Epson Stylus COLOR 850N User Manual - Epson Stylus RIP Mac & PC - Page 71

EPSON Stylus RIP does not run Windows, EPSON Stylus RIP

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Troubleshooting You see a memory or VM error message (Macintosh) Possible cause Virtual memory is not turned on. Not enough memory is allocated to the Stylus RIP software. Your system needs more memory. Solution Select Control Panels from the Apple menu, then select Memory Control Panel. Click the On button in the Virtual Memory panel. Quit Stylus RIP and select the Stylus RIP icon on your desktop. Select Get Info from the File menu. Then increase the amount of available memory in the Preferred Size box to at least 20000K (minimum 16000K), making sure to leave some memory available for your system software and other applications. If neither of the solutions above prevent memory error messages, you need to install additional memory on your Macintosh. You see a communications error message when you try to open EPSON Stylus RIP Possible cause The printer is not turned on or not connected securely. Solution Make sure the printer connection is secure at both ends of the cable. Also make sure the cable is not defective and it meets the specifications for your printer. See your printer documentation for more information. Your printer is connected to LPT2 or LPT3 (Windows). Turn on the printer and try printing again. Change the printer connection to LPT1. You cannot select any other output port within the EPSON Stylus RIP program. EPSON Stylus RIP does not run (Windows) Possible cause You're using Norton Navigator or another special desktop. Solution Click the Windows icon, then click the Stylus RIP icon to run Stylus RIP directly from Windows. 5-3

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5-3
Troubleshooting
You see a memory or VM error message (Macintosh)
You see a communications error message when you try to open
EPSON Stylus RIP
EPSON Stylus RIP does not run (Windows)
Possible cause
Solution
Virtual memory is not
turned on.
Select
Control Panels
from the Apple menu, then
select
Memory Control Panel
. Click the
On
button
in the Virtual Memory panel.
Not enough memory
is allocated to the
Stylus RIP software.
Quit Stylus RIP and select the Stylus RIP icon on
your desktop. Select
Get Info
from the File menu.
Then increase the amount of available memory in
the
Preferred Size
box to at least 20000K
(minimum 16000K), making sure to leave some
memory available for your system software and
other applications.
Your system needs
more memory.
If neither of the solutions above prevent memory
error messages, you need to install additional
memory on your Macintosh.
Possible cause
Solution
The printer is not
turned on or not
connected securely.
Make sure the printer connection is secure at both
ends of the cable. Also make sure the cable is not
defective and it meets the specifications for your
printer. See your printer documentation for more
information.
Turn on the printer and try printing again.
Your printer is
connected to LPT2 or
LPT3 (Windows).
Change the printer connection to LPT1. You cannot
select any other output port within the EPSON
Stylus RIP program.
Possible cause
Solution
You’re using Norton
Navigator or another
special desktop.
Click the Windows icon, then click the Stylus RIP
icon to run Stylus RIP directly from Windows.