Dell Vostro 2510 Service Manual - Page 10

Lockups and Software Problems, The computer does not start up, The computer stops responding - dvd

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Windows XP: 1. Click Start and click Control Panel. 2. Under Pick a Category, click Performance and Maintenance System System Properties  Hardware Device Manager. Windows Vista: 1. Click Start ® Control Panel® Hardware and Sound. 2. Click Device Manager. If your IEEE 1394 device is listed, Windows recognizes the device. If you have problems with a Dell IEEE 1394 device - Contact Dell Support. If you have problems with an IEEE 1394 device not provided by Dell - Contact the IEEE 1394 device manufacturer. Lockups and Software Problems CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. The computer does not start up Check the diagnostic lights - See Power Problems. Ensure that the power cable is firmly connected to the computer and to the electrical outlet The computer stops responding NOTICE: You may lose data if you are unable to perform an operating system shutdown. Turn the computer off - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. A program stops responding End the program - 1. Press simultaneously to access the Task Manager. 2. Click the Applications tab. 3. Click to select the program that is no longer responding. 4. Click End Task. A program crashes repeatedly NOTE: Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.

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Windows XP
:
1. Click
Start and click
Control Panel
.
2. Under
Pick a Category
, click
Performance and Maintenance
System
System Properties
Hardware
Device Manager
.
Windows Vista
:
1. Click
Start
®
Control Panel
®
Hardware and Sound
.
2. Click
Device Manager.
If your IEEE 1394 device is listed, Windows recognizes the device.
If you have problems with a Dell IEEE 1394 device —
Contact Dell Support.
If you have problems with an IEEE 1394 device not provided by Dell —
Contact the IEEE 1394 device manufacturer.
Lockups and Software Problems
CAUTION:
Before working inside your computer, read the safety information that shipped with your
computer. For additional safety best practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
The computer does not start up
Check the diagnostic lights —
See
Power Problems
.
Ensure that the power cable is firmly connected to the computer and to the electrical outlet
The computer stops responding
NOTICE:
You may lose data if you are unable to perform an operating system shutdown.
Turn the computer off —
If you are unable to get a response by pressing a key on your keyboard or moving your mouse,
press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer.
A program stops responding
End the program —
1. Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2. Click the
Applications
tab.
3. Click to select the program that is no longer responding.
4. Click
End Task
.
A program crashes repeatedly
NOTE:
Most software includes installation instructions in its documentation or on a floppy disk, CD, or DVD.