\ 1585MB 2013 Apr 22 14:16 config\ 0B 2012 Oct 22 17:46 support\ 0B 2012 Oct 22 17:46 firmwarekey\ 0B 2012 Oct 22 17:46 Available space on USB storage 16% Example of error message switch:admin> firmwaredownload Download from USB [No]: y Firmware filename: v7.4.0_main_bld24 Server IP: 127.1.1.7, Protocol IPv4 Checking system settings for firmwaredownload... Failed to access usb://127.1.1.7//usb/ usbstorage/brocade/firmware/ v7.4.0_main_bld24/release.plist Cannot access the firmware on USB device. Please check the firmware path. Cannot download the requested firmware. The firmware you are trying to download on the switch is incompatible. Check the firmware version against the switch type. If the firmware is incompatible, retrieve the correct firmware version and try again. Example of error message SW3900:admin> firmwaredownload Server Name or IP Address: 192.168.126.115 User Name: userFoo File Name: /users/home/userFoo/firmware/v7.1.0 Network Protocol(1-auto-select, 2-FTP, 3-SCP) [1]: 2 Password: Server IP: 192.168.168.115, Protocol IPv4 Checking system settings for firmwaredownload... Cannot download the requested firmware because the firmware doesn't support this platform. Please enter another firmware path. 57