Epson Stylus COLOR 850N User Manual - Epson Stylus RIP Mac & PC - Page 70
Solving Problems - print head
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Troubleshooting Make sure you're using the correct PostScript driver for your printer (included on the EPSON Stylus RIP CD-ROM). If you're working with scanned images, check the scanner software settings. Try cleaning the print head with the utilities provided with your printer, then print a few lines to check your output. See your printer documentation for instructions. Run the print head alignment utility using coated ink jet paper. See your printer documentation for instructions. You may want to use a loupe to check the alignment. Solving Problems Here are some detailed solutions to specific problems you may have or error messages you may receive. You see a Printer cannot be opened or Printer not found error message (Macintosh) Possible cause The printer is not turned on. The printer is not correctly connected to the Stylus RIP standalone or server Macintosh. You're using an optional EtherTalk interface card and named the printer incorrectly. Solution Turn on the printer and try printing again. Make sure the printer connection is secure at both ends of the cable. Also make sure the cable is not defective and it meets the specifications for your printer. See your printer documentation for more information. Check the instructions in Chapter 1 to make sure you named the printer correctly. 5-2