Epson Stylus COLOR 850N User Manual - Epson Stylus RIP Mac & PC - Page 76

Your Macintosh loses custom sizes when selecting PDF file

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Troubleshooting Your printout has misplaced images or type Possible cause Your system doesn't have enough memory to run Stylus RIP. Solution Print from your application without starting Stylus RIP. Then close your applications before you run the EPSON Stylus RIP software. Add RAM to your computer. Printed images are clipped at the edges Possible cause You selected the wrong paper size in Page Setup or Print Setup. You are printing a document with margins larger than the printable area of your printer. On a Macintosh, you selected the wrong printer name in the Chooser. Solution Make sure you select the paper size that corresponds to the paper in the printer. Check your printer documentation for information on the maximum printable area on your printer and format your document so it fits within that area. Also check that your printer software settings are correct for the document. Follow the instructions under "Setting Up Your PostScript Printer" on page 2-5 and make sure you select the correct printer icon, AppleTalk zone, and printer name. Then try printing again. Your Macintosh freezes when you try to print from QuarkXPress Possible cause Quark balloon help caused a conflict. Solution Drag the QuarkXPress balloon help to the trash. Your Macintosh loses custom page sizes when selecting PDF file output from QuarkXPress 3.3x Possible cause The settings in QuarkXPress are incorrect. Solution When selecting the PDF format, select Generic Color in order to select the custom page sizes that were originally created. 5-8

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5-8
Troubleshooting
Your printout has misplaced images or type
Printed images are clipped at the edges
Your Macintosh freezes when you try to print from QuarkXPress
Your Macintosh loses custom page sizes when selecting PDF file
output from QuarkXPress 3.3x
Possible cause
Solution
Your system doesn’t
have enough
memory to run Stylus
RIP.
Print from your application without starting Stylus
RIP. Then close your applications before you run
the EPSON Stylus RIP software.
Add RAM to your computer.
Possible cause
Solution
You selected the
wrong paper size in
Page Setup or Print
Setup.
Make sure you select the paper size that
corresponds to the paper in the printer.
You are printing a
document with
margins larger than
the printable area of
your printer.
Check your printer documentation for information
on the maximum printable area on your printer and
format your document so it fits within that area.
Also check that your printer software settings are
correct for the document.
On a Macintosh, you
selected the wrong
printer name in the
Chooser.
Follow the instructions under “Setting Up Your
PostScript Printer” on page 2-5 and make sure you
select the correct printer icon, AppleTalk zone, and
printer name. Then try printing again.
Possible cause
Solution
Quark balloon help
caused a conflict.
Drag the QuarkXPress balloon help to the trash.
Possible cause
Solution
The settings in
QuarkXPress are
incorrect.
When selecting the PDF format, select Generic
Color in order to select the custom page sizes that
were originally created.