Dell Latitude E6400 XFR Service Manual - Page 8

Hardware Troubleshooter, Dell Diagnostics - drivers

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Dell™ Latitude™ E6400 XFR Service Manual System board failure has occurred. Contact Dell Support. A possible processor failure Reseat the processor (see Processor Module). has occurred. If the problem persists, contact Dell Support. A possible graphics card/video failure has occurred. A possible LCD failure has occurred. System failed on hard drive initialization. Reseat any installed graphics cards. If available, install a working graphics card into your computer. If the problem persists, contact Dell Support. Reseat the LCD cable (see Display Assembly). If the problem persists, contact Dell Support. Reseat the hard drive (see Hard Drive). If the problem persists, contact Dell Support. System failed in Option ROM initialization. A possible modem failure has occurred. If you have added any plug-in hardware with an option ROM, try removing or reseating it. If the problem persists, contact Dell Support. If available, install a working modem into your computer. If the problem persists, contact Dell Support. 1.1.2 Hardware Troubleshooter If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. Microsoft® Windows® XP: 1. Click Start→ Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the Fix a Problem section, click Hardware Troubleshooter. 4. In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Microsoft Windows Vista®: 1. Click the Windows Vista start button , and click Help and Support. 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. 1.1.3 Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. When to Use the Dell Diagnostics If you experience a problem with your computer, perform the checks in Solving Problems, and then run the Dell Diagnostics before contacting Dell for assistance. Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer. NOTE: The Drivers and Utilities media is optional and may not ship with your computer. NOTE: The Dell Diagnostics only operate on Dell computers. Page 8

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Dell
™
Latitude™ E6400 XFR Service Manual
Page 8
System board failure has
occurred.
Contact Dell Support.
A possible processor failure
has occurred.
Reseat the processor (see Processor Module
).
If the problem persists, contact Dell Support.
A possible graphics
card/video failure has
occurred.
Reseat any installed graphics cards.
If available, install a working graphics card into your
computer.
If the problem persists, contact Dell Support.
A possible LCD failure has
occurred.
Reseat the LCD cable (see Display
Assembly
).
If the problem persists, contact Dell Support.
System failed on hard drive
initialization.
Reseat the hard drive (see Hard Drive
).
If the problem persists, contact Dell Support.
System failed in
Option ROM initialization.
If you have added any plug-in hardware with an
option ROM, try removing or reseating it.
If the problem persists, contact Dell Support.
A possible modem failure
has occurred.
If available, install a working modem into your
computer.
If the problem persists, contact Dell Support.
1.1.2
Hardware Troubleshooter
If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can
use the Hardware Troubleshooter to resolve the incompatibility.
Microsoft® Windows® XP:
1.
Click
Start
→
Help and Support
.
2.
Type hardware troubleshooter in the search field and press <Enter> to start the search.
3.
In the
Fix a Problem
section, click
Hardware Troubleshooter
.
4.
In the
Hardware Troubleshooter
list, select the option that best describes the problem and click
Next
to
follow the remaining troubleshooting steps.
Microsoft Windows Vista®:
1.
Click the Windows Vista start button
,
and click
Help and Support.
2.
Type hardware troubleshooter in the search field and press <Enter> to start the search.
3.
In the search results, select the option that best describes the problem and follow the remaining
troubleshooting steps.
1.1.3
Dell Diagnostics
CAUTION:
Before you begin any of the procedures in this section, follow the safety
instructions that shipped with your computer.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in Solving Problems
, and then run the Dell
Diagnostics before contacting Dell for assistance.
Start the Dell Diagnostics from your hard drive or from the
Drivers and Utilities
media provided with your computer.
NOTE:
The
Drivers and Utilities
media is optional and may not ship with your computer.
NOTE:
The Dell Diagnostics only operate on Dell computers.